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SUMMARY
·
Excellent Business
Requirements Analyst and Test Engineer with over 15 years of experience in the Information
Technology field.
·
Background includes analysis,
development, testing, database administration, system administration, network
administration and more.
·
Developed test
scenarios and multi-complex test cases.
·
Developed and
executed prototype tests of functional requirements.
·
Good understanding of the
SDLC, SQL and Oracle database.
·
Proficient with the
Microsoft Office Suite of Tools.
·
Articulate, goal oriented
and a team player.
TECHNICAL
SKILLS
Languages/Tools: Microsoft
Office Suite (Word, Excel, PowerPoint,
Visio,
Outlook), Use Cases, TCP/IP, FTP,
SMTP,
SDLC, vi, Citrix, SQL and COBOL
Databases: Oracle
Operating Systems: UNIX, Solaris,
Windows XP, Windows 7, Citrix
PROFESSIONAL
EXPERIENCE
ROBERT HALF TECHNOLOGY
Consultant contracted to
EL PASO CORPORATION - Colorado
Springs, CO Nov 2007 - present
- The nation’s leading interstate natural gas pipeline company, transporting
more than a quarter of the natural gas consumed in this country.
Business Requirements Analyst /
Test Case Developer / Tester
- Developed test scenarios and multi-complex test
cases used to verify the functionality defined in the business
requirements and identified business rules following IT UML diagrams and
Use Cases.
- Participated in the initial smoke tests of
functional requirements for viability of further testing.
- Created and Maintained documents to track user
acceptance test results that were later used to report back to each user,
providing them with direct one-to-one updates of their specific issues.
- Performed all testing for the mission critical reports
I designed.
- Using a Traceability Matrix created in Excel,
tracked and verified that all business rules were being properly addressed
within the test cases; the active status of each test case; and the final test
results for reporting purposes.
- Logged issues identified during testing into the
tracking system (Team Track) following through with regression testing and
the eventual acceptance and closing of each reported issue.
·
Gathered and
analyzed the business needs of both internal and external customers.
·
Worked closely with
the business users to create the identify business requirements needed for
tariff driven transportation services offered to shippers.
·
Reviewed and refined
the business requirements documents to be relayed to the IT development team.
- Provided training and support to the business
users both before and during the application deployment.
Relocation / Personal Time Off Jun
2007 – Nov 2007
UNITED
STATES Forces Korea, J6 – Yongsan Army
Garrison, Seoul, Korea
Aug 2000
– Jun 2007
·
Provider of communication
and computer systems with leading edge technological capabilities to enable the
U.S. Forces Korea and subordinate components to effectively control their combat
forces during armistice, contingencies and war.
Systems Administrator / Database
Administrator
- Installed and
upgraded the Operating System Software, Database Software and Client
Software on Sun Solaris, Windows 2000, and Windows XP workstations.
- Provided 24/7 monitoring, administration and maintenance of the
Global Status of Readiness and Training (GSORTS) Oracle database ensuring
the information it contained was stored efficiently and fully recoverable
at any time. Diagnosed and resolved server and client system problems.
- Team lead for 2 major software upgrades and a team member for 4
other major software upgrades as well as numerous smaller upgrades to our Solaris
servers and Windows and Solaris workstations.
- Served as the Joint Operational Planning and Execution System (JOPES)
Oracle Database Administrator.
102nd
Signal Battalion – Rose Barracks, Bad
Kreuznach, Germany
Mar 1999 – Aug 2000
- Provider
of Command, Control, Communications, Computers, and Information Management
(C4IM) services to the organizations and the military and civilian
communities within its service area.
Computer and Network Systems
Administrator
- Served as a consultant and technical advisor for automation and
networking in support of the Bad Kreuznach Military Community and the
410th Base Support Battalion (BSB).
- Provided customer service support and automation support to the
Community and BSB.
- Installed and configured hardware and software on numerous servers
and computer workstations within the community and the BSB.
- Resolved user problems and provided technical advice and guidance
to other members of our Regional Service Center.
- Installed and configured smart card readers, printers, optical disc
drives, network interface cards, hard disk drives, RAM, and CPU's.
- One of twenty-two Local Registration Authorities for the U.S. Army
Europe's Public Key Infrastructure (PKI) Pilot Project.
- Prepared and taught end-user classes on PKI.
- Developed local procedures for processing PKI certificate
requests.
- Registered 600+ users with the Army PKI Certification Authority
and resolved user problems with downloading, installing and using their
PKI certificates.
South
Central Civilian Personnel Operations Center - Huntsville, Al May 1997 – March 1999
- Provided Human Resource services for over 40,000 U.S. Army civilian
employees in the south central region of the United States.
Systems Administrator
- Researched, identified and evaluated new technology capabilities
for use in our information distribution process.
- Led the development and maintenance of the South Central Civilian
Personnel Operations Center Web presence.
- Installed the first web server on our network, designed, created and
installed the initial web pages, provided technical advice to other web
page developers, and maintained and administered the site.
- Performed server and workstation hardware and software
installation and configuration.
- Developed software cloning procedures used to distribute a
baseline software configuration to all our Windows workstations.
- Designed,
configured, implemented and tested a pilot installation of Microsoft’s System Management Server (SMS)
which included installing Microsoft SQL Server and SMS on the server as
well as installing, configuring and testing the client side software on 50+
workstations.
- Administered our Microsoft System Management Server.
EDUCATION
Bachelor of Science, Computer
Science
Associate of Applied Science,
Data Processing
Community College of the Air
Force
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