Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Sofia Clendon
·
M.I.S.
Team Coordinator responsible for verifying & editing system data for
accuracy & required elements
·
Reconciled
month end reports prior to management review
·
Responded
to all internal and external clients in a timely manner
·
Provided
feedback to appropriate personnel with continued improvement procedures
·
Assisted
M.I.S. Manager in daily operations with department edits & problem
resolution as needed
·
Generated
ad-hoc reports keeping clients & management abreast of any & all
changes
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Sofia Clendon
309 Ashpoint Street
Columbus, Oh 43001
Home
Phone 614.565.9876
Email
sofiaclend@yahoo.com
I am a dynamic, committed, experienced
professional with more than fifteen years of administrative and projective
management expertise. The strengths I would bring to your organization include
exceptional interpersonal, organizational & positive motivational skills.
My PC knowledge and ability to work independently or in a team environment have
been commended by all.
Skill Proficiencies
- PC proficient in Microsoft Outlook, Word, Excel and Power Point, People Soft, MS Project, Workbench, SQL, Visio, Lotus Notes
- Customer relations expertise internally and externally
- Strong ability to maintain confidentiality at all times
- Excellent written and oral communication skills, strong organizational and management abilities
- Self starter, detail oriented, capable of working with no supervision
- Excellent ability to manage multiple
tasks and effectively tend to details at all times
CAREER
ACCOMMPLISHMENTS:
·
Managed
multiplied successful project for BCD Travel Client Data Solutions
·
Key
in developing in SQL to deliver data that was being sent to a third party
agency saving the company $75,000
·
Assisted in the rollout of
newer version of web based application that included configuration of the
website and application and testing of the application.
·
Assisted in the creation of
access database to capture reporting information for internal website to
display available reports in database.
·
Effectively managed 75 to 100 computer consultants
responsible for Y2K efforts for American Electric Power.
·
Created hard copy repository
and procedures to store all documentation for Y2K project
PROFESSIONAL
EXPIERERNCE:
TEKSystems
July 2011 to present
Business
Analyst – JPMorgan Chase
- Create and
maintain weekly Retail Fixed Assets Management reporting
- Maintain
workstation audit reporting
- Maintain
asset review for budgeting
BCD
Travel December 2008 – January 2011
Supervisor,
CDS Online Systems
- Managed day to day operations
with two subordinates responsible for technical problem solving
- Worked on User Acceptance Testing
for PCI Credit Card Encryption
- Analyzed reporting needs of
clients migrating from older SQL 2000 database to newer SQL2005 database
- Research issues related to
received third party data
- Created, maintained &
reported monthly operations to Executive Team
- Liaisons to key IT departments in
the BCD organization
- DBA Team to support 15 databases
- Product Development Team to
support 9 web servers
- Infrastructure Team to support
over 100 virtual machines
- Liaison to TRX third party
application vendor
Technical
Support Specialist – July 2006 – December 2008
- Support Specialist responsible
for creating and maintaining departmental documentation
- Project Leader responsible for
importing and problem solving data issues related to all special projects
- Created & performed test
applications needed to maintain expanded operations for the company
- Desktop and printer support for
CDS employees in Columbus office
Customer
Support Analyst – March 2004 – July 2006
- Support Desk Analyst responsible
for retrieving all incoming support desk tickets
- Created database needed to
forward problems to appropriate persons or departments
- Responsible for WebMan
application - adding new users and continued
training to internal & external staff
Senior
Adhoc Technician - May 2001 – March 2004
- Senior Adhoc Technician responsible
for creation and maintenance of reports requested by customers
- Responsible for maintaining
Travel/WebMan and Quality Man applications
Team Coordinator - June 2000 to May 2001
·
M.I.S.
Team Coordinator responsible for verifying & editing system data for
accuracy & required elements
·
Reconciled
month end reports prior to management review
·
Responded
to all internal and external clients in a timely manner
·
Provided
feedback to appropriate personnel with continued improvement procedures
·
Assisted
M.I.S. Manager in daily operations with department edits & problem
resolution as needed
·
Generated
ad-hoc reports keeping clients & management abreast of any & all
changes
Maxamation
LLC - August 1997 - September 1999
Project Administrator
- Project Administrator
for the American Electric Power’s (AEP) Year 2000 Project
- Responsibilities
included administrative support to the project
- Created
& maintained weekly & monthly management reports
- Reconciled
& maintained hardcopy invoices and repository information
- Set up new
contractors and maintained subcontractors on AEP’s systems
EDUCATION
Walden University,
Master’s Degree Information System, Degree
anticipated June 2013
Franklin
University, Columbus, Ohio
Bachelor’s Degree Business
Administration & Human Resources - December 1994
Columbus
State Community College, Columbus, Ohio
Associates Degree in Business
Management - March 1993
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