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Esteban
Simonovska
___________________________________________________________________________
15 Park
Pl
Bolingbrook,
IL 60001
Phonel:
(630)-730-1230 email: esteban@yahoo.com
Summary
I am a proven high performance
account management professional with more than 17 years experience in
administration, customer service, retail sales and transportation operations. I
possess strong interpersonal skills, able to work effectively with individuals
on all levels.
Experience
Quad
Graphics - Formerly World Color
Log/ Quebecor World Logistics– Account Manager, 2007- Present
I started as a Customer Service
Representative in the QW Express division of Quebecor’s three
hundred million dollar logistics business unit.
My performance enabled me to obtain a promotion six months
later to Account Manager in the growing External Print Logistics division.
In this role I was responsible to be
the primary point of contact to for a four million dollar group of key accounts
where I worked directly with the customers to grow business opportunities
in various business segments. As an account manager I identified opportunities
for customers to reduce costs by utilizing alternative service options and
proactively brought these opportunities to our clients.
I was also responsible to prepare
forecasts and manage customer program scheduling. I developed new tools that
allowed faster and more accurate tracking of numerous titles and publications.
My responsibilities as account manager also required me to interface with our
billing and finance departments to monitor customer invoicing and manage
credit.
General
Transport Solutions, Inc - General
Manager, 2005 – 2007
Launched
start-up logistics company and served as general manager brokering
& planning transportation in all48 – states. Reviewed
carrier performance, insured compliance with standard operating
procedures and applicable federal and state requirements. Managed assets,
drivers and tractor trailers to maximize service and minimize cost. Generated
weekly payroll functions for employees. Submitted filings for permits and
licensing, taxes, AP/AR.
PGIA –
Insurance Agency – CSR, 2002 – 2005
Licensed Insurance Producer in
Property & Casualty, handling case load of up to 100 commercial and
personal lines claims. Evaluated policy renewals and issued endorsements.
Assessed and determined eligibility of insurers. Worked closely with other
producers and offered technical support.
Multimex S.A. Florina, Greece - Account Manager 1993-2001
Successfully recruited, trained,
managed and motivated a staff of thirteen. Responsible for the communication
between customers, vendors and international agents regarding shipments,
providing quotations, booking shipments, processing import & export
documents including customs and other necessary agencies, confirming movement
and receipt of freight.
Skills
Fluent in English,
Serbian, Macedonian & Bulgarian, Microsoft Office, Applied
Systems, Lotus Notes, Cisco Agent, Monticello, IIX Express, MS – Dos, Mercury
Gate, Trans Soft
Education
University of
Prilep, Macedonia- Business Administration
Certification in Computer Science
& Technology
Property & Casualty License
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