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System Administrator Resume Educational Format in Word Free Download

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309 Brooklet Court
Huntsville, AL 35001
256.837.9876 H
256.604.1230 C
lilla@att.net
Lilla Hendrix                               

PROFESSIONAL SUMMARY

Information Technology (IT) Computer Systems Specialist seeks meaningful employment as a System Administrator to oversee, address and solve your company’s hardware and software technical needs in order to accomplish deadline driven projects. Experienced, results-driven professional with over 30 years of experience supporting industry and military in computer support including: systems administration; desktop/phone support; hardware/software configuration; installations; upgrades; maintenance; backups; system performance tuning.

·         Active Secret Clearance for Classified environments; follow all DoD and Security protocols.
·         Microsoft Windows XP, 7, Vista, 2K, 2003/8 and Unix/Linux Systems Administrator.
·         Build, configure, and maintain Active Directory, DNS, and DHCP.
·         Comprehension of network operating systems, firewalls, LAN/WAN and technologies.
·         Strong technical diagnostic, analytical and troubleshooting skills; able to determine root cause and resolution for previously unknown problems.
·         Detailed hardware knowledge. Build computers into servers and clients into reliable working environments. Layer applications for productivity and seamless integration. Integrate technologies to build stable infrastructures. Ensure effective and efficient operations.
·         Ability to be flexible, handle critical and complex issues, and change as business needs evolve.
·         Support/train corporate/contract users with hardware/software needs, with minimum service interruptions, while providing paths for future growth in technology. Document configurations.
·         License management expert; contact vendors for licensing, support, and upgrades.
·         Consistently completed large number of help desk tickets across corporate campuses.
·         Accomplished and Goal-Oriented. Self-Starter with ability to contribute to a team environment.
·          “Do It Right The First Time” attitude and motto. High standards for work areas and appearance.
EMPLOYMENT EXPERIENCE

Systems Administrator                                                                                                                 2011 - 2012
Techni-Core Network Services, Huntsville AL
·         Provided on-site computer support for small and medium businesses throughout Huntsville metro area.
·         Repaired and upgraded existing systems, including peripherals (printers, scanners, fax machines).
·         Installed new equipment for growth and upgrades. Loaded new and existing software applications.
·         Solved misconfigured and conflicting operating systems and applications settings.
·         Cleaned systems of viruses and malware.

Senior Computer System Analyst                                                                                                  1998 - 2011
Lockheed Martin Space Systems Company (LMSSC), Huntsville AL               
·         Classified Windows environment. Installed /upgraded/maintained various hardware/software/applications.
·         Involved in MEADS, THAAD, TCP, IRAD and other facilities classified programs including successful launches. Worked domain trust issues, and maintained security awareness for ISSO compliance.
·         Supported and configured NISPOM requirements for security configuration of Domains and the equipment.
·         Exceeded scheduled requirements of CA58 Lab upgrade 13 months ahead of schedule.
·         Familiar with Rational, VMware, MATLAB, STK products/applications, and other DoD packages.
                                                                                                                                               
Performance Analyst Engineer, Microsoft Premier Support Engineer, Field Service Technician
Intergraph Corporation, Rochester NY and Huntsville AL                                                                      1986 - 1998
·         Lab Manager for performance, analyses, and tuning. Evaluated new hardware and software in stressful working environments under time constraints. Secondary tier phone support for complex issues.
·         WebStone Benchmark: improved low scoring server and surpassed the top finisher (Compaq).


Cryptological Technician Maintenance (CTM) Second Class                                                     1979 - 1986
U.S. Navy                              
·         Received Good Conduct Medal; Honorable Discharge
·         Top Secret (SCI) Clearance, Inactive status
EDUCATION

Mathematics, Chemistry                                                                                                                   1988 - 1996
Athens State College, Calhoun Community College, University of Alabama at Huntsville


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