Supervisor Resume Samples in Word Format Free Download -->

Supervisor Resume Samples in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Sofia Clendon

309 Ashpoint Street
Columbus, Oh 43001
Home Phone 614.565.9876
Email sofiaclend@yahoo.com

I am a dynamic, committed, experienced professional with more than fifteen years of administrative and projective management expertise. The strengths I would bring to your organization include exceptional interpersonal, organizational & positive motivational skills. My PC knowledge and ability to work independently or in a team environment have been commended by all.

Skill Proficiencies

  • PC proficient in Microsoft Outlook, Word, Excel and Power Point, People Soft, MS Project, Workbench, SQL, Visio, Lotus Notes
  • Customer relations expertise internally and externally
  • Strong ability to maintain confidentiality at all times
  • Excellent written and oral communication skills, strong organizational and management abilities
  • Self starter, detail oriented, capable of working with no supervision
  • Excellent ability to manage multiple tasks and effectively tend to details at all times

CAREER ACCOMMPLISHMENTS:

·         Managed multiplied  successful  project for BCD Travel Client Data Solutions
·         Key in developing in SQL to deliver data that was being sent to a third party agency saving the company $75,000
·         Assisted in the rollout of newer version of web based application that included configuration of the website and application and testing of the application.
·         Assisted in the creation of access database to capture reporting information for internal website to display available reports in database.
·         Effectively managed 75 to 100 computer consultants responsible for Y2K efforts for American Electric Power.
·         Created hard copy repository and procedures to store all documentation for Y2K project

PROFESSIONAL EXPIERERNCE:
TEKSystems   July 2011 to present
Business Analyst – JPMorgan Chase
  • Create and maintain weekly Retail Fixed Assets Management reporting
  • Maintain workstation audit reporting
  • Maintain asset review for budgeting


BCD Travel    December 2008 – January 2011
Supervisor, CDS Online Systems
  • Managed day to day operations with two subordinates responsible for technical problem solving
  • Worked on User Acceptance Testing for PCI Credit Card Encryption
  • Analyzed reporting needs of clients migrating from older SQL 2000 database to newer  SQL2005 database
  • Research issues related to received third party data
  • Created, maintained & reported monthly operations to Executive Team
  • Liaisons to key IT departments in the BCD organization
    • DBA Team to support 15 databases
    • Product Development Team to support 9 web servers
    • Infrastructure Team to support over 100 virtual machines
  • Liaison to TRX third party application vendor

Technical Support Specialist – July 2006 – December 2008
  • Support Specialist responsible for creating and maintaining departmental documentation
  • Project Leader responsible for importing and problem solving data issues related to all special projects
  • Created & performed test applications needed to maintain expanded operations for the company
  • Desktop and printer support for CDS employees in Columbus office

Customer Support Analyst – March 2004 – July 2006
  • Support Desk Analyst responsible for retrieving all incoming support desk tickets
  • Created database needed to forward problems to appropriate persons or departments
  • Responsible for WebMan application  - adding new users and continued training to internal & external staff

Senior Adhoc Technician - May 2001 – March 2004
  • Senior Adhoc Technician responsible for creation and maintenance of reports requested by customers
  • Responsible for maintaining Travel/WebMan and Quality Man applications

Team Coordinator - June 2000 to May 2001

·         M.I.S. Team Coordinator responsible for verifying & editing system data for accuracy & required elements

·         Reconciled month end reports prior to management review

·         Responded to all internal and external clients in a timely manner

·         Provided feedback to appropriate personnel with continued improvement procedures

·         Assisted M.I.S. Manager in daily operations with department edits & problem resolution as needed

·         Generated ad-hoc reports keeping clients & management abreast of any & all changes


Maxamation LLC - August 1997 - September 1999

Project Administrator
  • Project Administrator for the American Electric Power’s (AEP) Year 2000 Project
  • Responsibilities included administrative support to the project
  • Created & maintained weekly & monthly management reports
  • Reconciled & maintained hardcopy invoices and repository information
  • Set up new contractors and maintained subcontractors on AEP’s systems


EDUCATION

Walden University,
Master’s Degree Information System, Degree anticipated June 2013

Franklin University, Columbus, Ohio
Bachelor’s Degree Business Administration & Human Resources - December 1994

Columbus State Community College, Columbus, Ohio
Associates Degree in Business Management - March 1993



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