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309 Bridge St Grafton, WI 53001

Phone 262-385-9876 E-mail ruby@gmail.com

Ruby Brendemuehl

Career Objective	I’m currently looking for an entry-level IT position to continue my IT career. I’ve done computer work in the past, and look to get back into the industry. Technology is my passion, and fits in well with my strong desire to help people.
Most Recent   Work Experience	[ September 2011 – present ]        Wells Fargo Bank                                  Mequon, WI Teller §  Currently working for national bank as a Teller. I provide customer service and sales to current and prospective banking customers, running various monetary transactions such as deposits, payments, and account inquiries. Run transactions in Windows XP environment, utilizing multiple software programs at once.  [ August 2010 – September 2011 ]        Southern Cross Corp                  Milwaukee, WI Field Service Technician §  Previously provided field service work for local utility company. Some of the projects I’ve worked on include: read commercial / residential electric and natural gas meters, and replace modules / batteries for gas meters. [ June 2004 – December 2010 ]        Brendy Realty, Inc                               Mequon, WI President / Broker - Owner §  Previously owned/operated a real estate office of 4 agents. Handled all accounting, payroll, shipping, ordering supplies, technology and marketing aspects of company. Sold company in 2010. Setup and managed home office of three computer stations, all networked on Windows XP and Windows Vista, setup file/print sharing, VOIP phone/fax system, Wireless N local network, and networked printers.
	[ March 2010  - August 2010 ]             Chase Home Finance                                        Milwaukee, WI Loss Mitigation Specialist (Short Sale Negotiator) §  Negotiated and processed short sale transactions for Chase’s investor portfolio. I was responsible for pipeline management, contacting 3rd parties and clients, requesting/receiving/filing client’s paperwork, submitting files to investors, and closing deals. [ June 2003 – June 2004  ]  Creative Mortgage & Ideal Financial                           Milwaukee, WI Mortgage Loan Officer §  Originated home mortgage loans through social and business networks. Generated business from cold calling, personal referrals, and both online and print advertising. Managed pipeline of loans from initial application to closing. [ January 2001 – June 2003  ]  ICS WI                                                            Sussex, WI Computer Technician §  Worked as a computer technician, located in the Germantown School District. Worked on Novell, Windows, and Mac computers. Aided in troubleshooting computer issues, network connectivity issues, printer issues, and more. Used Norton Ghost to image PC’s that couldn’t be quickly repaired. Received A+ Certification during my employment.
Education & Certifications	[  1998 - 1999  ]             MSOE (Milwaukee School of Engineering)           Milwaukee, WI Computer Engineering & Business Systems [  1999 - 2003  ]             UW- Milwaukee                                                Milwaukee, WI Bachelors of Business Administration (BBA) in Marketing §  Cumulative GPA of 3.67 ~2001 CompTIA A+ Certification ~Currently working on CompTIA A+ (re-certification), Network+, and Security+ Certifications

About me                   I love technology! I have a passion for learning / using new technologies. From smartphones to tablets, I

                                    can’t get enough. I’m a fast learner, hard worker, and very dependable. I am experienced in Microsoft

                                    Office, Windows XP / Vista /7, and more. I’ve built/repaired PC’s and networked my entire home in

                                    Cat5e wiring in my spare time, and have worked on both Windows and Macintosh computers. I have

                                    setup / configured Wireless N local networks, file/printer sharing, individual users on local machines,

                                    and re-built both pc’s and laptops. Though I may only have limited professional experience as a

                                    computer technician (1 yr), I was responsible for all computer repair and network maintenance with
                                    Brendy Realty (6 years). I have also kept abreast of new technologies in my personal time, and fully

                                    utilize all my resources when diagnosing and fixing pc’s.

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