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Teresa Riffle

                            Teresa.riffle@gmail.com  253-343-9876

________________ Certifications:             Registered Communications Distribution Designer (RCDD), S2 Access Control Certified Designer and Programmer ONSSI Certified integrator Commscope Certified infrastructure designer, Ipatch programmer and WLAN specialist. Trapeze certified WLAN design and implementation specialist. Education: Utah Valley State College 2000-2003 Business and Technology Additional Skills: Read, write and speak Spanish Civic Involvement: Chartered organization representative for the Boy Scouts of America (BSA), Pacific Harbors Council

 

Business Experience

I have more than eighteen years of experience in the management, design, and installation of voice, data, video, and audio communications systems. My diverse project experience includes management, consulting, and design, of large communication infrastructure projects and equipment and materials selection recommendations and guidelines.

Past Employers

Staley Inc.

Years            2010 to present

Position         Northwest Region Operations Manager

Responsibilities

Responsible for managing a technology infrastructure and services region. This includes designers, project managers, sales people, estimators, superintendants, foremen, lead technicians and installers. Ultimately responsible for all data communications and low voltage work performed. (Tele/Data, CATV, CCTV, WLAN, DAS, access control, audio and video) Ensure adherence to contract specifications and established policies and procedures for all work in the division. Review and negotiate contracts with clients and sub-contractors. Rely on experience and judgment to plan and accomplish goals. Lead and direct the work of others.

Work was performed locally as well as in diverse geographical locations within the United States. Responsible for setting budgets and tracking cost for both the division and specific projects. Responsible for the work projection, cash flow and profitability of the office.

Special focus on Microsoft Retail and Costco. Assembled the initial playbook for the Staley effort in the Microsoft Retail space. Reviewed the installations that Staley had completed then developed and put in into place cost saving measures that enabled Staley to provide a more competitive solution.

McKinstry Electric

Years            2009 to 2010

Position         Technology Division Operations Manager

Responsibilities

Responsible for managing a technology infrastructure and services division. This includes designers, project managers, sales people, estimators, superintendants, foremen, lead technicians and installers. Ultimately responsible for all data communications and low voltage work performed. (Tele/Data, CATV, CCTV, WLAN, DAS, access control, audio and video) Ensure adherence to contract specifications and established policies and procedures for all work in the division. Review and negotiate contracts with clients and sub-contractors. Rely on experience and judgment to plan and accomplish goals. Lead and direct the work of others.

Work was performed locally as well as in diverse geographical locations within the United States. Managed teams of up to 60 people. Responsible for setting budgets and tracking cost for both the division and specific projects. Responsible for the projection, cash flow and profitability of the division.

Special focus on collaborative design, build, operate and maintain (DBOM) efforts of mechanical, electric, data, plumbing (MEDP) work within the company. Primary task consisted of the financial and operational responsibility for all aspects of the Technology Division.

Sequoyah                       Redmond, Washington

Years                           2000 to 2009

Position:                       Communications Division Manager

Responsibilities

Responsible for managing a technology infrastructure and services division. This includes designers, project managers, sales people, estimators, superintendants, foremen, lead technicians and installers. Ultimately responsible for all data communications and low voltage work performed. (Tele/Data, CATV, CCTV, Low Voltage DC, WLAN, access control, audio and video) Ensure adherence to contract specifications and established policies and procedures for all work in the division. Review and negotiate contracts with clients and sub-contractors. Rely on experience and judgment to plan and accomplish goals. Lead and direct the work of others.

Work was performed locally as well as in diverse geographical locations within the United States. Managed teams of up to 95 people. Responsible for setting budgets and tracking cost for both the division and specific projects. Responsible for the projection, cash flow and profitability of the division.

Sat on the Sequoyah executive management team and participated in developing companywide policies and procedures. Was part of evaluating and selecting company direction and operational focus.

Sparling               Seattle, Washington

Years                           1998 to 2000

Position:                       Project designer/manager

Responsibilities

Responsible for managing the design process for a datacommunication infrastructure for various clients. This includes client programming, schematic design, design development, construction documents and construction administration. Responsible for all data communications and low voltage work design work for my assigned clients. I would pursue work opportunities for the company.

Fugal                   Pleasant Grove, Utah

Years                           1993 to 1998

Position:                       Senior Project Manager

Responsibilities

Responsible for managing the installation for a datacommunication infrastructure. This includes directing subordinate field crews, client coordination, and reporting to the division manager.. Responsible for all data communications and low voltage work at various installation sites. Was “loaned” to USwest for two years to help prepare Park City, Utah for the Olympics.

Skills and abilities

·        Proven leadership to perform on-site management of a diverse group of personalities and skill sets.

·        Excellent interpersonal skills with strong written and oral skills

·        Self starter and a strong team player.

·        Ability to travel as needed

·        Proven ability to make decisions and close out service related issues.

·        Develop improvements in or design new work methods and procedures.

·        Assign and review the work of subordinates. Train and work effectively with subordinates from a variety of backgrounds and with different levels/areas of training.

·        Analyze organizational and operational problems and develop timely and economical solutions.

·        Set budgets, project cash flow and profitability projections.

·        Very technically competent in all levels of communication transport systems.

·        Have worked with Government, Healthcare, Multi use residential, Financial, Wireless service providers, data centers, industrial, educational, corporate, and law enforcement clients.

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