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Nathaniel Matchett
286 Hwy 107
Vilonia, AR 72173
(501) 796-4081 home
(501) 908-0009 cell
mistleplex@gmail.com
Summary
of Qualifications:
Over
three years communications and electronics experience maintaining,
troubleshooting, and repairing various electronic equipment in the United
States Navy as an Internal Communications Electrician. Over three years
telecommunications experience with Cisco and Bay Network routers and hubs, both
Ethernet and Token Ring. Installing and maintaining Lucent WaveLAN wireless network
systems. Installing, maintaining various types of telephone and voicemail
systems. More than two years building and maintaining various telephone company
circuits. Over three years call center support, network monitoring, and daily
administrative tasks on a UNIX/Windows based ISP.
Work
Experience:
Support
Technician – The Computer Works, 1180 Collier,
Conway, AR 72032
June
2006 to present
Supervisor:
Scott Lambert 501-339-5324
Duties
Include:
• Phone support for Internet customers
• Email support response for customers
• Managing customer account permissions UNIX and Windows
servers
• Monitoring and managing email activity to ensure stability
• Create, manage and troubleshoot customer connections on
dial-up, DSL, and wireless systems
• Minor computer repair and virus removal
• Assist in maintaining PHP-based company website
• Domain registration and renewal, server-side creation of web
space, Email forwarding and DNS assignment
• Inter-company liaison between AT&T and Windstream ISP
department that handles the ordering and assignment of DSL circuits to the
company.
Central
Office Technician – Verizon Network Operations, 7200
Chestnut Street, Upper Darby, PA 19082
July,
10 2000 to May, 24 2003
Supervisor:
Michael Ewing 757-667-2856
Duties
Included:
• Installing and maintaining connectivity for customers from
Dial tone to OC48 Level rings
• Ordering replacement cards for repair purposes
• Keeping daily records of work flow in and out of office
• Working with other test groups to resolve problems on various
systems in the Central Office.
Technician – TICS Corporation, P.O box 7488, Charlotte, NC 28241
December
1997 to July 9 2000
Supervisor:
Bob Caldwell 800-555-0349
Duties
Included:
• LAN and WAN network structured cabling
• Hardware maintenance technician for both Wachovia and Bank
of America branches and regional operation centers
• Outdoor plant cabling (aerial and underground)
• Installation and maintenance of telephone and voicemail
systems
• Fiber terminations and testing
• Working knowledge of TIA/EIA and NEC standards
• Paging and intercom systems installation and maintenance
• Installation of wireless network devices
Interior
Communications Electrician – United
States Navy
July
1994 to December 1997
Supervisor:
Petty Officer 1st Class Ackers
Duties
Included:
• Performing preventive and corrective maintenance on the
Integrated Launch and Recovery Television Surveillance (ILARTS) system and the
Improved Fresnel Lens Optical Landing System (IFLOLS)
• Held interim secret clearance
Education:
• Associates Degree, Computer Information Systems, Arkansas
State University-Beebe, 2008
• Verizon Systems school on Fujitsu FLM 150 and 600, 2002
• Certified BICSI cable installer, 1999
• Training as Interior Communications Electrician, United
States Navy, 1994
• High school diploma, Vilonia, AR, 1994
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