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Program Manager Resume Samples in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Teresa Allen
P.O. Box 309Allen, Texas 75001 
214-729-9876 (cell) teresa_allen@yahoo.com

SUMMARY

Dynamic senior IT project/program manager with expertise in e-commerce, change management, merger and acquisition integrations, supply chain management, business/operational analysis, vendor relations, enterprise architecture, automated load testing and strategic planning.  Gathers, analyzes, and leverages requirements for vital initiatives, capturing substantive cost savings by reducing cycle time, and improving the efficiency of internal processes.  Delivers timely results while prioritizing quality, serving as an integral resource for profitability and industry leading status.

A logical leader with a solid track record of implementing solutions to increase productivity and protect market share.  Builds and guides high-performing, cross-functional teams to execute goals and exceed benchmarks.  Demonstrates excellent communication and problem solving skills by interfacing with multiple levels of an organization as well as external companies to resolve challenges.  Consistently enhances a broad variety of key performance metrics.  A conscientious planner with a strong sense of integrity and a commitment to excellence.

EXPERIENCE

BRINKS, INC., Coppell, Texas                                                                                                               2011-Present
Privately Held, $3.1B Secure logistics and supply chain management company

Senior Project Manager
Successfully managed on time and within budget a dimensional data warehouse and Oracle eBusiness Suite. 
§ Currently managing the enterprise implementation of Oracle eBusiness Suite.
§ Successfully managed the design, development and implementation of a dimensional data warehouse.
§ Assisted with the definition and implementation of a PMO and a web-based PPM solution.

BROADLANE / MEDASSETS, Dallas, Texas                                                                                              2009-2011
Privately Held, $10B contract volume cost and supply chain management company for the Health Care Industry

Manager, Project Manager
Successfully managed on time and within budget e-commerce projects that ranged from full waterfall SDLC to Agile/Lean quick turnaround
§ Instrumental in stabilizing and optimizing an e-commerce web-based workforce management solution and repairing relationship with internal business customer.
§ Successfully managed the development and implementation of a $3M capital project portfolio and maintenance releases for this e-commerce application with a heavy emphasis on automated load testing and QA.
§ Successfully managed the integration of an e-commerce workforce scheduling system that was part of an acquisition.
§ Facilitated knowledge transition as part of the sale of Broadlane to MedAssets in November 2010.
§ Assisted with the definition and implementation of a lean/agile PMO, a web-based PPM solution, and an ITIL service structure.

ALLIANCE DATA – Utility Services Division, Dallas, Texas                                                                   2007-2008
$1B transaction, credit and marketing services company, the largest Utility business process outsourcer in North America

Senior Project/Program Manager
Successfully managed on time and within budget e-commerce projects/programs for multiple clients in the Utility Division that ranged from full waterfall SDLC to Agile/Lean quick turnaround
§ Managed a successful implementation of a new beta CIS application into production.
§ Managed a successful upgrade to an existing CIS production application.
§ Instrumental in saving a client account that was a major portion of the division’s revenue.
§ Successfully managed the pricing project program for our largest client and facilitated maintaining the client account during the sale of the division and through litigation.
§ Helped define and facilitate the implementation of a formal PMO and a web-based PPM solution.


TEXAS INSTRUMENTS INC., Dallas, Texas                                                                                               1995-2007
A global Fortune 200 company and the number 3 manufacturer of semiconductors

Project Manager                                                                                                                                                      
Successfully managed global enterprise wide software implementations in support of new product development and supply chain processes for the semiconductor portion of the company.  This included integrations from mergers and acquisitions and change management in support of these.
§  Enterprise Web-Based Portfolio Management Architecture and Solution:   Analysis and implementation of enterprise project/portfolio third party vendor application.  Served as advisor on PMO process for each engineering business as solution was implemented.  Influenced role/group based security model related to patent disclosure filed.  Improved project execution for businesses.  Captured $600,000 savings within first year and secured annual return on investment of $3,120,000 for the Wireless business unit.
§  Product Data Management/Product Lifecycle Management:  Recommended architecture and solution for product data management/product lifecycle management arena of supply chain management team.   Assembled cross-functional core team to complete data map of existing systems, product data lifecycle map, vendor request for information, and vendor scorecard. 
§  Web-based Document Management:  Collaborated on internal development of web-based document management tool with electronic signoff process.  Added ability to subscribe to email notifications and meet demand for web-based customizable document management solution, sharing working specifications and new product development documentation.  Reduced release to market cycle time by two weeks to increase revenue by $33,000,000 per year.
§  Special Work Request System: Internally developed web based solution to manage special work request process for engineering specifications to build engineering samples prior to production.  Managed multiple enhancement releases for offshore developers.
§  Customer Specification Evaluation System:  Buy versus build analysis for a web based solution to support the customer specification process.  This had a 5 million dollar financial impact on business.
§  Engineering Data Management:  Internally developed web-based application to manage new device set-up and change requests for engineering specifications maintained in legacy mainframe application.  Solution automated the legacy mainframe transactions for new device set-ups for manufacturing.  Realized $3,000,000 in savings.
§  Document Management Solution :  Rewrite and upgrade to an internally developed web-based document management solution that facilitated global collaboration for new product design teams. 
§  Data Entry Efficiency:  Mapped redundant data entry issue for product engineering and recommended creating user-friendly interface to single data repository for product related engineering data input, updating, and output.

Project Lead/Business Analyst/Notes Developer                                                                                                
Served on cross-functional teams with representatives from various business units and information technology to research and recommend solid architecture for web-based solutions.  Analyzed and tested current functionality of third party applications and suggested enhancements to ensure it met business needs, as well as developed internal solutions when needed.  Managed, analyzed and developed turn key Notes/Domino solutions to support the new product development process.

PROFESSIONAL RECOGNITION

  • ITIL v3 Certification
  • PMI PMP Certification
  • Recognized as a Subject Matter Expert/Mentor for Project Portfolio Management, the New Product Development Process, Document Management, and Product Data Management.
  • Publication: “Managing Change: The Constant with IT Deployments - Part II” for the PMI New Product Development SIG Newsletter March 2006, Volume 11, Issue 1.
  • Publication: “Managing Change: The Constant with IT Deployments - Part I” for the PMI New Product Development SIG Newsletter December 2005, Volume 10, Issue 4.
  • Presentation: “Managing Change: The Constant with IT Deployments” for the PMI New Product Development SIG monthly meeting September 2005.
  • Presentation: “Real-World Deployments of IT Solutions” for PMI New Product Development Symposium held October 2003.
  • Filed patent disclosure titled “Hierarchical User Profile Management Definition.”

TECHNOLOGIES

Java, .NET, Oracle, J2EE, WebLogic, XML, HTML, PERL, SQL Server, SQL, Hibernate, OO Analysis & Design, SAP, UNIX, Windows, Mac, Citrix, Digital Imaging, Notes/Domino, Visual Basic



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