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309
East 5702 South, Murray, Utah 84001
Cell:
801-674-9876 : elin@hotmail.com
Executive
Summary
Accomplished
Manager with 17 years of experience.
Responsible,
professional with strong leadership and relationship-building skills. Adaptable
to many working environments, passionate, committed and hard working.
Core
Qualifications
• Staff Training and Development
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Sales Management and
Development
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Staff Scheduling of 300+
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• Guest Relations and Costumer Service
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•
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Performance Evaluations
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Problem Resolution
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• Policy and Program Development
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Interdepartmental Relations
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• Staff Motivation and Recognition
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• Program Planning and Coordination
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Professional
Experience
Program
Manager- Snowbird Mountain School
January
1997 to Current
Snowbird
Corp –
Sandy, Utah
Managed
a staff of 300; motivated, monitored and inspired
Developed
and initiated new staff policies and procedures
Directed
strategic initiatives to achieve sales goals.
Increased
profits by developing, initiating, and managing new staff programs
Developed
and implemented staff training program
Increased
satisfaction on staff and customer feedback survey reports
Hired
and trained employees
Instructor
of the year: 2000-2001
Promoted
to Program Manager in 3rd year
Project
Manager / Owner
May
2007 to Current
Constructive
Living –
Salt Lake City, Utah
Responsible
for all aspects of construction management:
Estimating,
sales, marketing, client relations, purchasing, scheduling, change orders, pay
applications, proposals, site inspections and installation.
Sales
Manager / Event Coordinator
June
1994 to November 1997
Pedersens
Ski and Sport –
Salt Lake City, Utah
Responsible
for hiring and training an exclusive sales team of 7
Coordinated and
implemented massive sales events across the west coast
Increased
profits by developing, initiating sales goals and managing staff
Achieved
Top Salesperson first year
Promoted to Store Manager;
overseeing four stores
Paralegal
2001
to 2006
Allen
Smith Attorney–
Salt Lake City, Utah
Organized
and researched case documents and information
Office
administrative duties
Acted
as constable
Managed
communications between alternate law firms
Education
Bountiful
High 1994
Bountiful,
Utah
Diploma
AASI
Certification 2001
Level
1,2,3
American
Association of Snowboard Instruction
AASI s a extensive training course
that includes human development, kinesthetic teaching, learning pathways and
costumer service.
I have achieved the highest level
of Certification, Level 3
Management
Training
Management
Tools
Over the past 17 years
I have participated in and led several courses, seminars and trainings in sales,
customer service and management.
I continually seek out
opportunities to improve my abilities as a manager.
Affiliations
(AASI) American
Association of Snowboard instruction: 1997-Current
Manager of AASI
Intermountain Division: 2005-2006
Instructor of the Year:
2000-2001
Fundamental Freestyle
Accreditation
Educational Division Squad member
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