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Sofia Spencer

309 Hitching Post Trail w Parker, CO 80001
Home Office: 720-980-9876 w
sofia@msn.com

Senior Network Engineer
Highly motivated, determined professional with experience in network design, implementation, and management.  Experienced in network infrastructure project management with creative ability to find solutions to technological challenges.  Capability to lead other professionals in formulating solutions that meet organizational goals.  Strong educational background in business administration and information systems. 


Professional Experience
QEP Resources,  Denver, CO                                                                                            2007 – Present  
Network Analyst
Provide support for the QEP Resources’ network.  Work with Network team to engineer and manage the network infrastructure.  Responsible for Cisco routers, switches, and firewalls, Riverbed Steelhead WAN optimizers, and Xirrus and Cisco office wireless.  Create network documentation in Microsoft Visio and asset management software.  Develop relationships with vendors to bring in the most cost effective and productive network equipment.  Continuously look for technical solutions to improve network system operations through reading industry periodicals and technical training. 
Selected Accomplishments:
¨       Worked with department managers to develop effective solutions to wireless and production problems.
¨       Directed field technicians in the installation of network infrastructure hardware.
¨       Led a project in the research, purchase, and install of Riverbed WAN optimization appliances which has led to a 50 percent reduction in WAN bandwidth usage.
¨       Took over responsibility for Xirrus office wireless and reduced the number of user issues.  Have upgraded current office wireless to a faster 802.11 N wireless network and in the process of implementing radius as a wireless user authentication method.
¨      Managed multiple projects to expand a fast growing network.  Worked to get multiple locations connected to the MPLS network in order to provide voice and data services.  Expanded and improved the Wyoming area network by installing new Cisco router and switching equipment.  Improved communications by upgrading existing phone system to new Cisco VoIP network.  Studied for and obtained CCNA certification.

Utah Retirement Systems, Salt Lake City, UT                                                              2002 – 2007  
Network Engineer
Define network standards for Cisco routers and switches.  Work with network team to implement Cisco best practices.  Monitor and troubleshoot network problems that may affect user connectivity.  Responsible for insuring security of routers and switches.                      
Selected Accomplishments:
¨       Built Cisco network with no prior Cisco experience.  This included design and implementation of multiple Catalyst 6513 and 3750 switches.  Designed and configured high availability network by using HSRP and multi-honed connections between the core and access switches.
¨       Introduced and monitored wireless rouge detection equipment in a zero wireless environment.
¨       Maintained backups of network equipment and monitored network status.


Network Systems Specialist
Member of IT staff tasked with maintaining all PCs, servers, and network equipment throughout the company.  Assisted users by troubleshooting computer problems.  Insured security compliance with HIPPA regulations.                                                 
Selected Accomplishments:
¨       Developed implementation plan and upgraded company computers from Windows 2000 to Windows XP.  Obtained Windows XP certification.  Created and pushed out standard desktop configuration to all users.
¨       Purchased and maintained Verisign certificates for users to send and receive secure email with venders and customers in compliance with HIPPA regulations. 


Utah State University Career Services, Logan, UT                                                              2001  
Network Administrator
Maintained working PCs and network for Utah State University Career Services.  Worked with users to make sure that they had email accessible in other campus offices and while traveling.  Insured Career Services counselors were able to effectively help students.
Selected Accomplishments:
¨       Upgraded network from Windows NT to Novel Netware 5.1.
¨       Maintained network backups and configured Pegasys email server.
¨       Configured and supported user desktops and applications.


Professional Development
UNIVERSITY OF UTAH, Salt Lake City, UT
Master of Business Administration

 UTAH STATE UNIVERSITY, Logan, UT
Bachelor of Science, Business Information Systems

BRIGHAM YOUNG UNIVERSITY - IDAHO, Rexburg, ID
Associates of Science, Business Management

Industry Certifications Earned:
CCNA
MCP (Windows XP)

Training:
May 2006 – Advanced Cisco Campus Switching (Global Knowledge, Inc.)
November 2008 – Steelhead Appliance Deployment & Management (Riverbed, Inc.)
December 2008 – CCNA (Sunset Learning)
April 2010 – CCNP SWITCH (Sunset Learning)

Personal Acomplishments:
Achived Rank of Eagle Scout






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