Senior Business Analyst Resume Format For Job Interview in Word Free Download -->

Senior Business Analyst Resume Format For Job Interview in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Joy Moarefi
309 E. Archer Pl.
Denver, CO 80001
Cell: 720-530-9876
Home: 303-731-1230
Email: Joy.moarefi@gmail.com

Summary of Qualifications

Senior Business Analyst with 10+ years experience in insurance and financial products software development.  Product Owner management including project and product planning and working with offshore and nearshore teams to ensure their understanding of the business as well as the requirements.

Highly skilled at writing requirements, wireframing, training technical staff on the business of insurance and its financial model and collaborating with the client to ensure a quality software product.

Professional Experience

StoneRiver
Product Owner/Sr. Business Analyst                                                       June 2001 – present

Worked on the Product Management team responsible for replatforming and combining multiple insurance applications into one project.  Responsible for managing a client support project in addition to Project Ignition work.  Duties included:
- Effectively gathered, documented and wireframed requirements.   
- Trained technical and non-technical staff on business flow, financial calculations for policy rating, claims reserving and Canadian Workers’ Compensation Annuities as well as database tables.
- Scheduled requirements and development work for upcoming sprints. 
- Worked closely with offshore and nearshore teams using Agile methodology.  Work included clarifying issues, approving test scenarios, and testing  the end product.
            -Mentor new analysts on the processes and procedures of the company.
-Work with third party vendors and regulatory agencies to coordinate interfaces to their applications for use the software product.
-Responsible for reviewing project analyst requirements to ensure cost effective and regulatory compliance of requirements.
-Utilize SQL to review and query tables to verify data and confirm configuration.
-Partner with the Business Intelligence team as a SME to provide criteria needed for regulatory and management reporting.  In addition, work closely with the team in the development of the reports including GUI advice and end user testing of the reports.
-Perform testing of environments to confirm requirements implemented as designed and requirements met our clients need.

State Farm Insurance
Agency Field Specialist                                                               January 1998 – August 2000

Member of the Agency Field office responsible for working with Agents and their staff to ensure effective Agency processes and compliance of Agency regulations.  Responsibilities included:
            -Established and routinely audited agency accounting systems.
-Designed and administered training curriculum to agents and staff.  Curriculum included: technical training, business management training, sales and marketing training and all aspects of agency staffing.  Training resulted in better performance, greater staff retention and better product understanding.
Agency Field Specialist                                                               continued
-Oversaw Series 6 Compliance documentation.  Series 6 licensed as well and Property and Casualty and Life and Health Insurance Producer licensed.

State Farm Insurance
Senior Claim Representative                                                       May 1996 – January 1998

Insurance Claim Representative assigned to evaluate and settle Automobile and Fire Claims  Responsibilities included:
            -Evaluation and investigation of automobile and homeowner claims.
            -Negotiated settlements with insureds, claimaints and repair vendors.
            -Educated clerical staff on the handling of claims.
            -Mentored many clerical staff member as they pursued career level positions.
            -Successful arbiter in arbitration board with a 93% success rate.
            -Researched automobile and products liability laws.

Skills

Skill and technical experience includes:
            -Ability and experience in working with Offshore and Nearshore teams.
            -Microsoft Office Suite including  Microsoft Access and Microsoft PowerPoint.
-Knowledge of in-house applications which included multiple billing, insurance claims and insurance policy systems.
-Excellent oral and written communication skills.
-Experience using both Agile and Waterfall software development methodologies.
-Rally project management software.
-IBM Rational Tools including: Clear Case, Clear Quest, Clear Case Remote Client, Requisite Pro, Requisite Web, Rational Robot.
-Excellent research skills including legal research.
-Ability to lead and mentor people.
-Aqua Data Studio.
-PL/SQL developer.
-StarTeam revision control software.


Education

Information Technology Institute                                             Denver, Colorado
Post-Graduate Certificate in Applied Information Technology (AIT)
                                                             
Colorado Christian University                                                  Denver, Colorado
Bachelor of Arts degree in Organizational Management

University of Northern Colorado                                                          Greeley, Colorado
Paralegal Certificate











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