Office Manager Resume Pattern in Word Format Free Download -->

Office Manager Resume Pattern in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download




Bella Coleman                                                           
309 Pond Gap Lane                                                                  Cell Phone (440) 227-9876
Cumming, Georgia 30001                                                  email: bella@hotmail.com      



Objective: I am interested in an administrative position where I can fully utilize the skills and experience I have gained over the course of my working experience and continue to grow with a company.
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Experience:

MAK Beauty Institute, Office Manager, May 2011 to current.
Duties included registering and enrolling potential students, receiving registration fees, inputting new student information in data base. Collected tuition payments monthly, processed payroll, paid business bills through Peachtree accounting. Created all forms, handbook, brochures and marketing information for the school. Answered and returned calls from students, clients, and vendors.

ADT Security Service Company, Customer Information Representative, 2007 to 2009. Duties included customer retention, filtered leads, reviewed discontinued contracts, interacted with sales reps and customers, sales support, assisted Managers and Supervisors with different daily tasks, customer service and relations, processed and assigned leads, generated daily reports, researched information and customers, provided product and system knowledge, which included access to customer confidential pass codes, insured Sarbanes – Oxley (SOX) compliance, processed Underwriters’ Laboratories (UL) compliance requirements including certification to customers, chaired local office Safety Committee.

Schaffer Partners, INC Customer Service Representative, 2006 to 2007 Duties included multitasking, answering phones and provide status on orders already placed for customers. Answer questions regarding all product inquiries.  Answering email questions on order status and product inquiries. File FedEx and UPS damage claims.  Make follow up calls to assure future business with customers and clients. Receive faxes and mail order forms.

ITP Security & Lighting, Director of Customer Relations, 2004 to 2006  Duties included customer service, processing orders, entering and receiving bills, filing, scheduling and rescheduling sales appointments, answering phones, equipment orders, and accounts payable / receivable. Scheduled installations, processed payroll, and schedule meetings for office staff. Reconciled and balanced company checking account.  Programs used consist in QuickBooks, Microsoft Excel, Microsoft Word, and  Outlook.

Kirby World Headquarters, Customer Service Representative, 2003 to 2004 Duties included answering phones, processing orders, and answering mail letters. Training co-workers on various jobs.  Always led office with being number one in sales and would constantly receive bonuses for reaching goals. 




Ohio Tuxedo, Store Manager 2000 to 2003 Duties included Top notch customer service with potential clientele, selling and renting formal wear, processing orders, booking weddings, answering phones, one on one interaction with customer’s daily, networking with others related in the industry.  Oversaw store personnel. Went above and beyond to satisfy my customer.  Managed two retail stores and with both I hit goals quarterly and was rewarded. 

Eat’N’Park, Server and Hostess, 1998 to 2000. Duties included greeting and seating customers in the restaurant. Took orders, served customers, processed customer service complaints. 
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Education:

Notary Public, Forsyth County GA

ADT various ongoing education courses including Ethics and Values, Intellectual Property and Competitive Intelligence, Recognizing Conflicts Of Interest, Policy Compliance, Document Management (paperless systems) program administrator, USAA Corporate Policy Compliance

MONITRONICS training courses for security systems administration, networking, customer retention, sales prospecting, financial budgeting, costing, and quoting.

Trinity High School, Garfield Heights Ohio, Successfully completed all required courses. Played varsity softball and volleyball. Voted onto  Homecoming and Prom court. Voted funniest student in my  senior class.

Personal:
Married, two daughters. Non smoker.  Play softball and volleyball. Very outgoing and gregarious.  Great team player.



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