Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Teresa King
309 Harmony Lakes Circle Lithonia, GA 30001
404-788-9876
teresa@yahoo.com
OBJECTIVE Seeking
an entry level position as a programmer that will utilize my professional
skills and experience.
EDUCATION Devry
University Decatur,
Georgia 5/2010
Bachelor
of Science: Computer Information Systems
GPA:3.5
Work History Verizon Wireless, Technical Support Alpharetta, Georgia 8/2010-1/2012
·
Provides exceptional customer service
and technical support for internal and external voice and data product
customers.
·
Troubleshoots hardware and software
issues and identify network and application issues.
·
Provides detailed information on how
to setup/configure data and voice products.
·
Troubleshoots for PC Operating
systems, specifically Device Manager and TCP/IP configuration.
·
Uses various administrative department
tools and on-line resources for customer resolution.
·
Uses trouble ticket system for
tracking customer interactions and problem resolution.
IBM (Manpower), Help Desk
Analyst Atlanta, Georgia 6/2006-8/2010
·
Provide
web base and administrative technical support to IBM Business Partners regarding
questions on a particular IBM Offering, software, membership levels, or URL supported
through Partner World Contact Services.
·
Responsible
for Database Management: merging, updating, inactivation, and reactivation of
Business Partner records.
·
Reviewing
of desktop procedures that require feedback submittal and updates to assure
that information is kept current.
·
Processing
and validation of new, active, and individual registrations.
·
Handling
and logging all incoming calls from IBM Business Partners.
·
Participate
in the testing of new and upcoming software that will be used by IBM employees
and Business Partners.
Choice Point (Staffing Resources), Processor Duluth, Georgia 6/2005-6/2006
·
Edited
and judged financial, social security number, and motor vehicle reports.
·
Inputted
and judged customers drug screening information on a database system.
·
Printed,
matched, and sorted completed cases by mail, fax, and overnight delivery.
·
Contacted,
verified, and processed applicant’s education and employment background.
Computer Skills Windows
98-Windows 7, Microsoft Office, Lotus Notes, Database Management, Java, C, C++,
Cobol, Cobol II, Visual Basic, VB.Net.
References Available Upon Request
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