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ZoeRahman
Tel: (703) 581 9876(C)

E-mail: zoe@hotmail.com

Summary
Over fifteen years of experience as a Quality Assurance Analyst / Software Test Engineer on Client Server or Mainframes environment for Government, Financial, Industrial, Insurance and E-Learning industries.
Highly proficient in Black Box, White Box, Functional, Negative, Regression, Integration, Stress/ Load, Performance, Installation and UAT Testing
Perform testing on multiple operating systems including VMS, UNIX, NT, Mainframe, Client Server and Embedded systems

• Worked as a QC/QA/Test Lead on large scale testing efforts, organized, attention to detail, self-motivation, personable, multi-focused, employer dedication and ability to prioritize along critical path, meet project milestones and deliverable dates. Also excel at testing from a customer mindset.
• Proven negotiation and collaboration skills amongst various levels across the enterprise.
• Proven ability to manage/lead resources effectively.
• Possess excellent interpersonal, written, verbal communication skills and strong analytical, problem solving, decision-making skills coupled with the proven ability to work independently or as a member of a team successfully.
• Ability to carefully manage and follow up on multiple concurrent tasks and requests on tight deadlines.
• Full SDLC experience, involved in requirement analysis, design, development, testing, deployment and support.
• Solid experience in HP Quick Test Pro, Win Runner, Quality Center/ Test Director.
• Expert on analyzing and planning Service Oriented Architecture (SOA) Application and designed and implemented Hybrid Automation Framework using HP QuickTest Pro.
• Experienced in Testing Data Migration and validating Data from Data Warehouse.
• Good working experience in RDBMS like Oracle 11i/10g/9i, SQLServer 2005, 7.0, DB2 and extensively worked on UNIX, Linux, WIN 2000/NT/XP Platforms.
• Experienced in deploying application on WebSphere 5.0/6.0, Weblogic 8.0, and Oracle Application Server.
• Possess High energy and an enthusiastic attitude, desire for continued learning, and a willingness to take on difficult challenges.

Technical Skills

Programming Languages: C#, 

L, CSS, Shell Programming, SQL, PL/SQL

Operating Systems: Windows 98/NT/2000/XP, Windows CE, MS-DOS, UNIX, Linux

Databases:                       DB2, Oracle, MS Access, SQL Server2000.

Applications:                    MS Word, MS Excel, MS PowerPoint, MS FrontPage, MS Visio

                                          MS Outlook, Adobe Photoshop.

Tools:                                 QuickTestProfessional, WinRunner, Load Runner, Quality Center, Test Director, PVCS, Star Team, TOAD, SQL Navigator, SQL Developer, PuTTY.

Web Browsers:                              All the browsers available in the current market.

Professional Experience:

Senior Software Test Engineer

NIST (National Institute of Standard and Technology’s), Gaithersburg, MD

May 2011 – Present

NIST is a non-regulatory federal agency within the Department of Commerce. Presently working for Commerce Business System Division, an application designed for US Department of Commerce and some other agencies.

My Responsibilities:

• Responsible for developing, implementing and maintaining test plans, procedures, guidelines, standards and processes on the project and document test results in a test report
• Handle the tasks of reviewing, analyzing, and interpreting requirements and design specifications
• Perform responsibilities of designing and implementing new features and frameworks within the validation domain
• Identify bugs in new and existing code, determine root causes, and suggest possible bug fixes
• Responsible for designing UAT and UVT Test Scenarios to Support Pre-UAT and Post UAT Testing      

Senior QC Lead

FINRA (Financial Industry Regulatory Authority), Rockville, MD

May 2006 – April 2011

FINRA is the largest non-governmental regulator for all securities firms. FINRA oversees a large number of brokerage firms and the branch offices. FINRA offers a complete Web-Based application developed with .Net (C#) & Portal technology that help firms to create matters and track ongoing status for created matters. In addition this application is an integrated approach in order to manage financial institutions' by providing knowledge of securities laws and regulations, examine best practices for current legal and regulatory requirements.

My Responsibilities:

• Involved in analyzing specifications and requirements from development personnel prior to System Testing.
• Developed test strategy, test cases and test scenarios to cover overall quality assurance testing.
• Developed test cases and test scripts for both manual and automation testing.
• Developed Custom designed Functions/libraries, Shared Object Repository, and script execution schedule and generates html test results as part of automation effort. Setup QTP add-ins to Quality Center (QC) to obtain QC as an automation resources manager.
• Experience in creating detail documentfor Automation framework.
• Developed Test Analysis Report for supervisor.
• Created regression test batch in Quality Center and executed functional and regression testing of FINRA Form Submission Framework using both Internet Explorer 7.0 & 8.0.
• Worked closely with Product Engineers and Business Analyst for existing and new Use Cases validation.
• Validated proper replication in the back end with complex SQL queries using TOAD and SQL Developer.
• Managed manual and automated tests using Quality Center 9.0.
• Used STAR TEAM to create defect queries, log and track the defects, evaluation and validation of tracks.
• Developed and reviewed user docs and release notes.
• Proposed enhancements to the current software.
• Leading End 2 End Integration Testing
• Leading End User technical production Support

