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JoyYoukers
309 Bentbrook Ln| Sylacauga, AL 35001 |
C: 256-404-9876 | joy.youkers@yahoo.com
Systems Administrator
Systems Administrator (SYSADMIN) with
extensive experience administering Windows Server 2000/2003/2008 operating
systems. Proficient in an assortment of server roles, including SCCM, SMS,
DHCP, DRA, Active Directory, Microsoft Exchange, Symantec Antivirus, Remedy,
Terminal Services, Blackberry Enterprise, etc. Provide expertise on Windows 7,
Vista, and XP desktop operating systems. Diagnose, troubleshoot, and resolve
hardware, software, or other network and system problems, and replace defective
components when necessary. Knowledge of LAN/WAN network administration. SYSADMIN skills include:
· Windows Server Administration
· Outstanding Customer Service
· Data Security, Backup & Recovery
· Hard Disk RAID Arrays
· Current TOP SECRET SCI
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· Remedy trouble ticketing software
· Patch Management in SCCM
· Active Directory Service
· Blackberry Enterprise Administration
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Experience
United States Air Force, Nellis AFB, NV
Systems Administrator
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5/2010 – Present & 12/2006 – 10/2009
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Manage
server systems in a server farm under a Windows environment. Provide
installations, configuration, troubleshooting, customer assistance, and
redundancy within the systems themselves. Maintain hardware and software,
monitor servers, and continually analyze server behavior to ensure optimal performance
of the system. Ensure operating system security by applying appropriate patches
and releases. Maintain scheduled backups virtually eliminating data loss.
Key projects:
· Configured new Thin Client Server running Terminal Services on a
RAID 10 array increasing storage capacity by 1000% and adding redundancy and
performance.
· Developed continuity book containing in-depth information for 50+
servers in server farm for a central location for crucial information including
computer name, IP, warranty dates, important notes, etc.
· Properly disposed of 300+ hard disks containing both unclassified
and classified data.
· Re-established mapped network drives to 15k users during critical
network outage by rewriting logon script which restored important medical
software.
United States Air Force, Arghandab,
Afghanistan
Systems/Network Administrator
|
2/2011 – 8/2011
|
Setup
and maintained satellite and line of sight (LOS) antennas in remote locations.
Configured Cisco switches and routers using multiple VLAN’s, OSPF, ACL, NAT,
DHCP, static IP, Cisco Call Manager, PoE, etc. Installed and configured Harris
line of sight microwave antennas increasing network bandwidth and speed
throughout the valley. Managed 3 files servers also running network monitoring
software.
Key projects:
· Trained self on, setup, and configured Harris 7800W LOS antennas
connecting remote locations up to 12 miles away with 100Mbps speeds versus the
original 2Mbps over satellite.
· Installed and designed WhatsUp Gold layout with ICMP decreasing the
downtime of critical LOS antennas, switches, and routers by over 50%.
· Successfully setup a secure network over an unsecure network via
TACLANES, switches, and routers.
United States Air Force, Nellis AFB, NV
Security Systems Administrator
|
11/2009 – 5/2010
|
Administered
patch management to over 10k computers with System Center Configuration Manager
(SCCM) and Systems Management Server (SMS). Mentored and trained others in information security in addition to
training for other technical groups. Managed Blue Coat proxy servers
and Retina vulnerability management servers.
Key projects:
· Ensured over 10k computers were up to date on all required patches
improving security base wide.
· Created macros to help mass quarantine over 1k incompliant
computers.
· Developed process to manually push patches with software developed
by fellow administrator when SCCM went down.
Education & Training
Tiger University, Kandahar AB, Afghanistan
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6/2011
|
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Cisco Certified Network Associate (CCNA) (Course
only)
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The Learning Center, Las Vegas, NV
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Comptia Sec+ (Certified)
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USAF Technical School, Keesler AFB, MS
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7/2006
|
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Computer Systems Operator Apprentice
Course
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SYSADMIN Workshops: OSI Reference Model, wired and wireless
standards, securing and troubleshooting networks, Unix, and Window’s Server
2003.
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Sylacauga High School, Sylacauga, AL
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5/2005
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High School Diploma
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Boy Scouts of America, Sylacauga, AL
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1/2005
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Eagle Scout
|
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