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Business Manager Resume Examples in Word Format Free Download

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Gianni Mraz, PMP, MBA
141 Echols Avenue  •  Alexandria, Virginia 212121
gianni.mraz@gmail.com  •  703.933.1121 H  •  571.482.1212 C

Senior IT Program & Project Manager

Strategic Planning  /  Program Management  /  Project Implementation  /  Engagement & Consulting

Accomplished, innovative leader with deep expertise in enterprise architecture and repeated success guiding multimillion-dollar engagement and solution delivery project efforts. Adept at consulting with decision-makers and top executives, aligning all efforts to requirements and leveraging best-practices to seamlessly align products / solutions to quality, efficiency, and customer satisfaction objectives. Has performed cost, schedule, and technical product management in an advanced Information Technology environment.
Extensive communication and leadership strengths, providing enterprise-wide program and IT management to ensure solution alignment with business requirements; adept at oversight of business, project, and technical teams and skillful control of scope, budget, schedule, change, and risks. Policy and alternatives analysis published to teams, departments, and agencies to PMOs. Certified PMP with CMMI and ITIL expertise.
Core Competencies
·         Enterprise IT Program / Initiatives
·         Global Project Management & Delivery
·         Turnaround / Crisis Management
·         Contract Development / Administration
·         Budget Administration / Management
·         Operations Analysis / Process Redesign
·         Change / Risk / Release Management
·         Team Building and Leadership
Professional Experience
SAIC, Arlington, VA                                                                                                                                    
Earned Value Analyst , 08/2011 to present
Representing the US Army in major defense acquisition programs (MDAPS)  within the Assistant Secretary of the Army Acquisition, Logistics, and Training ASA(ALT) on Earned Value Analysis on major programs. Liaisons between program management to achieve maximum efficiency and effectiveness, as chartered by the Weapon Systems Acqusition Reform Act (WSARA) and the ASA(ALT) Office. Contributes on policy and procedures as required by the Office of the Secretary of Defense (OSD) Performance Assessment and Root Cause Analysis (PARCA). Performing site visits to vendors’ sites and evaluating best practices and reporting program progress to US Army management.
Sparks, Inc., Arlington, Virginia
Project Manager & Contract Specialist, 05/2011 to 08/2011
Liaised contract management and program management for the Federal Bureau of Investigation (FBI) Information Technology (IT) contract management office for Enterprise Licensing Agreements (ELA). Analyzing process and policies to assist with the better operations and contract administration throughout the organization. Interviewed project managers, contract specialists, legal representatives and contractors to understand the processes and document the ‘as is’ processes and suggesting ‘to be’ improvements. Led the business process analysis using Business Process Modeling Notation (BPMN) and requirements elicitation. Created and developed changes to program design, liaising extensively with FBI subject-matter experts (SME). Selected Accomplishments:
         Developed contract management system requirements and conducted extensive research and evaluation of potential technological solutions meeting defined program requirements. Generated Standard Operating Procedures for existing processes.
         Leveraged existing contract processes to develop a better methodology to plan, develop, and manage contracts in the future; defined the procedures for procurement and contract management through the Acquisition Lifecycle, saving $1.5 million.


Strategic Enterprise Solutions, Inc., Reston, Virginia
Project Manager & Senior Analyst, 03/2010 to 11/2010
Spearheaded project and program management of the Asset Management Program Management Office (PMO) serving a Federal Emergency Management Administration (FEMA) contract¾the first of its kind. Led the business process analysis using Business Process Modeling Notation (BPMN) and requirements elicitation / development effort to inform program design, liaising extensively with FEMA subject-matter experts (SME). Selected Accomplishments:
         Developed preliminary asset management system requirements and conducted extensive research and evaluation of potential technological solutions meeting defined program requirements to consult and advise on emerging and best-of-breed technology. Generated Standard Operating Procedures for existing processes.
         Leveraged SharePoint to develop a central program resource management tool; defined the procedures for procurement, delivery, and tracing of asset management material.
SAIC, Washington, DC
Business Manager & Acquisition Practice Specialist/ PMO Support, 2008 to 2010
Following success in contracted engagement, assumed program leadership role supporting FAA contracts, overseeing a project management analyst team of 12. Served FAA Contract Tower (FCT) and Runway Status Lights (RWSL) programs, leading pivotal facets of the end-to-end program acquisition, management, and implementation life cycle. Selected Accomplishments:
         Played a major role in FAA RFP responses and proposals to support business development and capture.
         FAA Contract Tower (FCT): Served as Contract Manager and directed contract modification analysis, change request processing, and evaluation against FAA program requirements.
         FAA Runway Status Lights (RWSL): Held the role of Acquisition Practice Expert, consulting extensively with functional program leaders on best-practice program development, documentation, and quality assurance, as well as formal project management techniques and methodologies.
¾      Defined and designed all program documentation processes related to QA and QC; created standards for the Change Control Board; supported Federal budget and capital program management.
¾      Utilized SharePoint for collaboration, issue / risk tracking, system change requests, and centralized project artifact management.
         As PMO Support, supported USDA Public Health Information System (PHIS) program as manager of documentation, risk, configuration management, and quality assurance (QA); reported on multiple program performance metrics, including progress, status, change requests, issues, risks, and earned value management (EVM) and developed a resource-loaded schedule for bi-weekly EVM progress reporting.
         Performed CMMI Level 3 process engineering for Homeland & Civil Service Business Unit (HCSBU) in advance of audit, achieving CMMI Level 3 Maturity certification and passing SCAMPI A / B audits.
Irving Burton Associates, Herndon, Virginia
Senior Quality Assurance Analyst, 2006 to 2007
Led the Risk & Configuration Management process within the Program Management Office (PMO) for the Clinical Information Technology Program Office (CITPO) of the Military Health System (MHS), supporting enhancement and deployment of Armed Forces Health Longitudinal Technology Application (AHLTA). Designed program analysis and management tools, including planning documents, protocols for integration of Department of Defense (DoD) policies, and root cause analysis processes. Selected Accomplishments:
         Played a key role in development of recommendations for program performance management improvement strategies and tools; provided extensive training for staff and leadership teams.
         Develop and implemented predictive analysis models for cumulative databases defining the program’s optimum performance metrics and benchmarks through trend analysis in Statit.
         Identified program risks and collaborated with civilian and military stakeholders to develop mitigation strategies; led IT infrastructure quality assurance analysis in alignment with DoD 500 standards.
L-3 Communications, New York, New York
PMO Support, 2004 to 2005
Served within Program Management Office (PMO) for SAP ERP implementation for Department of the Interior. Held role of Risk & Issues Manager for the program and additionally providing an array of diverse programmatic, project management, and organizational coordination support. Selected Accomplishments:
         Designed the formal framework, policies, and methodologies for the Risk & Issues function in precise alignment with the Department of the Interior’s OMB Exhibit 300.
         Expanded the PMO knowledgebase; authored and implemented PMO reference resources and white papers, on such topics as the value of earned value analysis in project management, risk management techniques, and other predictive analysis techniques.
Northrop Grumman, McLean, Virginia
Senior Systems Analyst/ Project Manager 1998 to 2004


