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Kayla Schubert

309 Fish Eagle Drive E

Jacksonville, FL64001

kayla@kaswoot.com

(904) 874-9876

           

Accomplished programmanager and analyst with demonstrated success in every phase of the project lifecycle…ability toanalyze business problems and conceptualize projects and programsthat improve an organization’s operational and financial performance…believe in driving to a data-driven, fact-based culture using studies, evaluations, assessments and analysis of relevant information…superior oral and written communication skills with colleagues at all levels of an organization.

Professional Experience

Independent Consultant                                                                                  2010

Project Manager, Acosta Sales and Marketing

·          Develop multi-year planning and budgeting for major analytical website project

·          Manage activities related to the deployment of point releases of analytical applications

·          Work with all project stakeholders on setting performance expectations for analytical applications

Program Manager, Stein Mart                                                                               

·          Assess organization's program readiness by interviewing senior and departmental managers

·          Create and communicate program strategy to executives

·          Initiate procedures and measures to bring team activity in line with strategy and measure progress

·          Analyze data sources from multiple internal systems to understand the impact of the systems and the current business processes

Hewlett-Packard                                                                                              2007- 2009

Operations Manager, Information Management Practice

·          Drive the consulting practice to achieve major business objectives of the organization by bridging the gap between the functional groups within HP and the consulting staff

·          Solve common and complex business issues within established guidelines and recommend appropriate alternatives

·          Develop methods, techniques, and criteria for achieving objectives provided by HP management

·          Collaborate with functional teams on cross-functional business process issue resolution (Finance, HR, Marketing, Sales)

·          Oversee roll-out of new systems and tools intended for field use; ensure compliance

·          Initiate or lead business process improvement initiatives to improve results and predictability, and to drive cost out of the business

Knightsbridge Solutions, LLC                                                                          2001-2007

Principal Consultant

                                                                                               

Consultant for analytical initiatives, a listing of the clients and projects follows.

Program Manager, Blue Cross Blue Shield Association

·          Manage a program, consisting of 9 projects, to deliver a national member-centric near-real time information portal

·          Work daily with OPM on budgets, billing, and contracts related to the 5 year, $50 million initiative

·          Communicate to the executive staff on the progress and financial status of the individual projects based on SLA’s established at the beginning of the program

·          Work with the project sponsor to generate enterprise-wide interest and support for the program

·          Work with the project managers to recommend future initiatives to the project sponsor and guide the initiatives through the approval process with executive client staff

·          Manage the Program Office and assist the client in creating their own program office

Business Strategy Analyst, Wachovia Securities            

·          Gather information about the current analytical environment and synthesize that information along with business user requirements into a long term strategy for analytics within the organization

·          Recommendations related to architecture, staffing, technology, prioritization, governance, and business process were included

Lead Business Analyst, Blue Cross Blue Shield

·          Requirements gathering and architecture of a member-centric near-real time information portal

·          Facilitate JAD sessions with internal BCBSA employees, and present the design to 10 BCBS plans for validation

·          Manage for the project team activities and mentor junior staff

Business/Data Analyst Team Lead, Blue Cross and Blue Shield of Kansas City      

·          Mentor the business and data analysts in a new division, which was chartered with building an enterprise data warehouse to replace existing warehouse and reporting structures

·          Lead the tool selection process for healthcare analytics products and services, including requirements gathering, the RFP process, managing vendor relationships, implementation planning, and documenting the final recommendations of the selection committee

·          Lead the implementation team on IHCIS Impact Analysis and Impact Pro tools to measure clinical and financial performance, predict future medical costs and outcomes, and identify members for targeted intervention programs to improve quality of life for members

Lead Business Analyst, Great American Financial           

·          Documentthe existing enterprise-wide transaction and reporting systems and the data flow patterns

·          Workwith executive management, actuarial, finance, marketing, operations,  information technology, and security across the Retirement, Life, and Single Premium product groups

·          Synthesize the information gathered during this process into recommendations for building an enterprise-wide information delivery strategy, grouped into short phase releases with immediate business value

Business Analyst, The Coca-Cola Company      

·          Document the existing and future logical and physical data access and data population patterns

·          Analyze the existing flow of data from sources to current warehouse environment

·          Design the future best practices state pertaining to analytical applications, design presented via a Lotus Notes database-driven website

·          Work with the development staff to review design documents and create an end-user specific explanation and a management presentation of the complex design information in business terms

