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309 Bartlett Avenue, Hayward,
CA 94001
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Phone 510-782-9876 • Cell.
415-730-1230 • E-mail victoria_dario@yahoo.com
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VICTORIA Dario
Summary of qualifications
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n Proficient at installation, configuration and
operation of LAN/WAN devices. Understanding/configuring of routing and routed
protocols, install and configure a network, setting up Active Directory on
Windows 2003/2008 Server, Network Security. Certified professional in VMware
vSphere 4.0, 40hr boot camp for VMware vSphere/ESX/ESXi. Installation/configuration of UNIX/LINUX
operating system/server. Upgrading, installing, troubleshooting, configuring
and assembly/reassembly of PCs. Helpdesk support, knowledgeable in Windows
95/98/ME/2000/XP/Vista/Windows 7, worked with thin clients (Neoware), Lotus
Notes & Microsoft Exchange Server database administration, VERITAS Backup
Exec Admin, Microsoft applications, 45 WPM, telecommunication skills and
fiber optics. College English along
with professional business writing skills.
Excellent Customer Service, organization, and communication skills.
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Education
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March 2005
Bachelor Science
in Network and Communications Management
n 125 credits earned, GPA 3.82
n Courses in Networking, Telecommunications, Computer
Science, Management, English, General Ed
n Technical skills acquired: Windows 2000/2003
Advanced Server, Active Directory, Network Security, Microsoft products, C++,
LAN/WAN devices, Cisco routers/switches, UNIX/LINUX, TCP/IP.
2000 – 2002 TechSkills
Enrolled for a
2-year IT program
n Certified in CCNA and A+ windows/dos. Hands on
training on configuring a router and switch
1997
General college
courses
n Basic knowledge of Fiber Optics
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Professional experience
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05/2006 – Present Davis
Instruments Corp. Hayward,
CA
Junior System Administrator
n Primary responsibility for HelpDesk support of 80
Windows users.
n VMware environment with two SANs. Over 80 virtual servers.
n Install & configure of new or used computer
systems of hardware and software.
Attach and configure memory and other peripherals if needed by
users. Administration, deployment, and
maintenance of all network printers.
n Software, hardware, and license inventory
management. Working with PC Hardware,
TCP/IP, Windows 2000/2003/XP, administer & maintain Active Directory,
Microsoft Exchange environment, Anti-virus, VPN, Microsoft Office 2003, and
other PC applications. Evaluate new PC
software and hardware.
n Write technical documents into a database that is
shared throughout the company for user-friendly support.
n Work independently on special projects given by my
superior and work closely with a system administrator when dealing with
network connectivity issues.
08/2005 – 05/2006 Unemployed
04/2005 – 08/2005 eLitigation
Solutions Mountain
View, CA
Network Manager
n Maintaining a Gigabit network by checking error
logs, scanning hard drives for viruses, upgrading hardware when needed and
amount of space on the servers, over five Terabits of data from multiple
servers.
n Creating Disaster and Recovery documentations and
proper Shut Down procedures for servers.
n Creating a virus-free environment using different
virus-scan and firewall products.
n Supporting 35 workstations. Keeping up-to-date with
service/security patches. Solve technical issues with users.
3/2000 – 04/2005
Expeditors
International
IS Help Desk Support
n Help desk support for 240 users, address requests on
problems through phone calls or emails, working closely with supervisors to
help maintain up to date software and equipment upgrades.
n Resolves hardware/software problems on workstations
including network printer connectivity and configuration, daily backups on
five NT servers, troubleshooting network connectivity, patch panels, and
modems. Create and maintain new user
accounts on NT servers.
n Install and configure PC’s with company
applications, including upgrades, working within an MPE enviro0nment.
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*** Professional reference
available upon request.
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