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The
Senior System Analyst/UNIX Administrator/Network
Engineer/Operator
Brunswick Senior High School Lawrenceville , Virginia
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TERESA LIPSCOMB
CONTACT
INFORMATION
Timothy D. Lipscomb
(202)352-9876 (mobile) after 3pm
Teresa@yahoo.com
CLEARANCE
Active Secret Clearance obtained
09/04/2008
SUMMARY
·
Experienced in supporting Network
Security and Administration utilizing UNIX combining both analytical
thinking/problem solving also System’s engineering by way of support services,
reduce down time and troubleshoot problems.
Supervisory and team lead experienced in writing Standard Operating
Procedures (SOP) for UHD, DynCorp and CSC as well as creating schedules,
assuring coverage, training and providing troubleshooting experience supporting
several operating systems such as UNIX: (Solaris, HP, FreeBSD), Linux and
Windows XP environments utilizing and specializing with several software packages.
·
Proficient in implementing Tivoli
Workload Scheduler 8.1, Team Approach, Zeke scheduler and CA-7 experience. IBM Mainframe experience to include successfully
converting from Mainframe to a client server environment for SEC as a UHD Contractor.
Familiar with identifying and applying security patches and upgrades to
software and operating systems. Adept in coordinating Disaster Recovery
exercises and training for scheduled and unscheduled events.
·
Proficient in troubleshooting issues
impacting security utilizing Nitro for intrusion prevention, identification and
event handling. Experienced in Networking
in a Tier1/2 level capacity supporting LAN/WAN and (TCP/IP) networking
environments, monitoring, troubleshooting, and documentation. Familiar with managing VOIP/Cisco or
VOIP/Avaya related communication issues.
·
Experienced with utilizing,
supporting and modifying scripting languages to include: C+, shell and perl.
·
Skilled obtained with real time monitoring using
tools with capturing failures and system outages such as: Big Brother, EM-7,
Nagios, What’s up Gold, Remedy, Business Objects, HP Open view, Net Cool and
WebTop Omnibus. Utilize and support
servicing to VERITAS Net Backups read and disseminates the logs, troubleshoot
issues through deciphering error codes, generate reports and correct minor
hardware issues such as fiber connections and initial tape insertion prior to
escalating service to vendors for support if required. EMC support and troubleshooting skills and
practiced administering the Navisphere.
SKILLS
OS: Windows
95/98/2000/2003/XP Home/XP Professional, Solaris 2.7-2.10, HP UNIX, Linux
Software: JES2/JES3,
Korn, C+, Shell, perl, CICS, MVS, JCL, VSE/ESA, VM Ware, Veritas Backup Exec,
ISPF, MS Office 2K-2003, TSO, Tivoli 8.1 Scheduler, Watcher, Netcool/OMNIbus,
PVCS Tracker, Team Tracker, Team Approach, Netcool/Webtop, HP OpenView NNM
7.51/1.39, Net Director, Remedy ITSM, Magic, Heat, Web Ex, Big Brother, Data Trax, SharePoint, CA-UNI-Center, Cisco
VOIP, Nitro, EM-7, Nagios, Nitro, Sensaphone and What’s Up Gold.
Hardware: IBM 3090,
IBM 9021, OS/390, Hitachi
DB Management Systems: Sybase,
ADABAS, Oracle 9, Oracle 10 G, Oracle RAC, SQL, SQL *PLUS, CICS
Sun Microsystems: Ultra 30/60/80, Sun Blade, 100/150,
Sun Fire V100/V120/ V880/V1280
Dell: GX260, GX270, PowerEdge
1650/2550/4300/4400/6450 HP, Reliant DL360 G3/G4/G4P,
DL380 G3/G4, DL560 G1/ML530 G3
Xerox Products: 4135,
4850, Doc Color Fiery 2045, Doc Color Fiery 12, 5900
EMC Storage Boxes: DMX 3000,
Clarion CX-600, Symmetric 8530, Celerra, Cintera, Clarion CX-400
EXPERIENCE
URS/Apptis
contract for DOD Mar
11 - Present
Senior
Network Analyst
Responsibilities:
- Serve as a point of contact for
customers requiring assistance with computer hardware, software, and
network problems or inquiries.
- Provide problem determination/resolution
based upon personal experience and standard operating procedures, including
immediate resolution where possible.
- Work with network technologists that are
involved in network monitoring and maintenance, configuration management,
and customer support.
- Document, escalate and propose solutions
for network problems and work with appropriate organizations to achieve
resolution.
