Clinical Operations Manager Resume Format in Word Free Download

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Carlie Collette
309 Southern Oak Court
Mobile, Alabama. 36001

 (251) 604 - 9876 Cell
e-mail: carlie.collette@gmail.com

Communication oriented project manager with consulting and leadership ability proven though EMR design, implementation, and ONC Certification processes. A Strong research and analysis background with a history of informed decision making ability.

Professional Profile

Ø  Board of Directors chief clinical systems advisor through TiCom Medical Systems successful acquisition and merger with Custom Software Systems.

Ø  Proven project management ability for EMR certification team that achieved Complete Certification March 29, 2011 with ONC through Drummond Group.

Ø  Provided consulting experience to health care facility management members regarding all clinical and non clinical application developments allowing for intelligent adoption.

Ø  Developed and managed Meaningful Use requirements team.

Ø  Provided written requirements directing successful CSS system applications integration.

Ø  Designed and successfully implemented EMR user interface screens for HIMS and Clinical applications based on real world work flow patterns.

Ø  Conducted internal needs analysis and provided reports enabling informed team decisions.

Ø  Instituted requirements analysis reporting across all clinical applications ensuring efficient development pathways.

Ø  Worked very closely with CIO and other development team members successfully implementing positive work flow between clinical and technical staff. 

Ø  Lobbied and acquired project funding for clinical application developments.

Ø  Provided problem solving solutions to all teams during successful EMR system restructure to SQL and Web based solutions in 2009.

Ø  Authored and implemented EMR system testing plan for certification process based upon published criteria from Certification Commission for Health Information Technology.

Ø  Project management style proven to provide positive information flow allowing increased business functionality able to adapt to future growth requirements.

Ø  Cost projection and project planning strategies proven to be adaptable to various business models and software applications.

Ø  Brought a positive image to the company at various trade shows including HIMSS and NRHA.

EDUCATION

1989 – 1993

University of Montevallo

B.S. Public and Government Relations double with major for International Relations.

Relevant course work included State and Local Government, USAF ROTC, Marketing, Market Statistics, Public Speaking, International Trade/Asian Market, Foreign Policy, Latin American culture, Federal Government Relations, Business Client-Relations.

Work History

Ø  2010 – 2011 Custom Software Systems – Clinical Operations Manager

Ø  2005 – 2010 TiCom Medical Systems – Director of Clinical Operations

Ø  2007 – 2010 Kingsway America Financial – Business Development - Project Coordinator

Ø  1999 – 2005 CPSI - Clinical Software Division - Clinical Installation Primary (Project Manager)

Computer Skills

Ø  Experience with staff training, testing, and interface data testing between multiple medical management software systems and applications, (Cerner, CPSI, CSS, Dairy Land, Dentrix, Eagle Soft, First Data Bank, HMS, McKesson, Medi-Tech, Soft Lab, TiCom, Tech Time)

Ø  Analyzed and conducted testing with various systems utilizing XML and HL7 interfaces.

Ø  Adobe Acrobat, CP Writer, CUTE Adobe, Adobe Photoshop, Corel, Lotus, Lotus Notes, Microsoft Word, Microsoft Works, One Write Plus, Word-Pro, Word-Pro Plus.

Ø  Internal Revenue Business Service Data Set 96 thru 99, Microsoft Money, Quicken, Quick Books, Microsoft Excel, Windows Vista Excel.

Ø  Lexmark, Minolta, Oki Data, Xerox, Zebra Pinter set up, trouble shooting, and testing.

Ø  Bio-Star IBM Systems, Copernicus SQL Data Search, Rational Req-Pro, SAP Materials Management applications, Symbol Scanner, Scan-Tronic Systems, OASIS Data Set, Express MP3 systems, Tripod Web Design Unit, limited VB.net C# UI design.  

Other Interest

Ø  Appointed by Sen. Hank Erwin as grass roots campaign coordinator in the Mobile and Baldwin county areas.

Ø  Advised and reported current medical industry information to Congressman Gaston and other elected officials in Alabama.

Ø  Authored numerous informational blogs covering healthcare and policy topics. 

Ø  Organized and coordinated automobile club promotional events for charity groups.

Ø  Enjoy working with individuals wishing to locate classic or exotic cars for purchase at action or through private sales.

Ø  Volunteer support time to historic racing teams.

Ø  Member of SCCA, Miata Club America, Mobile Exotic Car Association, Southern Exotic Car Club, SABCC, BBMC, Lotus Buzz Forum, Lotus Esprit World, Ferrari Club of America, NRA, and EAA.

Ø  I have been a small arms instructor for more than 20 years and have organized firearms educational classes and personal defense training classes numerous times.

References available upon request.

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