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Product Manager Resume Latest Template in Word Format Free Download

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Sofia Washburn
309 Bates Street
Mendon, MA   01001
 508 498-9876 *
sofiawashburn@verizon.net

SUMMARY

 
Highly successful underwriting professional with a strong track record of developing system assisted, underwriting products and processes.

QUALIFICATIONS

 
·   30+ years in the Property and Casualty Insurance Industry with a focus on personal lines underwriting and management.
·   Held personal lines underwriting positions from desk underwriter, underwriting manager, staff underwriter and manager of IT solutions for the underwriting process.
·   Applies innovative uses of technology to maximize efficiency.
·   Proven leadership and staff development skills.
·   Tenacious in the pursuit of outstanding customer service.

WORK EXPERIENCE
Product Manager – Policy  (2008 – 2011)
Blue Cod Technologies
Marlborough, MA
Product manager responsible for developing a completely new policy processing system.

·   Instrumental in implementing a new Agency management system and a claims processing system for a client in Florida using the new enterprise product.
·   Completed functional business requirements for the commercial automobile product.  These requirements include screen design, user interface rules as well as core underwriting rules.  All events including (quote, new business, policy change, renewal, cancellation, reinstatement and rescission) were documented including full workflow design and vendor interfaces.
·   As a member of the product design team offered best practice guidance and represented the business point of view.
·   Worked directly with development partners and served as the liaison between their domain experts and the enterprise technical team.
·   Lead a technical feasibility phase of the new enterprise claims processing system
·   Defined, documented and tested core components of the enterprise system of Diary, Search, Notes, Assignments, approvals and basic look and feel.


Underwriting Systems Manager  (2003 – 2008)
Underwriting Manager                (2000 – 2003)
Arbella Mutual Insurance Company
Quincy, MA
Responsible for integrating system software to enable the underwriting process.

·   Underwriting business manager in charge of developing a web enabled underwriting and submission process for MA personal automobile new business and policy change transactions.  This also enabled new business underwriting and submission of homeowners policies.
·   Coordinated with information systems staff to develop, test and implement programming to support new process.
·   Engaged internal and external customers in needs analysis and requirement definitions.
·   Managed a staff of eight underwriters with emphasis on profitability, agency management and professional growth.


Underwriting Director  (1994 – 2000)
Commonwealth Mutual Insurance Company
Woburn, MA
Built personal lines products and underwriting guidelines for a start up company.  Also managed and trained four underwriters in the underwriting of personal auto, homeowners, personal umbrella and boatowner products.  Arbella Mutual acquired company.




Manager of R&D  (1989 – 1994)
Staff Underwriter  (1987 – 1989)
Hanover Insurance Company
Worcester, MA
Managed a group of staff underwriters who provided products and system enabled underwriting processes.


Staff Underwriter                 (1985 – 1987)
Personal Lines Underwriter  (1982 – 1987)
CNA Insurance Company
Reading, PA
Managed a profitable book of personal lines products and independent agencies.  States underwritten - PA, CT, NY, IL, WI, MI and IN


Personal Lines Underwriter  (1980 – 1982)
Meridian Mutual Insurance
Indianapolis, IN

EDUCATION and CERTIFICATIONS


 
Purdue University - BS in General Management
West Lafayette, IN

Chartered Property Casualty Underwriter (CPCU)





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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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