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CARLIE
SWEET
16
Rosewood Trail Apt A
Essex Jct.
Vermont 05001
Cell
Phone: (603)264-1230
E-mail: Carlie.Sweet@gmail.com
WORK EXPERIANCE
August 2009-
Present Macy's/ Clinique
Counter
Burlington,
VT
Clinique
Beauty Consultant
Customer service, with extensive product
knowledge. Product sales, and building client
base. Maintaining relationship with clients and building new
ones. Meeting and exceeding personal sales goal always,
along with team counter goal.
Making phone calls to clients, updating
clients on
products, replenishments, and events. Working with the
team, and also bulding up knowledge of new co-workers
on the counter. Attending multiple company strategy
and product classes.
Summer 2005-
2006 Vermont
Public Interest Research Group (VPIRG), Burlington,
VT
Field
Manager
Managed and supported a group of six canvassers.
Prepaired a map and assigned locations to employees to
be canvassed. Led role-playing sessions before each
day. Observed and participated in role-playing,
and broadended their approach on rebutles.
Setting obtainable goals for employees to acheieve.
Recorded sucess at end of each day and reported
daily progress to my Director(s). Filed end of the
day reports. Recruited and trained new
employees. Canvassed and collected memberships
for VPIRG.
Summer
2004
Vermont Public Interest Research
Group (VPIRG), Burlington,VT
Canvasser
Raised consciousness on grassroot issues all
around the state of Vermont. Directed the
citizensens attention on the selected issues and
collected contributions for memberships. Met daily
quota with a history of surpassing employer(s)
expectaions. Enjoy talking to people, and
establishing a long-term customer base with
VPIRG. Persuasive communicator; use
consultative selling skills to identify opportunities,
overcome objections, build relationships and turn
cold canvassing into sales.
EDUCATION
Spring
2007
Cape Fear
Community College, Wilmington, NC
Part
time with general study.
Fall 2004-
Spring
2006
Johnson State
College, Johnson, VT
Full
time with concentration in Hotel Tourisim Management
( HTM),communications, and general study.
SKILLS
Computer
Proficient
in Microsoft Word, PowerPoint, and
Internet Explorer
Communication
Expert
communicator, lots of experience communicating
via phone and email. Always professional. Know how
to adjust to his/her agenda.
Customer
Service
"Customer
is always right" kind of attitude. Always
satify client/customer, going above and
beyond expectations. Correct any issue for
the client/customer right then and there.
Client/customer has trust in me that I will do all that
I can for them. Build and maintain relationships.
Sales
Always reach and surpass goals,
personal, and
team focused.
Persuasive, and knowledgable.
Field
Knowlegde
Able
to learn and retain information. Interested in
learning all I can about
product/company.
ACCOMPLISHMENTS
Promoted
in September 2009 from on-call to full time
Beauty Consultant commision zone at Clinique.
Number one
sales lead on Clinique counter
since employment.
Became an Accredited Clinique Consultant.
Became
thirty-fifth in country for collecting
memberships for VPIRG's campaine in 2005.
Also was in top ten for memberships in Vermont alone.
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