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SUMMARY:
·
PMI PMP certified Agile Project Manager with over 18+ years of successful project
implementations where the engagement experience includes Program/Project Management, Human
Capital Management, Business Analysis, PM methodology/process development,
PMO, formal PM training, project review, contingency planning and application
development/software engineering.
·
11 years of experience in HCM Technologies- OM, PA, Benefits, Payroll and Time Recording (Absence / leave Tracking), and 7
years as a SAP HR Lead
·
18 years experience with all phases of Core Business
Analysis SDLC methods from legacy
waterfall to state of the art object oriented methods.
·
Proven ability to work
successfully in a multinational environment with employees at company locations
in North America, Latin America, Europe and Asia.
·
Demonstrated
accomplishments with strategic planning, organizational development, and change
management.
·
Strong experience in traditional Project/PMO
Analysis Functions: preparing, presenting, and documenting: Project Schedules, Requirements Analysis, Risk Analysis, Business Plans, Business
Requirements, Technical
Requirements, Functional Specs, Test Plans, and Gap Analyses. Strong
experience in leading projects utilizing SDLC, Object Oriented Analysis and
Design Methods.
·
Six Sigma certified Black
Belt, IBM Certified Ascendant Consultant, SAP ASAP Methodology
·
12 Years experience
managing multiple successful large-scale SAP implementations. In-depth
knowledge and experience implementing and testing HR, BW, SRM, HCM, Real
Estate, PLM, CRM, GTM, GTS 7.0, Foreign Trade, Material Master, SD, Master
Data, Customer Service, Order to Install, and Business Objects modules. 7 years
experience teaching ERP technologies as an Adjunct Professor at a major
Engineering College. SAP Certified Professional
·
6+ years experience
testing (manual and automated) SAP applications. 5+ years experience developing
automated tests. 5+ years experience with SAP Solution Manager, TAO & TDMS.
5+ years of experience with QuickTest Pro 9.0 and HP Quality Center 9.2
SKILLS:
O/S: Windows (all
versions), LINUX, UNIX, DOS, MVS
Languages: JQuery, C, C++,
C#, Java, Visual Basic, MS .NET, JavaScript
Databases: Oracle, SQL
Server, Informatica, Teradata, DB2
Tools: Business
Requirements Documentation, Functional Specification, Test Plans; UML Use Case,
Sequence, Activity, State, Collaboration, Component, Class Diagrams
Software: SAP, PeopleSoft,
Siebel, Cognos, MS Office, MS Project, MS Visio, HP Quick Test Pro, LoadRunner,
Erwin, PowerDesigner, Embarcadero, Toad, Toad Data Modeler, Rational Rose,
RequisitePro, Paradigm Plus, Enterprise Architect, XMLSpy,
Methodologies: Full SDLCs,
Unified Process (RUP), UML, Agile, RAD, JAD, PMI, Waterfall
EXPERIENCE:
Johnson
& Johnson Feb 2009 - Present
Program
Manager (Consultant)
Description:
Program Manager responsible for a
portfolio of over 25 projects aimed at the re-establishment and consolidation
of over 20 SAP HR instances globally.
Environment: PMI Methodologies, SAP ASAP, Agile Development, SDLC, Microsoft
.NET, Informatica, Business Objects, Crystal Reports, HP Quality Center,
LoadRunner, Oracle 11, Linux, Unix, MS Project, MS Office
Responsibilities: SAP HCM Insourcing- Program Manager responsible for a portfolio of projects with the goal to
re-establish and consolidate 20+ previously outsourced global SAP HR instances
globally. Managed multiple resource
teams, vendors, and partners in US, Africa/EU, and AsiaPAC. Responsibilities
included:
Payroll
·
Integration of SAP Payroll with SAP FI , SAP Benefits and BSI
·
Integration of SAP HR systems with Non-SAP
Systems
·
Data Conversion and Data migration for HR / Payroll System mergers with SAP HR / Payroll System with standard data templates.
·
Developed on global templates and country specific templates
for EU, LatAM, US and AsiaPac for Payroll
·
Support for all payroll arenas including W2 generation for over 48 states
(processing claims, yearend adjustments, W2 printing, SSA filing, MMREF File
formats) Bimonthly Payroll processing, Quarterly tax reports, maintaining wage
types, rules, schemas, integration to FI/CO, garnishments, Off-cycle
processing, SAP Scripts for
check and advice printing, process models for off cycle processing, maintaining
tax company, 401k Loans, interface and audits
OM
·
Revamped existing Org Structure and moved Employees
from multiple company codes to the one company code. Defined the New Company
structure and mapped the cost centers to the org units.
·
Maintained the number ranges for the positions,
jobs, org units.
·
Configuration of evaluation paths for improved
reporting.
Time Recording
·
Configuration of Absence (Leave) Catalog for
different employee populations
·
Set up Absence Quotas / entitlement and linked the
absences that reduces the corresponding quotas
·
Set up deduction and counting rules
·
Helped design custom ABAP codes for generating
quota accrual.
