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Carlie Stetson
309 Barron Way • Kalispell, MT,
59901
(406) 962-9876 • carliestetson@gmail.com
Information Technology Professional
Systems
- Network Administrator – Helpdesk – Network Security
Offering
Advanced Skills of Consistent, High Quality Performance in Systems/Network
Installation, Configuration, Upgrade, Migration, and Problem Resolution
Activities.
·
Database Administration
·
Technical Infrastructure
·
Disaster Recover Planning
·
Problem Resolution/Analysis
·
Testing & Troubleshooting
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·
New & Emerging Technologies
·
Systems & Network Upgrades
·
User Training & Support Tools
·
Network Connectivity Issues
·
Hardware & Software Needs
Assessment
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Core
Skill Areas:

Professional
Experience
May
2006 – Present Total Label USA
– Kalispell, MT
Network Administrator
Started company as
IT Technician and was promoted to IT manager. Common job responsibilities were to
manage and implement technology and present solutions for company growth.
Key Contributions
& Accomplishments
·
Rebuilt Network Infrastructure & Design
in old plant.
·
Aided in building new facility and
responsible for network management & infrastructure.
·
Aided in configuration and implementation
of secure wireless solution.
·
Aided in implementation of company web
services with high availability to mobile users.
Feb
2006 – May 2006 LC Staffing –
Kalispell, MT
Temporary Work
JAN
2006 – May 2006 Best Buy – Kalispell, MT
Sales Associate (Part Time)
Aided in providing
technical expertise in the phone & mp3 player technology department.
Assisted customers in their purchase by providing technical details of products.
August
2004 – Dec 2005 Micron – Boise, ID
Help Desk
Functioned as a
member of the network team handling over 70 internal calls per day. Daily job
function was troubleshooting and problem solving from a diverse group of end
users and computers.
Feb
2003 – Aug 2004 Directv – Boise, ID
Customer Service Support
Functioned as a
member of the customer team handling over 200 calls per day. Daily job duties included; troubleshooting
equipment, explaining charges, selling new services to customers. Was promoted
to multiple positions throughout the company so developed many skills from the
different departments.

Education & Training
Management Information
Systems Degree
Flathead Valley Community College,
Kalispell, MT 59901,
2000
LAN Management
Flathead Valley Community College,
Kalispell, MT 59901,
2000
A+ Certified, 2004
Windows 9x/NT/2000/XP/Vista/7, Microsoft Office
97/2000/2003/7, Remote Desktop, VNC, Clonezilla, Ubuntu, OSX, Mac Office
2008, 2011, iPad, iPods, Android, etc..
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Software:
IBM Compatible PCs, workstations, Ethernet,
Motherboard, Video & Sound Cards, Monitors, Optical Drives, Memory chips,
IDE/SCSI/Flash Hard Drives & Other Devices, RAID controllers, Tape
Backup Drives, Scanners, Printers, Cell-Phones, MP3 Players, etc…
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Hardware:
References Available upon request
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