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                                           SABANA BANO

Address: 309 Meadow Creek Dr

                 Apt #3035

                Irving, TX, 75001  

Phone:     972-822-1230 Cell

                 972-600-7896 Home

E-Mail:      sabana@gmail.com

Summary:

• More than 14years of experience, which includes 3+ years of SD experience functional consultant and integration of SD with FI/CO, MM modules using different versions.
• Worked closely with SD, MM, FI/CO, PP functional team to determine the business requirements and prepare specification documents.

·         Involved in 3 full life cycle implementations using ASAP methodology and mapping client business process to SAP R/3 business modules. Well acquainted and actively  involved in all phases of project (Gap-Analysis, As Is /To Be- Business Blue printing, Prototyping, Analysis, Design, Customizing, Configuration and SAP Best practices implementation methodology, Go-live and post implementation support). Expertise working in regulated environment.

• Experience in Unit testing, Integration testing and System testing,
• Worked on documentation of business process flows,Visio which helps the users.
• Excellent communication, interpersonal and positive work attitude and self-motivated to work independently as well as in a team. Good understanding of both business process and technical development.
• Extensive knowledge of all aspects of rental operations.
• Assertive enforcement of all policies and procedures, Ability to identify and minimize operational failures

Technical Skills:

ERP:                                         ECC 6.0/SAP R/3, 4.7/4

Operating Systems:       MS Windows 2000/NT, MS-DOS, UNIX   
Reporting Tools/Designing tools:    ABAP reports, Business Intelligence

Operating Systems:                         WindowsNT/2000/XP/Vista, MS Office/Visio

Functional Skills:                       Sales Order, Delivery & Billing Type configuration. Partner, Output, Text and incompletion procedure determination.Analysis of pricing & revenue account configuration.

Projects:

Client: Commercial Metals Company, Irving TX

Duration:  July 2009 to October 2011

Business Process Analyst:

SAP SD/Order to Cash

§  Responsibilities :

§  Involved from the Blue print, Realization, Final preparation, and Go-Live Support. Gather documents, Gap analysis.

·         Gather detailed requirements from business users for level 3 support work, approved projects and small enhancements to existing SAP configuration or development objects.

·         Perform design and write specifications as needed for workflow, forms, reports, interfaces, conversions, and enhancements (WRICEF).

·         Works with Business Stakeholders, IT Infrastructure teams, and Development teams to ensure that business requirements are properly configured within SAP and that all development objects perform as designed.

·         Partner with the business and other IT teams to provide innovative ideas to solve business or technological challenges.

·         Actively partners with the support and help desk team through knowledge transfer and “brain building” for speedy and consistent solutions for business users.

·         Follow processes that ensure cohesive and detailed program specifications, creates quality configuration and objects matching specifications, performs unit testing, creates appropriate documentation and provides the appropriate level of support after implementation when called required.

·         Provide consistent progress/status reports to senior team members and lead.

Client: Commercial Metals Company, Irving TX

Duration: August 2008 to June 2009

SD Order To Cash Team Lead/Deployment Support

Environment: SAP SD ECC 6.0

Since 1915, Commercial Metals Company has manufactured, recycled and marketed steel and metal products and related materials around the world .CMC is an efficient high quality low cost producer. CMC is one the few steel companies with investment grade public debt ratings.

Responsibilities:

• Experience in Order to Cash processes (OTC)-Order Processing,Pricing, Logistic Execution and Credit management.
• Strong Functional experience in analysis, development, customization and implementation of the SD module.
• Involved in SAP full life cycle implementations including Production support, Roll-out & Enhancement/New Development, Involved in the Business Analysis, System Analysis, Process Study, Configuration, Blueprint and Gap Analysis during implementation project.
• Experienced in the area of Functional and Application Support in consulting SD Module.
• Experience in Implementation, Cut-Over and Go-Live activities.
• Data Validation/Testing, Documentation, Implementation, Maintenance and User Training.

·         Served as internal liaison between Applications Systems developers and Business Customer area(s)

• Functional Testing of Sales Orders, Deliveries & Invoices using HP Quality Centre. This involved testing incompletion procedures, pricing, output, text & partner determination etc.
• Master data analysis – Ensuring customer and material master data is in agreement with the system
• Defect analysis and resolution by working with SD lead, technical & architecture team.
• End to End testing with co-packers & customers.
• Part of integration & regression testing teams.

Client: Smith & Nephew, MemphisTN

Duration:  june07 to July08
BW Analyst.

Environment: SAP BI 7.0/BW 3.5 , SAP R/3 4.7,SD, BEx Analyzer

Worked as a SAP BW Analyst for Smith and Nephew, a global medical devices company developing innovative, cost-effective products, that meets pressing health care needs.

Responsibilities:

• Interacted with the management and the end-users to identify business requirements.
• Actively involved in implementing ASAP methodology.
• Analyzed reporting requirement and translated them into multi-dimensional data models using star schema and extended star schema techniques.
• Activated business contents and populated the objects with data from SAP R/3 system.
• Created customized InfoCubes based on clients requirements.
• Managed and monitored serial and parallel data loads

Wachovia Bank, Addison, TX.

 Service Banker/ Financial Advisor                                                         

 Duration: Oct 2004 – Jan 2008

·         Lead the financial center employees in establishing an environment that achieve sales and service performance objectives, facilitate and retain the employees.

·         Served as a leader by exhibiting professionalism, promoting service awareness, being operationally sound and possessed strong leadership and team skills.

·         Coached Financial Center employees to deliver exceptional service to clients and be effective in their role.

·         Help grow business through the acquisition, expansion and retention of customer relationships by providing exceptional customer service, executing team strategies.

Budget, Washington DC.

 Airport Manager

 Duration: Feb 1997– Sep 2004

·         Responsibilities include administrative and operational management, overseeing a staff of 75 employees in 5 departments.

·         Accomplished high levels of customer satisfaction.

·         Awarded with highest incremental sales achievement at a regional level.

·         Focused intensely on customer satisfaction and operational success.

·         Assisted Management with daily operational needs.

·         Monitored Fleet cost, vehicle damage, and asset control.

Budget, Washington DC.

Customer Service Representative

Duration: Aug 1995 – Feb 1997.

·         Performed daily rental and return transactions.

·         Assisted Management with daily operational needs.

Education/ Courses Taken:

B.S Information Technology

                SAP Sales &Distribution :Sales Order Management

Essential Skills For Business Analysis

SalesForce.Com System Administrator ADM201

                Lean Six Sigma (Yellow Belt)

References: Available on Request

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