Account Representative Resume Samples in Word Format Free Download

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Joy Gilroy 9876 Clayton Ave, Waterford, Michigan, 48001 248.672.9876 Joy@yahoo.com Professional Summary                  Dedicated and tenacious sales expert with a reputation for professionalism and high ethical standards. Current on the latest sales trends in the industry with knowledge of financial and insurance products, services and best practices. Experience State Farm Insurance, Wixom, Michigan Account Representative/Sales Associate, December,2008-Present §  Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries §  Calculate premiums and establish payment method §  Customize insurance programs to suit individual customers, often covering a variety of risks §  Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage §  Develop and implement sales plan and manage all phases of the sales cycle-from prospecting to close and follow-up support §  Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients §  Explain features, advantages and disadvantages of various policies to promote sale of insurance plans §  Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms as requested by underwriting §  Confer with clients to obtain and provide information when claims are made on a policy §  Cultivated positive relationships with customers and expanded business through word-of-mouth referrals §  Work independently and under pressure §  Strong team player and willingness to help all reach goals   Metropolitan Title Co., Howell, Michigan Customer Service Representative, June, 2001-March,2005 §  Developed knowledge of customer service standards and procedures §  Demonstrated strong interpersonal skills, especially telephone demeanor §  Established rapport and maintained contact with clients §  Prepared routine administrative paperwork Education & Certifications Central Michigan University, Mount Pleasant, Michigan §  Bachelor of Science Degree, Public Administration, August,2011 State Farm Novi AFO Agent Aspirant, April, 2011 License: Property, Casualty, and Life Insurance Resident Producer, March, 2008

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