Lead Test Engineer

 Plateau Systems Ltd., Arlington, VA

April 2005 – May 2006

PLATEAU Learning Management System (LMS) and Performance Management System (PM) is an enterprise software solution developed with J2EE and Oracle as Database that allows corporations to manage every learning and knowledge activity throughout the organization. It enables companies to align learning objectives with business objectives. Plateau is a leading provider of web-based software for developing, managing and optimizing organizational skills and talent to increase workforce productivity and maximize operating performance.

My Responsibilities:

• Updating and maintaining all existing test cases. Creating test case plans and test cases for new projects.
• Created Database Instance using Oracle (9i & 10g) Database Configuration Assistant on both Windows and UNIX (Solaris 8.0) operating system.
• Deploy WebLogic 8.1.4 & 9.1, Websphere 5.0 & 6.0 and Oracle application servers for new and existing build and support Configuration Management Team.
• Created Database Tablespace and Schema using SQL Plus.
• Import and export data in the database system.
• Installed and configured Internet Explorer and Netscape browsers in Java Plug-in.
• Executed functional and regression testing of Plateau SP3 LMS against WebLogic, Oracle9i AS and Websphere using Internet Explorer 6.0.
• Performed functional and integration test for online content applications for various browser portal and baseline regression testing for WebLogic, Websphere, Oracle application server.
• Work closely with Product Engineers and Business Analyst for existing and new Used Cases validation. Running User Acceptance Test (UAT) for all Off Shore developed applications.

·        Validated proper replication in the back end using SQL Navigator, TOAD and SQL query.

·        Managed manual and automated tests using Quality Center 8.2.

• Create and update automated scripts using both QTP 8.2 and 9.0.
• Used PVCS Tracker for creating queries, log and track the defects, evaluation and validation of tracks.
• Reviewed and approved user docs and release notes. Prepared approval docs for GA release.
• Performed load, stress and performance testing of the module with LoadRunner.
• Proposed enhancements to the current software.

Senior Quality Assurance Analyst

NYSE (New York Stock Exchange) NYC, NY

December 2003 – April 2005                            

NYSE Symbol Reservation System (SRS), Automated Bond System and NYSEnet.com. The Symbol Reservation System is JAVA web application and talking to the Sybase database for requesting an available, delisted, previously reserved symbols. SRS interacts with SIAC, OCC and DTCC. The NYSE manages bond listings using the Automated Bond System (ABS) for the Fixed Income Markets. NYSEnet is a unique real-time capital markets management tool that the NYSE has developed specially for the listed company CEO, CFO and the directors of the investor relations.

My Responsibilities:

·         Worked independently as a Senior Quality Assurance Analyst to prepare test plan and test cases for SRS, ABS and NYSEnet.

·         Followed SDLC (Software Development Life Cycle) process for all projects associated with New York Stock Exchange.

·         Modified existing test cases for Ticker Notices and PRS application. Performed a full integration test for SRS DTCC and OCC data feeds from mainframe.

·         An overall System tested for SRS and ABS applications. Data Integrity testing for Sales Logix and Automated Bond System for new listing and delisted data feeds. Stress and Load tested for LCA data feed connected with SIAC Mainframe.

·         Run SQL queries to generate reports for daily basis listed and de-listed symbols for SRS and NYSEnet database

·         Test Director used for defect trackers to enter defects.

·         Supported User Acceptance Test (UAT) for internal NYSE users and Updated help file for training team.

Senior Software Test Engineer

DRS Power & Control Tec. Inc, Danbury, CT

Jan 2003 – Nov 2003

Worked for DRS Video Display Unit (VDU) for Programmable Logic Microprocessor System 32 bit (PLmS 32). VDU is an embedded application for PLmS 32. It provides operator’s interface into the PLmS 32 system, data from field sensors and status information from the PLmS 32 system. It allows the operator to control the field instruments in each system. To accomplish this, the VDU provides both Process and Diagnostic screens.

My Responsibilities:

·         Designed software test plan and test cases along with Nuclear Quality Assurance team followed IEEE standard.

·         Involved with Functional and Integration level of Manual testing for VDU display Unit.

·         Style Inspected for Net Work Interface Module and integration test for video display unit. Used CVS version control for each Source, Header,

·         Updating LUNIX send box daily bases.