- Participate in resolution of
service-related issues. Assist in training of new personnel.
- Interface with users and support
organizations to ensure smooth flow of communications in all directions.
- Ensure compliance with policies and
procedures to include COMSEC.
Comtech
Mobile DataCom / Force Battle Command Brigade and Below Blue Force Tracking Apr 08 – Mar 11
Network
Operations Technician
Responsibilities:
- Real-time system monitoring, trend
analysis and use of proprietary & non-proprietary tools.
- Support Network Operations in reporting
and troubleshooting in a Tier I and Tier II capacity.
- Track security events and system changes
in accordance with Army/DOD IT security standards.
- Perform and maintain configuration
Management.
- Perform tasks including maintaining file
system capacity on Linux servers, shell scripting, troubleshooting Cisco
routers and switches deciphering the logs and also maintaining applications/services
on window servers and Linux servers within our network.
- Troubleshoot both RF and Terrestrial
Satellites issues for connectivity.
The
Nature Conservancy Jun 07 – Jan 08
Production
Control Analyst II
Responsibilities:
- Schedule jobs for the various
departments using Team Approach, SQL programming and scripting.
- Make changes to jobs within databases using
Oracle 9i and 10g for accounting cycle
- Assure vendor contact information is
correct and receive and verify files using PGP encryption and move files
to staging server, test data and finally, move to production environment.
The US
Senior System Analyst/UNIX Administrator/Network
Engineer/Operator
UHD/DYNCORP/CSC
Responsibilities:
·
Served as a Team Lead. Trained, scheduled,
reviewed and updated Standard Operating and Procedures (SOP). Provided support
in the absence of team members.
·
Supported the Office of
Information and Technology in a tier I and tier II level capacity at a 24/7
shop. Assisted with trouble calls with user access and Citrix support, RSA and
OWA account support and LAN/VPN access for users operating remotely.
·
Administered the Tivoli
·
Performed UNIX administration
duties to include adding users, configuring networks, updating patches, installing
applications, configuring Secure Shells, scriptwriting and converting files from
a compressed form to a readable text version using Bourne, Perl and KORN shell
scripts.
·
Read and disseminated errors
found in the log files during troubleshooting for informational purposes.
·
Reported VOIP/Cisco related
communication issues.
·
Provided disaster recovery
support in planned and emergency situations within the IT department.
·
Monitored the LAN/WAN (TCP/IP)
network using HP OpenView and Netcool to troubleshoot downed devices, track
services such as DNS, Send mail, AD, and other traffic such as firewall access.
·
Responsible for the successful transmission
and receipt of files using ftp, scp and sftp methods of secure transit between
vendors and the Agency while also serving as a primary point of contact that
also assisted vendors with key exchange for secure encryption of information. Supported Momentum application for accounting
policies within agency.
Executive Office of the President Nov
00 – Apr 02
Computer
Operator/System Administrator
Responsibilities:
·
Supported the Clinton
administration with IT office level 24/7 coverage at the Operations Center
·
Responsible for the IPL IBM
OS/390 Mainframe to include releasing and verifying the successful processing
of production jobs from daily schedules.
·
Ensured the OMB budget for the
period was printed and delivered to the appropriate personnel during the fiscal
year.
·
Performed routine maintenance on
UNIX and Window servers and workstations.
·
Initiated system backups for UNIX
based (VAX) systems and IBM Risc 6000 and supported end-users with trouble
tracking software for support related issues.
·
A technical liaison between
vendors and the Information and Technology department during off hours.
Virginia Army National Guard Feb
89 – Feb 99
Fire
Direction Cannon Specialist
Responsibilities:
- Gained 10 years of experience as a Fire
Direction Cannon Specialist in a highly active and sensitive NOC
environment.
- Used UNIX and various
networking/communications tools to provide tactical support in a training
environment to Gunnery Artillery Teams with assistance from Forward
Observers.
- Trained new soldiers on numerous aspects
of tactical deployment, hasty displacement, communication, fire mission
recording documentation and field (voice) commands. Tools used include radio, telephones,
radar and various other communication elements used to coordinate target
positioning.
EDUCATION
MBA, Technology, University of Phoenix ,
Alexandria , Virginia
BS,
Business Management, Virginia State University ,
Petersburg , Virginia
CERTIFICATIONS
Network + N10-004
DOD Information Assurance Awareness by
Dept. of the Army
Information Assurance Security Officer
Certification Course (IASO) (Mgt Level 1) by Dept. of the Army
FCPA Foreign Corrupt Practices Act
***Studying for Security
+***
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