Business/Data Analyst, CSX   

·          Gathered requirements for a customer touch-point reporting system

·          Worked with the information technology staff, six sigma staff, and the marketing staff to analyze the existing reports and document the requirements for the web-based reporting system

·          Worked with the development staff in support of their development efforts in both a project management capacity and in a file services capacity

Business/Data Analyst, Mylan Laboratories

·          Analyze the existing inventory reporting systems and designing a new system that delivered the same functionality with a new analytics tool

·          Work with information technology and the marketing to analyze the existing reports and design a data model that would support the reporting requirements using a newly selected analytics tool

·          Work with analytics tool vendors, coordinating demonstrations with each vendor and the client

·          Meet with the client’s information technology and marketing staff to collect and document the requirements for the tool and made a recommendation based on those requirements, which was approved by the client

·          Work with the legal department and the vendor to facilitate the contract approval process

Business/Data Analyst, Data Modeler,M&M Mars, Inc./Information Services International

·          Analyze the functionality and data quality of two existing demand planning systems and designing a new system that delivered functionality while combining the data from different functional areas

·          Coordinate significant  main source system changes with the design and implementation of the new Demand Planning Data Mart

·          Act as subject matter expert on the requirements and as a liaison between the development team and the business users

·          Support the data mart development effort through user acceptance testing and data quality validation

Business/Data Analyst, Business Process Modeler, Allstate Financial

·          Develop the business requirements/statement of work for the project, including use cases and release strategy for a project that combined data from various policy administration systems and provided a feed for the Valuation department to manage $1.3 billion in reserves

·          Establish the core and requisite infrastructure (development methodology, standards, metadata tools, deliverables, etc.) for the project

·          Write pseudo-SQL code for the developer, supported the development through source system analysis, and acted as a SME on the valuation system

·          Support the warehouse development effort through testing and data quality validation.

·          Resolve data quality issues in the warehouse by analyzing the data in the source systems and working with the developers to correct issues when necessary

·          Work with internal auditing to document the existing balance and controls process, in order to prove that the current process met new statutory requirements for data security controls

Independent Consultant                                                                                  2000-2001

Technical Lead/Data Architect/Data Modeler, Schneider Logistics

·          Produce staging, enterprise data warehouse, and star schema data mart models

·          Analyze driver applicant behavior through the recruiting and hiring process for the purpose of identifying ways to reduce attrition

·          Design all data models, facilitated technical implementation, documented metadata and project issues relating to the OLTP systems, and communicated data warehouse concepts to the technical team

Business/Data Analyst, Data Modeler, Gateway 2000                                                                                     

·          Document the project functional requirements and communicated these to the business sponsors

·          Explain impact of the campaign management project to their business processes

·          Design short-term solutions using existing data and tools to resolve reporting issues that needed immediate attention

·          Model several star schema structures to provide answers to pressing business questions, worked with the development staff to load and test these structures, and designed, developed, and deployed the front-end tool functionality to the business community

Data Architect, BellSouth.net, Inc.                                                                   1995-2000

                                   

Responsible for various facets of analytic projects including: 

·          Business case design

·          Data modeling

·          Functional requirements

·          Source data analysis

·          Consultant, contractor, and vendor coordination

·          Tool evaluation

·          Front-end tool design

·          Development, implementation and maintenance

·          End-to-end data flow testing

·          User training and support

·          Presentation coordination

Education

University of Phoenix, M.B.A.

Georgia State University, B.B.A., Decision Sciences

Training

Project Management; An Intensive Program - Project Management Institute

Fundamentals of Project Management - Project Management Institute

Coaching Skills - BellSouth

Facilitation Skills – Bellsouth

Risk Adjustment and Predictive Modeling Applications - Society of Actuaries

Kalido 8 Dynamic Information Warehouse – Kalido

Ab Initio Development and Architecture – Ab Initio

Python Programming

Data Warehouse and Data Mart Data Modeling - The Data Warehousing Institute

CognosReportNet 1.1, Authoring and Modeling Fast Track - Cognos

Salesforce.com Use and Administration - Salesforce.com

CRM Certification

Business Objects Designer - Business Objects

MicroStrategy 8 Report Developer Track - MicroStrategy

MicroStrategy 7 Advanced Reporting - MicroStrategy

MicroStrategy Customizing DSS Web API - MicroStrategy

MicroStrategy Advanced DSS Business Solutions - MicroStrategy

MicroStrategy Advanced DSS Functionality and Architecture - MicroStrategy

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