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Aniyah Parker

512-349-1234 (h)                                                                                                                                102 Plantain Cove

512-750-1234 (c)                                               aniyah@yahoo.com                                          Austin, TX 78001

                                                                                                              

 EXPERIENCE:  Seasoned equipment professional, with over 15 years of certified training in equipment and process. Quality trained in, SPC, ISO-9000, Pareto Analysis, Quality Tool Kit, Situational Leadership and Process Management.  Strong project management skills related to sales, manufacturing, quality, and customer service.  Experience planning and accomplishing goals independently, maintaining an operating budget, and perform a variety of complicated tasks with a wide degree of competency.  Knowledge of: Microsoft Office products (Word, Excel, Project, and Power Point), Mozila Firefox, AutoCad and others.

·          Adhere to administrative processes and procedures in addition to the established organizational structure.

·          Ability to work in a team based environment while training and mentoring others.

·          Ability for setup and test Avaya Controllers on (UPATS) Universal Partner Automated Test System; plus bench test Avaya Circuit Packs, Media Modules and Avaya Gateway systems.

• Knowledge of SAP and Baan.
• Knowledge of Linux/Unix plus VoIP.

team work skills

Test Engineer                                                                                                 October 2010 – June 2011

Flextronics Inc., Austin, TX

Responsible for root cause analysis and implementation of short and long-term corrective actions to improve product quality.  Responsible for reading and understanding customer technical documentation to create Flextronics Test Procedures and Engineering Change documentation, including detailed instructions for upgrading product, with verbiage, photos, simple drawings, etc., as required to convey in clear and concise terms the steps an operator will need to perform. Experience and knowledge of PCBA type products as well as basic mechanical assembly. Experienced with telecommunication products and digital photography & editing.

Principle Accountabilities:

        •     Handle product transfer and new product set up.

        •     Write test procedures for Avaya phone systems, Gateway Servers, Controllers and Circuit Packs per part number.

        •     Support production by assessing product engineering issues of diverse scope that arise on production line.

        •      Knowledge of Linux/Unix plus VoIP.

        •     Implement WAN, LAN and networking device changes.

        •     Modify Linux program for testing Avaya ACS and EC Controllers on UPATS systems.

        •      Wrote test procedures for testing CO Trunk Lines, Analog, Digital, IP and DCP Phone systems.
        •     Provide improvements to process to obtain improved quality and production yield.
        •     Create methodologies to maximize debug, integration and verification efficiency.
        •     Solve product related problems and perform failure analysis related to product issues.
        •     Interact with customer and various departments on product related issues – engineering changes, new model   

development.
        •     Provide training to the debug technicians and develop better understanding of the product.
        •     Participate to cost reduction activities in areas like material, inventory, and scrap reduction.
        •     Provide modification to work instructions, material or product changes so as to ensure superior quality of products.

        •     Technical competency in Six Sigma skills: Lean, Kaizen/Work-out, process management, change management and advanced statistical techniques.

Operations                                                                                                       November 2007 - July 2009

ISE Labs, Inc., Austin, TX

Tested customer’s product on Credent semiconductor testers and TSK probers. Created operating procedures, documenting proper equipment set up and data transfers.  Extremely flexible towards my daily duties and excels in a team environment. Solid understanding of electronics fundamentals and have the ability to set up and use test equipment.

•     Final tested integrated circuits and processed wafers through probers.

•     Equipment knowledge: Credence, TSK & EG-Probers and Epson-NS 3000 handlers.

•     Ability to collect test data, analyze and develop tools to clearly present results.

•     Transferred process data to offshore customers and engineers.

•     Created operating procedures and documents for proper equipment set up and data transfers.

•     Knowledge of Linux/Unix.

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Continued…                                                                         Aniyah Parker                                                                                      2 of 2 

Manufacturing Support/Technical Support                                                     August 2007 -November 2007

Dell Computer, BKR2, Austin, TX

Responsible for repairing and troubleshooting systems which failed during the manufacturing process or received in through the customer RMA process. This includes the troubleshooting and repair of both electrical and mechanical issues.

•      Performed operation checkout, modification, disassembly, repair, reassembly, test calibration, diagnosis and correction of issues.

•     Diagnosed failures to troubleshoot electrical and mechanical issues.

•     Diagnosed software problems.

•     Enter needed and completed repairs into tracking system.

•     Assisted with repair and return operations to ensure efficiency and short cycle time of repairs.  

•     Interacted with Engineering/sustaining group, Test Engineers, Process Engineers in the completion of tasks.

Refurbishment Project Manager/Equipment Engineer                                                            May 95- October 95

Integrated Solutions, Austin, TX

•      Set up the facilities, wrote all equipment procedures, hired and trained all employees to perform refurbishments on Applied Materials P5000, etch and CVD equipment.  This team received used P5000’s and brought them to an upgraded, as new condition.

•      Defined second source vendors for the purchase of needed upgrade parts and materials.

•      Trained final test technicians to perform refurbishments and system installations at the customer site.

•      Responsible for all customer communication concerning the system configuration, refurbishment, parts, start-up and contract sign off.

Product Support Engineer-II / Project Manager                                                         January 84- August 94

Applied Materials, Inc., Santa Clara, CA                                                                                          90-94

•     Created quarterly forecast for equipment retrofitting and effectively tracked and annual budget of $500,000.

•     Instrumental in the redesign of the Endura PVD heat exchanger.  This effort provided a cost reduction of 20% per unit

        and increased the heat exchanger’s uptime to over 98%.

•      Authored the Endura PVD Operations Manual that is used for field troubleshooting and technical training.  Manual

        was rated #1 out of five system manuals by customer base.

•      Winner of the President’s Small Teams Quality Award for writing the Endura Equipment Manuals.Drove vendor compliance to eradicate safety issues on their products. Interfaced with customer engineers, advanced manufacturing, final test, vendors and reliability engineering.

Project Manager                                                                                                                                  89-90

CIP Program Reliability Engineer, Applied Materials, Inc., Santa Clara, CA

•     Project managed all activities for the Nitride “Process Tool of Record” program for the Precision 5000.

•     Performed module testing of the Precision 5000 CVD chamber lamp bulbs.  Achieved 3x increase in bulb life by driving vendor modifications.

•     Authored and ECO release the Precision 5000 Troubleshooting Manual.

•     Implemented the use of quality tools and practices from charting, statistical process and Pareto analysis. 

Customer Engineer                                                                                                                              84-89

Field Engineer I-III, Applied Materials, Inc., Santa Clara, CA

•     Responsible for several key customer service accounts for major semiconductor manufactures and supervised junior field engineers.   

•     Performed start-ups through electrical/mechanical hardware and process qualification. 

•     Certified training on the Precision 5000 Etch and CVD systems, in addition to the 8100 and 8300 series etchers.  Process trained in Etch, CVD and Tungsten.

•      Received a European assignment for 1^{1/2 years} to perform start-ups and service contract work.  I Received 7 letters of commendation and service plaque for this contribution.

EDUCATION:

Certificate, Electronic Technician: DeVry Institute of Technology, Woodbridge, New Jersey                 82-83

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