Business Management Resume Examples in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Objective

A Director position where a strong track record of turn-arounds and business stabilization experience is needed.

Summary

Business Performance and Operations Management Professional, a natural Leader. Expertise in driving growth, delivering customer-focused business value, and overseeing efficient core operational business performance. History of extensive exposure to multiple industries and gifted in solving complex business issues. Demonstrated leadership in executive decision-making, strategic business planning, customer relationship management, financial and personnel management, business process management, and organizational change management. Extensive Six Sigma evangelist. Sets tough performance targets and holds managers responsible for progress. Committed to the highest levels of professional and personal excellence. Seeking a director level position that offers P&L ownership and a responsibility of business results.

Major Accomplishments

Business Management and Leadership

·         Hand-picked to jump-start an underperforming regional office. Owned the P&L and generated $1,800,000 in the first 15 months. Setup office infrastructure and hired staff.  (Prolifics Inc.)

·         Appointed to lead 3 business groups. Directed website development in support of 80% of business revenue, directed Oracle ERP for direct sales order fulfillment, and directed core improvements to warehouse business processes. Saved the company over $100K annually with one small change. Learned core business interactions between IT, Sales, Marketing, Distribution, Legal, Call Center, and Accounting (Advocare International)

·         Incorporated a business. Generated $15,000 in new business the first month and over $160,000 in a year. Led sales and marketing efforts. Made cold calls, qualified leads, and gave Samurai selling presentations dramatizing business pain. (Cavallaro Consulting Inc.)

Operational Management and Improvements

·         $8.4 million in quantified benefits, business throughput increase from 4,000 to 6,500 customers monthly, and positive ROI (27% IRR) provided to an executive board. Suggested the use of BPM products, rules engines, workflow changes, and staff reorganization. (Woodmen of the World Insurance)

·         Accelerated and led the configuration of a 2000-person PMO which enabled the CIO to have complete visibility over staffing, cost allocations, and projects being delivered in IT. (ABN AMRO Bank)

·         Streamlined core operational processes which impacted 18 functional areas, 125 people, spread across 3 buildings. Implemented automation, eliminated risk, increased personnel accountability and the traceability of personal effects. (United States Army)

Results-Oriented Experience

Governance Lead, SAIC (June 2009 – Present) McLean, VA

Publicly held professional services firm focused on government support.

·         Transformed visionary thoughts into a new system which tracked projects, equipment, software usage, and licensing for 4 business groups. Licensing validation time has been reduced from 7 weeks to 5 days or less.

·         Applied Lean and Six Sigma techniques using DMAIC and DFSS (DMADV) methodologies. Built multi-generational project plans, and AS-IS / TO-BE process maps. Performed FMEA for risk management and streamlined processes eliminating non-value added activities. Leveraged BPMN 2.0 and created MS Visio stencils for BPMN diagramming. Minitab use.

Director, Cavallaro Consulting Inc (April 2006 – June 2009) Dallas, TX

Privately held professional services firm focused on eliminating delays, waste, and defects in businesses.

Founded the business. Generated $15,000 in new business the first month and over $160,000 in a year. Led sales and marketing efforts. Made cold calls and qualified leads. Outsourced lead generation. Used QuickBooks for accounting and invoicing. Built company website.

·         Client: Woodmen of the World

·         Executed a core operational improvement study and presented $8.4 million in quantified benefits and positive ROI (27% IRR) increasing business throughput from 4,000 to 6,500 customers monthly. Suggested the use of BPM products, rules engines, workflow changes, and reorganizing staff after calculating and simulating a TO-BE design.

·         Advised, coached, and mentored business managers on business improvement techniques using Six Sigma.

·         Built key performance indicators (KPI) and created graphical performance charts. Taught departmental managers how to track staff performance.

·         Studied IBM FileNet Enterprise Content Management, IBM Business Activity Monitoring, IBM Business Process Management, and an ILOG Business Rules Engine as a viable solution to address the many enterprise business problems faced by the client.

·         Client: United States Army / TAC Worldwide

·         Streamlined operational processes which impacted 18 functional areas, 125 people, spread across 3 buildings. Implemented automation, eliminated risk, increased personnel accountability and the traceability of personal effects.

·         Leveraged Six Sigma practices and created a top-notch, world-class custom software product for the US Army with an estimated 500% increase in team productivity. Reduced processing time from 4 weeks to an estimated 3 days.

·         Led the entire project from inception. Provided the vision of the entire solution. Hired and trained staff on database design, software testing, configuration management, and project management.

·         Client: Wells Fargo Bank

·         In 20 business days, assessed an entire IT business unit at Wells Fargo Financial. Recommended improvements to reduce the impact of losing over $1M an hour when software products or systems go down. Interviewed over 35 staff members and uncovered multiple political and organizational issues.

·         Created a comprehensive assessment document which addressed the initial symptoms of degraded throughput of software changes, quality issues, and unclear ownership and accountability within the organization.

·         Generated recommendations for bottom-line results to improve the following: IT software development methodology, deployment plans, organization structure, and software release management.

The following table lists additional professional work experience. Career began with Andersen Consulting and progressed upward in responsibilities. Most positions were consultant-based. Progressive knowledge of IT and Business Management occurred.

Company	Title	Industry	Location	Dates
Trinity Industries	Development Manager	Transportation	Dallas, TX	2004 - 2006
Advocare	Business Applications Mgr	Direct Sales / Supply Chain	Dallas, TX	2002 - 2004
Hi-Tech Solutions	Business Consultant	Management Consulting	Dallas, TX	04/2001 - 12/2001
Information Architects	Regional Solutions Engineer	Software Products	Chicago, IL	2000 - 2001
Prolifics	Regional Practice Manager	Management Consulting	Chicago, IL	1999 - 2000
SRL	Business Consultant	Management Consulting	Chicago, IL	01/1999 - 07/1999
ABN AMRO Bank	Assistant Vice President	Banking	Chicago, IL	1997 - 1998
Bankers Trust	Assistant Vice President	Banking	New York, NY	1996 - 1997
Marsh & McLennan	Project Leader	Insurance	New York, NY	1995 - 1996
Andersen Consulting	Assoc. Product Specialist	Management Consulting	Chicago, IL	1994 - 1995
United States Navy	Sonar Technician	Government	Norfolk, VA	1987 - 1994

EDUCATION

Bachelor of Science in Computer Science, Minor in Business Administration, Wright State University

SECURITY CLEARANCE

Secret, United States Army, 2010 – Present

National Agency Check and Inquiries (NACI), 2006-2007, 2009

Secret, United States Navy, 1987-1994

BOARDS & MEMBERSHIPS

Secretary, Kawasaki Disease Fund Board, 2009 - 2010

Chairman, Technology Advisory Board - City of Anna, TX, 2005

Project Management Institute (PMI) Chapter member 1998-2001

Sons of Italy, 2009 – Present

AWARDS & CERTIFICATIONS

Six Sigma Black Belt Certified

Honorable Discharge, United States Navy (8 years of service)

Letters of Commendation, United States Navy (USS Scott DDG-995)

PROFESSIONAL AFFILIATIONS

Business Process Management (BPM) Trends (2011-Present)

Six Sigma Community of Practice, Business Development Support, SAIC (2009-Present)

Download Resume Format