·         Modified existing test cases from Software code listing design documents and Engineering report for new Style Guide.

·         Completed Function Inspection for diagnostic screen. Worked closely with development team and NQA team for entering defects and other issues. Report and discuss programming error in the weekly meeting.

Software QA Analyst & Business Analyst

GE Medical Protective, Fort Wayne, Indiana
Jan, 2002- Dec, 2002

GE Medical Protective is the oldest professional liability carrier and one of the largest malpractice insurers in the United States. It offers innovative and comprehensive insurance programs, personal service and superior financial strength to physicians, dentists, healthcare organizations and other licensed healthcare providers. This project is an online application for Dentists and Physicians malpractice insurance to cover their need.

My Responsibilities:

·         Worked independently as a Quality Assurance Analyst and a Business Analyst to prepare test plan, test cases and test scripts.

·         Designed Functional Requirement 

·         Test Strategy was created for various types of testing such as Functional, Performance, Integration and UAT testing.

·         Documented test plan, test cases and all test results used Mercury Test Director 7.0i.

·         Integration tested for non-application dental pages connected with Broad Vision and AS /400 server.

·         Wrote test script launching WinRunner for various testing such as cross browser testing, link, text, bit mach, broken link and Regression test for dental and medical applications.

·         Entitlement for  third party users were updated from the Weblogic server.

·         Scheduled and supported all UAT activities used of pcAnywhere remote software program for Customer Service Representatives, Office Administrators and Market Managers.

·         PVCS version manger was used for documentation. Maintained Six Sigma processes that helped focus on developing and delivering near perfect products and services.

·         Ran SQL scripts for backend data feed.

·         Worked closely with off shore development team and discussed defects or programming error in the weekly meeting.

Software Test Engineer

Pitney Bowes, Danbury, CT
Jan 2001 – November, 2001

The PB Operating Management System stores transaction data from Direct Connect Mailing Machine. Operating Management System also posts data by Job, Machine and Operator. It also manages all funds for automatic, manual and off-line resets electronic postal meters.

My Responsibilities:

·         Functional tested for Funds Management and Cost Allocation as implemented on the Direct Connect machine. Performance tested for Mail Data System, Paragon and S309 mailing machine application.

·         Load / Stress tested for Meter Management, Data Flow Accuracy and Postage Information for each transaction. Regression tested for Client Mail Management System Software.

·         Worked closely with UAT teams for their internal users to ensure high-level quality performance.

·         Used Novell network environment for moving the mail run data files from the customer’s mainframe or host computer to the Piney Bowes file server.

·         Rational Clearquest 1.1 database was used for entering defect and QCIT database tool for writing Test Plan and Test Cases.

·         Maintained data queue for all fixed and unfixed defects

·         ISO 9002 standard were followed for OMS applications.

Software Test Engineer

Raytheon Systems Company, Sudbury, MA
June 99 – December 2001

Raytheon System Company developed application for Integrated Terminal Weather system and Airport Surveillances Radar system. It is situation display software for client server environment.

My Responsibilities:

·         Wrote test plan and test cases for CSCI-4 software.

·         Tested Integrated Terminal Weather System, Airport Surveillance Radar Software.

·         Performance tested for Situation Display Software and used Qmag test tool for Ribbon Display Software for the Lower Level Wind shear Alert System.

·         Record and played back Situation display applications.

·         Negative tested for network operating system of Air Traffic Control.

Used Novell intranet ware client connection for Situation Display host computer. QMAG test tool was used for Regression testing.

Software Test Engineer

GE Industrial System, Plainville, CT
January 96 – May 99

GE Power Management Control System is the most advanced, easiest-to-use solution available for monitoring and controlling power facility.

My Responsibilities:

·         Designed Test Plan and Test Cases for PMCS ( Power Management Control System)

·         Performed system test for all Human machine Interface (HMI) applications.

·         Subsystem tested for Event Logger and Event Viewer.

·         Integration tested for the PMCS Dynamic Data exchange server and which was a Windows NT application that allowed other Windows NT applications to access data from GE devices and third-party devices.

·         Redundancy tested for Oracle and MS SQL server database, which was the backend database for Event Logger. Installation tested for all the registry settings.

·         Responsible for logging bugs into the bug tracker database and Regression test all fixed bugs. Contributed Test Plan and Test cases with Team members. Attended weekly meeting. Used PVCS version manager for documentation and Six Sigma designs to meet customer need process capability.

Achievement: Received Next Generation Excellence Performance award from FINRA Chief Technology Officer (CTO)

EDUCATION: Completed BS in Computer Science and Business Administration
City University of New York (CUNY)

REFERSENCE: Will be furnished upon request

Status: US Citizen

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