Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Software Engineer
University of Phoenix
Prairie View
A&M University
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Lilla Tolliver
309
Lake Ebenezer Trail, Marietta , GA
30001
Phone: (404)964-9876(c), (678)401-1230(h), E-mail: lillatolliver@yahoo.com
PERFORMANCE:
o Manages
and coordinates the demand pipeline for all Wireless Technology requests and
leads the demand management process with all business and technology partners
o Served
as Business liaison for Cox Wireless Technology(IT) which includes consulting
with internal customers and external vendors to capture agreed-upon business
objectives and processes
o Over
5 years as a team Lead managing multiple full-time and contract employees for
telecom billing operator
o Provided
leadership for the process development, tool development, and best practices
for forecasting Business demand for Wireless Technology
o Key
participant in the RFP process for Cox Wireless vendor selections
o Provided
leadership and guidance to cross-functional teams during all phases of Software
Development Lifecycle planning, development, launch, and operational support
o Proactively
managed multiple vendor relationships including deliverables and scheduling
issues concurrently
o Supported
and functioned as a mediation Subject Matter Expert(SME) for Cox IT wireless
development initiatives, including extended interpretation of functional
specifications, creation of technical specifications, project construction, and
system testing
o Interviewed
and qualified development resources, contract and permanent
o Communicated
project needs, goals, and milestones with appropriate IT Department Managers,
Department Directors, Senior Management and Team members
o Led
IT research initiatives moving from the business concept stage through
initiative direction, project definition, project execution, and project
evaluation, up to and including operational support phase
o Utilized
analytical skills to assist in determining user and system level performance
improvements
o Six
Sigma Green Belt Certified
EXPERIENCE:
Cox Communications
• Alpharetta , Georgia
Senior Business Analyst(Demand Management)
• Development of Level of Effort (LOE) and Rough
Order of Magnitude (ROM) estimates for
Business
and Wireless Technology initiatives
•
Conducts business requirements reviews
and formulates logical statements of business
requirements
• Predict and regulate Business demand and
identify Patterns of Business Activity (PBA),
Analyze marketplace, industry,
company, technology trends, best practices, and vendor
products and services
•
Uses system process analysis tools and
methods to analyze and document business processes
and metrics
•
Identified improvement opportunities to
streamline and automate Demand Management
processes and functions
Cox Communications
• Alpharetta , Georgia
Senior Business Analyst – Cox Wireless
Billing
• Developed functional designs and identified benefits and risks of
alternate designs for Cox Wireless
Billing Architecture.
• Functioned as a Business Process Specialist in
the creation of use cases and process
flow diagrams to identify
requirements and close design gaps. Initiated defect resolution
and adhered to proper production
change management processes.
• Consulted
internal customers, external vendors and cross-functional team members to
capture, document and execute agreed-upon
business objectives and requirements.
• Facilitated the communication between multiple external vendors and Cox
IT from
initial requirements to final implementation
related to Cox Wireless project.
• Performed complex
functional application, regression and performance tests to assure that
billing
processes met design specifications Created software test plans
and
provided support for software testing for Quality Assurance and UAT
test teams.
Intec Telecom Systems
• Atlanta , Georgia
Lead Test Engineer(Quality Assurance)
•
Lead Test Engineer for the
Inter-mediatE and Inter-activatE products. Developed regression test plans and
testing scenarios. Ensured testing efforts mapped to
business requirements. Performed complex
functional application, regression and performance testing to ensure product
intergrity.
Tellabs
Operations • Bolingbrook , IL
Software
Test Engineer
•
Developed
system test plans, executed system and regression testing, software upgrades
and system maintenance.
Northrop Grumman •
Rolling
Meadows , IL
Software Engineer
• Performed
software engineering tasks and analysis which included software design and
implementation for a real-time embedded system. Responsible for software design
and
testing documentation. Secret Clearance
obtained.
TECHNICAL
SKILLS:
•
Mastery of Microsoft Office programs (Word,
Excel, Visio, PowerPoint, Access, MS Project)
• Ability
to work with several operating systems including Windows, Mac OSX, Linux (UNIX)
• Professionally
trained as a Business Analyst and Project Manager
EDUCATION:
•
Masters
in Business Administration – (GPA 3.9/4.0)
•
Bachelor
of Science in Electrical Engineering
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