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Maya
Donnell
309 Henry St. • Vallejo, California 94001 • 707-642-9876 • mayadonnell@gmail.com
Experienced Senior
System Administrator with experience in planning, developing, and
implementing solutions that facilitate corporate growth. Experienced in creating and conducting oral and written
presentations. Self
-motivated & resourceful with a demonstrated ability to meet deadlines as a
team technical leader and team member. Proven ability to successfully
analyze an organization's critical support requirements, identify deficiencies
& potential opportunities, and develop innovative solutions for increasing
reliability and improving productivity. Offers a broad understanding of
computer hardware and software, including installation, configuration,
management, troubleshooting, and support. Proven
track record of successful implementation of projects and excellent interpersonal
relationships with customers.
÷ Leadership/Motivation/Teamwork
÷ Staff Training and Development
÷ System
Design and Development
÷ Provides Training and Education
|
÷ Company/Operations
Development
÷ Communication/Customer Relations
÷ Business Planning and Analysis
÷ Time Management/Analytical Skills
|
÷ Complex Project
Management
÷ Builds & Maintains Relationships
÷ Quality Assurance and Control
÷ Computer/Technical Proficiencies
|
PROFESSIONAL
EXPERIENCE
SENIOR
SYSTEMS ADMINISTRATOR, Neighborhood Housing Services of America, CA, 2002 to 2010
SYSTEMS
ADMINISTRATOR, Neighborhood Housing Services of America, Oakland, CA, 1996 to
2002
• Installed, configured, upgraded, and
maintained NHSA’s entire network infrastructure as the lead tech
• Maintained detailed network diagram
documentation for all system hardware and software upgrades
• Created, maintained, and monitored
Information Technology budgets and ensured cost control
• Utilized AT&T DNS tools for
configuring ‘A’ records with assigned SSL IP addresses for the company’s domain
while securing and maintaining application web servers through secure SSL via
IIS 5.0 to 6.0
• Managed administration, utilizing
Microsoft Windows Server, along with Active Directory & Exchange
• Implemented Y2K testing with
extensive documentation for recorded results; installed and configured
system-wide patches and updates needed for Y2K compliance once the testing was
completed
• Utilized Google/Postini’s email spam
protection for exchange and security protection for internet usage
• Installed and configured Blackberry
Enterprise Server 4.0 for MS Exchange with BB handheld devices
Key Accomplishments and Contributions as
the Senior Systems Administrator for NHSA:
• Successfully maintained performance for all servers &
workstations at 99.9% proficiency levels
•
Expanded server capacity from two (2) to twenty-seven (27) servers throughout
the tenure
•
Analyzed and implemented hardware/software requirements to all aspects of
projects assigned
•
Worked closely with hardware and software vendors, resulting in substantial
project savings
• Implemented innovative and effective
quality improvements for business processes and reengineered enhancement to
enterprise systems as required by the company’s departments
• Executed all aspects of offsite
disaster recovery options, utilizing sungard disaster recovery sites nationwide
and planned and executed multiple offsite scenarios on an annual basis
• Implemented Globalscape Enhanced File
Transfer Server and Modules to transfer files securely
• Created isolated test lab
environments for extensive hardware/software project analyzing
NETWORK
ADMINISTRATOR, Marine World Africa at United States of
America, Vallejo, CA, 1996
• Installed, configured, and maintained
new hardware and BNC cabling system-wide and worked with UNIX that linked two
amusement park systems together to monitor and compare results
EDUCATION and
TRAINING
DIGITAL ELECTRONICS ENGINEER AND
NETWORK ADMINISTRATION TRAINING
Foundation
College – Pleasant Hill, California – 18 Month Program Completed in 1995
Electronic
Technician Program Certificate of Completion – 1080 Hours, Received Associate
of Applied Science Degree in Electronic Technology, Certified as Novell
Authorized CNE, Certified Network Engineer; Netware 3.12 and 4.1, and
Certification as a Novell Administrator; Network 3.12 and 4.1
ADVANCED BLUEPRINT READING AND
COMMERCIAL FLOOR PLAN LAYOUT
Carpenters
Union 152 – Martinez, California – 6 Month Course Completed
Professional Development Training: Implemented,
Managed, and Maintained a Server 2003 Network – ISInc ÷
Completed Symantec Approved Course Installation and Configuration of Symantec
Antivirus Corporate Edition 10.0 – Symantec ÷
Completed Microsoft Approved Course 1562C – Implemented and Managed Microsoft
Exchange 2000 – ISInc ÷
Completed Microsoft Approved Course 2072 – Administered a Microsoft SQL Server
2000 Database – ISInc ÷
Unicenter 3.0 NSM – Administration and Implementation – Computer Associates ÷
How to be a More Effective Supervisor – Rockhurst College Continuing Education
Center ÷
Managed a World Class IT Department – American Management Association ÷
Windows NT 4.0 Training – New Horizons ÷
Microsoft Approved Course 1026 – Microsoft Exchange Server 5.5 – ISInc
Systems
Administration: Windows Domain
Controllers PDC/BDC, Windows 2003 Active Directory, Exchange
5.5/2000/2003/2007, IIS 6/5, SQL 2005/2000, Google\Postini E-Mail/Web Security,
GOexchange, Symantec Mail/Client Security, Blackberry Enterprise Server (BES)
4.0, Avaya IP Office Manager, Polycom
Vortex Voice Conferencing, Track-IT!, Brightstor ARCserve Backup, HP
StorageWorks SDLT 600, Unicenter 3.0, PageR Enterprise NMS, ACT!/Wired Contact,
GoToMyPc/GoToAssist, HP Proliant DL/ML Series Redundancy, Disk Array Management, Smart UPS, 802.11
a/b/g, AMAG Access Control and Security Management System, E3 Loan Management
System, Interlinq Loan Servicing (ILS), Sage MIP. Assisted consultant for
installation\configuration of Cisco 1721 router, 4506\2950 switch, Cisco Pix firewall and ASA5510 into existing
network. Installed, configured and
maintained Cisco VPN remote clients. Worked with network protocols and services
DNS, DHCP, AD, SMNP, SMTP, SFTP, TCP/IP, HTTP/ HTTPS, OWA.
Operating Systems/Hardware: Microsoft Windows
Server 2008/2003/2000/NT, Windows Vista, XP, 2000, NT, 98, 95, 3.1, DOS, Novell
3.12. Compac 386 system running Novell 3.12 and
an HP LCII running Windows 3.51 Server, Servers HP ML350 G3-G5,HP ML330, and HP
ML370, HP DL380 G4 and HP DL580 G4 Systems
Software: Microsoft Office Professional
2007/2003/XP/2000/97, Microsoft Project 2003/2000, Microsoft Visio 2003,
MapPoint, Visual SourceSafe 6.0,
Symantec Ghost, Adobe Acrobat Professional 8.0/Illustrator 10/Photoshop 7,
Application Xtender/Web Xtender, Symantec Mail Security for Exchange 4.5,
5.0, Symantec Endpoint, Dreamweaver MX,
Crystal Reports 11/8.5, F9 Financial Intelligence, WordPerfect X3/2002,
Microsoft Visual Studio 2005, DataHabitat ETL, MMC Cashbook, Melapi, SMART,
MortgageWare, Interlinq Entre, LoanBase Servicer, ACCPAC, Dragon Naturally
Speaking, R&R Report Writer, FastFund, WinZip, RUSecure, Lotus ccMail 6.1
upgrading to 7.1 and then to 8.0. (1998-2000), Microsoft Exchange
2007/2003/2000/5.5
Excellent
Professional References Available Upon Request
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