Earned promotion into project / program leadership role for Federal agency contract engagements. Leveraged best-practice project management techniques to control scope, cost, schedule, quality, and delivery, managing cross-functional teams and subcontractors. Developed and distributed all stakeholder communications; routinely presented project statuses, issues, and risks to senior executives and governance bodies, providing dashboard-style visual status presentations for rapid decision-making. Selected Accomplishments:
         Orchestrated concurrent projects within the Internal Information Solutions (IIS) business unit, with $1M+ budgets, directing all project phases and holding responsibility for delivery against functionality, cost, and schedule requirements; managed project teams and sub-contracted resources from 3 to 7 team members, as well as successfully completed all projects within schedule and budgetary parameters and in alignment with CMMI Level 3 standards.
         Served as Deputy Program Manager for the Northrop Grumman Information Technology business unit, in conversion to Lawson ERP solution; held responsibility for master scheduling, test management, and risk management; partnered with finance to develop program earned value reporting.
¾      Consulted on program earned value status, providing recommendations for improvement which resulted in a 10% performance gain and savings of $300K+; instrumental in achievement of 100% in Anderson Consulting audit.
         Served in independent verification and validation role for major Federal programs, including development of the FAA Center TRACON Airport System (CTAS) and the reverse engineering of the NAVTAV application. Led key efforts across the software development lifecycle (SDLC), including requirements definition, design, programming, QA testing, and change / release / configuration management.
         Leveraged configuration management strategies in alignment with SEI CM Level 3 and IEEE 12207 to support system change control, audit, build, and release efforts; reverse engineered NAVTAV into object-oriented architecture in Tandem, developing requirements in Rational Rose Enterprise and Requisite Pro.
         Earned recognition for top performance, receiving the Northrop Grumman Employee Achievement award and promoted to Project manager 2000.
**  **  **  **  **


Additional experience as Senior Systems Analyst with SallieMae, Inc. (Reston, Virginia), Senior Systems Analyst with LIST, Inc. (various locations), Senior Systems Analyst with Edge Systems, Inc. (Washington, DC), Network Control Manager with Pegasus Messaging Company (Herndon, Virginia), and Network Control Administrator with Institutional Communication Corporation (McLean, Virginia).
Education and Credentials

Master of Business Administration (MBA), Concentration in Finance/Information Technology



Marymount UniversityArlington, Virginia

Bachelor of Fine Arts (BFA) in Drama

Catholic University of AmericaWashington, DC
Security Clearance: Top Secret
Certification: Project Management Professional (PMP)  |  Certified in ITIL Foundation V3
Affiliations: Project Management Institute, since 2002 – Volunteer, Learning, Education & Advanced Development  |  Toastmasters International – Offices include Treasurer, VP of Membership, VP of Special Projects, since 2007
Technical Proficiency
Platforms: Sun Solaris, UNIX, Microsoft  |  Development: C/C++, Java, Tandem, Visual Basic, HTML
Tools: MS Project, MS Office Suite, MS Visio, MS Visual Source Safe, MS Visual Studio Team Foundation Server, SharePoint, Delphi, PRISM, Regis, Visio, Adobe Designer, ClearQuest, ClearCase, FoxPro, Rational Rose Enterprise, Rational Rose Requisite Pro, PVCS Version Manager & Tracker, Imagix, Logiscope, Lotus Notes, Statit
Projects & Programs: Integrated Master Schedule (IMS), Critical Path, Work Breakdown Structures (WBS), Requirements Definition / Documentation, Object-Oriented Design (OOD), Application Development / Programming, Reverse Engineering, Configuration Management, Change Control & Risk Management, Quality Assurance Testing, Enterprise Application Integration (EAI), Enterprise Resource Planning (ERP), Release Management, Earned Value Management / Reporting, PMO (Program Management Office)
Standards: SOX, SEI CMM Level 3, IEE 12207, ITIL Foundations, PMI PMBOK


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