·
Design of interfaces with Third Party Time
Recording systems (Clarity, LMS, Kronos) to support Leave Management in SAP (updating action/ reasons
/employment status / leaves)
Recruitment
·
Definition and configuration of Recruitment
procedures, work force requirement and advertising
·
Design of applicant structure, actions.
·
Administration of selection procedures, designing
of various letters produced in SAP.
·
Design of integration and data transfer from
Recruitment to PA
·
Design of procedures for hiring the applicant
Program Responsibilities
·
Acted as Program Lead on Committee to evaluate and approve Projects,
determination of Project Goals, Scope,
Budgeting and funding limitations, Resource Requirements, and initial review of
Risk Mitigation Strategies.
·
Responsible as Program Manager to ensure adherence
to Project Scope, Technical
Requirements, Deliverables, and Milestones. Responsible for proper
management of client expectations.
·
Responsible as Program Manager for: the review and approval of Project Status
Reports, preparation of Program Status reports, facilitator of Monthly
Management Portfolio Status review meeting
·
Oversight of SharePoint site that provided Program
and project level status updates, Program and Project documentation and
collaboration. The goal of this site was to ensure and facilitate easy access to Program and Project
information.
New
Jersey Institute of Technology Jan 2003-Present
Adjunct
Professor
Taught graduate level
class titled: SAP ERP: An Introduction to Customer Relationship Management. The
program teaches SAP ERP best practices, as well as service management skills
including strategy, planning, marketing, and supervision. The course covers
Strategic Planning for Service and Support, Organizing and Managing Contact
Centers, Customer-Focused Project Management, and How to Get from Zero to ERP.
Students gain an appreciation of the managerial, organizational, and technical
challenges surrounding the adoption, design, and implementation of SAP ERP
solutions. Students are provided a good foundation in:
·
Introduction to th e SAP
R/3 information system integration suite.
·
The Relationship Based
Enterprise
·
Definition of and
business-case motivations for ERP (enterprise resource planning)
·
Methods of designing and
integrating ERP systems.
·
Methods of testing ERP
systems
·
The SAP Implementation
Project Cycle
·
SAP and Business Process
Management
·
SAP ASAP Methodology
·
SAP Administration and
Setup
Bristol-Myers
Squibb Jan 2007-Feb 2009
Program
Manager (Consultant)
Program Manager responsible for
portfolio of 18+ projects. Responsible as the
primary Project Manager and SAP subject matter expert on the planning,
architecture, design, testing, tracking, and implementation for a SAP New GL
conversion. Responsible for automating and streamlining the New GL function
through process redesign and new technology. Managed all aspects of project
delivery including scope definition,
project plan development, analysis/requirements gathering, design,
construction, testing and implementation. Conducted resource planning,
budgeting and cost tracking to ensure adherence to budget limitations.
Collaborated with internal clients, third-party software vendors, and senior
management on project implementations.
Project
scope included the design and implementation of a Master Data conversion
strategy. Project responsibilities included the identification and
documentation of legacy data sources, development of data mappings and the
design and implementation of custom Extraction, Transformation and Load (ETL)
routines. Platform included Oracle 11g for DBMS functionality and Informatica
for ETL requirements. Responsibilities included:
·
Planning and communication
of a strategic roadmap for global General Ledger information system
development.
·
Reconfiguration of the
existing General Ledger to support interim global processes/users.
·
Implementation of SAP New
GL.
·
Managed the development
of all FI CO related reporting applications:
§ SAP reporting.
§ DW reporting using Oracle and Cognos front-end.
·
Served as primary liaison between business unit
management, IT departments, vendors and external consultants.
·
Communication of status
and management of issues with BMS’s Project Management Office.
Merck
& Co. Jan 2005- Jan
2007
Program
Manager (Consultant)
SAP
HR Program Manager for global data migration/conversion from three instances of
Peoplesoft to new SAP Platform. Modules of implementation include: SAP HR, BW,
SRM, HCM, Master Data, Customer Service, Order to Install, and Business
Objects. Managed and configured PLM components for life cycle management,
project management, quality management, and life-cycle and asset management.
Managed
the project teams through all phases of blueprint, realization, go-live,
rollout, and post implementation support. Managing the Data Migration Project
involved all aspects of each of the functional areas, managing ABAP developers,
and data architects for the build of the different load programs and extraction
information for migrating of the data.
·
Developed and
communicated HR data warehouse strategy and development roadmap.
·
Created end-to-end
business process automation scripts using Quick Test Pro and Quality Center
(version 10) for SAP, SAP/CRM, SAP/ERP, and Web applications.
·
Assisted developers with
Unit Testing and performed Integration and Regression Testing.
·
Lead database
architecture design effort for enterprise data warehouse application:
o Defined data staging and reporting stores, Designed and developed
logical and physical data models, Documented data transformation
specifications.
