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Dax Davis
1554 Ridge Run Rd Arlington, TX 12121
Home
(817)323-1234 dax@yahoo.com
OBJECTIVE
STATEMENT:
To
obtain a full-time position in the field of information technology with an
emphasis on technology integration; special interests include computer
networking support, helpdesk, hardware, and Security.
SUMMARY
OF QUALIFICATIONS
Experience NOC
technician with a strong background of networking, telecommunication and
troubleshooting. Very flexible, multi-tasking with the priorities and work
independently. Excellent communication and analytical skills. Proficient
ability to deal with the customers and resolve their issues.
CERTIFICATIONS
·
CCNA
·
NETWORK+
·
MCP
·
MCDST
·
MCTS
·
SECURITY+
TECHNICAL
QUALIFICATION:
·
WANs & LANs
·
Technical Support
·
Various Applications
·
Network Administration
|
·
Network Monitoring (NetCool CIC)
·
Real time systems
·
Problem solving
·
Trouble shooting
|
EDUCATION
CCI Training Center Arlington, TX
2010
Computer
Network Administration
Tarrant County College Arlington,
TX 2006
Business
Management
Saadel
M. Davis
Page
2
PROFESSIONAL
EXPERIENCE
HP (Hewlett
Packard)
NOC
Technician
2011 - present
2011 - present
·
Responsibilities
as a NOC technician include implementing and maintain the solutions that
support and help the company’s clients
·
Resolve
the customer’s and network issues in time.
·
Provide
technical support by monitoring the network using NetCool
·
Work
in the diverse group of the network operation technicians for the repair
activity of broadband, narrowband, wireless applications etc.
·
Responsible
for the preparing and maintenance of the log troubleshooting notes and network
trouble tickets.
CCI
Training Center 08/2010
– 04/2011
Student
- IOS upgrades of Cisco routers
- Work with switching protocols like spanning-tree, VLANs
- Monitor network systems operations and conduct systems
performance evaluations and system diagnostics
- network design and implementation, knowledge of TCP/IP
protocol suite and routing protocols including RIP, OSPF, BGP, ISIS, BGP
- Installation, configuration, maintenance, troubleshooting,
and tuning of enterprise WAN network routers, switches, bridges and modems
Tarrant
County College 01/2007 – 08/2010
Business Management
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