·
Managed the development
of all HR-related reporting applications:
o
Peoplesoft SQR reporting,
DW reporting using Oracle and Cognos front-end.
·
Acted as liaison between
business unit management, IT departments and external consultants.
·
Provided subject matter
expertise of LMS design (Saba), data content, and configuration.
·
Conducted quality
assurance for all HR reports and analytics (PeopleSoft and DW).
·
Developed data quality
program for enterprise HR.
Shire
Pharmaceuticals Mar 2002-Jan 2005
Program/Project
Manager (Consultant)
Worked as the Siebel
ePharma subject matter expert, responsible for all activities around analyzing
Shire's Siebel CRM installation, configuration, and upgrade projects. Modules
included Siebel Sales, ePharma, Samples Management, and Handheld. Acted as the
go-to-person for Siebel Life Sciences, and Pharmaceuticals CRM knowledge &
expertise. Activities ranged from working with the Sales Directors to
understand business requirements, estimating the cost of implementation and
upgrade projects, leading scoping workshops, and presenting proposals to
management. Responsibilities focused on successful implementation with an
emphasis on high levels of quality and customer satisfaction, resource
selection and allocation, cost and schedule monitoring, managing project teams
and end-user staff; working on problem resolution requiring data evaluation and
analysis and the exercise of judgment within defined practices and policies.
Responsibilities included:
·
Execution of risk
analyses to define the required qualification extent.
·
Evaluation of software
modules according to regulatory and Shire requirements.
·
Development of User
Requirement Specifications according to Shire intended use and regulatory
requirements.
·
Development of corporate
or site / department specific Quality Policies and Quality System Manual(s).
·
Development of Validation
Plans and Protocols to qualify the platform and validate the software
module / installation.
·
Supporting the
development of Standard Operating Procedures and other quality documents.
·
Executing and documenting
gap analyses.
·
Performing audits as
preparation for inspections.
·
Development of required
procedural controls for the platform and related software.
·
Providing support in the
interpretation of FDA regulations.
·
Periodic re-qualification
(on-going validation) and/or re-calibration of the CRM platform.
·
Coordinated retirement
support for legacy applications and oversight of secure storage for retired
data.
·
Performing impact
analysis during change control and support in data migration or data
conversion.
·
Managed staff training in
quality, regulations, software SDLC, and validation.
Pfizer,
Inc. Feb 2000- Mar 2002
Program
Director - Informatics Compliance Officer (Consultant)
SAP R/3 Sarbanes-Oxley
Audit Reviews and Compliance (Preparation for SOX 404 Audits and Non-SOX Audits)
Project Manager
responsible for the Pfizer Global Pharmaceuticals SAP compliance assessment of
IT controls for infrastructure and applications that support in-scope SOX 404
processes. Project included IT Risk Control Matrices (RCM) that were developed
using COSO and COBIT (Common Objectives for Information and Related technology)
guidelines. Responsibilities also included:
·
Execution &
maintenance of awareness programs for the respective business sites
·
Develop, implement and
maintain the business site Information Protection Plan.
·
Prepare & deliver
status reports to Sector Information Security Officer.
·
Coordinate IT and
business efforts associated with Information Security
·
Develop and maintain
business involvement
·
Incident response
communication/coordination
·
Initiate urgent
communications & participate in resolving security issues
JP
Morgan Chase & Co. Dec 1997- Feb 2000
Program
Director - - ETS Professional Services
Managed
global, cross-functional project teams tasked with the implementation of newly
approved technology solutions in a rapidly evolving, Federally regulated
environment. Responsible for ensuring HCM Project Management activities strict
adherence to both JPMorgan Chase’s technology standards and Federal regulations.
Provided leadership in negotiating contract services with external vendors.
Responsible for the Development, Mentoring and Training of Professional
Services staff members. Cultivated relationships with JP Morgan Lines of
Businesses and ETS Service Delivery to ensure large-scale project success.
Worked with JPMorgan Chase Lines of Businesses understand their business
drivers and control their HR technology infrastructure spending. Managed
international client and staff relationships (Asia Pacific, Europe, Latin
America, and North America). Extensive experience in directing
large/multi-tiered projects; experience in managing more than thirty projects
in a single year.
·
Responsible for defining, piloting, and implementing of a centralized
Learning Management System (LMS). In addition acted as an advisory SAP
consultant to internal Project Managers on Data Consolidation by both internal
configuration and external batch job programming.
·
Directed the implementation of the e-Source Portal. This SAP / Oracle 8i / Documentum HCM
platform is deployed to more than 100 countries and supports 1.5 million daily
transactions. Platform consisted of the latest in HR/HCM data management
technologies.
EDUCATION:
Boston University, MA
PMI Certification Curriculum
Villanova University, PA
Six Sigma Black Belt
Devonshore College, UK
M.Sc. - Computer Science
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