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System Administrator.Network Administrator.Technical
Support
Accomplished IT professional with a
reputation for taking the initiative to get the job done in a timely manner and
with a sense of urgency. A detailed self motivated worker possessing the
ability to work alone, in a team, or in a management capacity to accomplish specific
organizational goals. Technologically savvy, self-starter with unusually
creative troubleshooting and problem solving skills.
·
Os - Microsoft Windows Server 2008 R2, 2003, 2000. Linux Red
Hat Enterprise 9 and CentOS 5. Mail administration with Microsoft Exchange
2007, 2003, 2000 and *nix based Postfix. Microsoft Windows 7, XP Pro, 2000 Pro,
ME, 98, 95, 95 in a domain environment.
·
Hardware - Server hardware including HP ProLiant DL/ML
350-380 series, HP c-Class blade server enclosure and Blade. Workstation and
notebook hardware. Cisco 871 series routers, Linksys routers, switches and
hubs. Mobos, video hardware, RAM, NIC’s, modems, SCSI, SATA/PATA drives,
printers, and other peripherals.
·
Software - BMC Service Desk Suite 9.8, Symantec Backup Exec,
Microsoft Office Suite 2007, 2003, 2000. IE8, 7, 6 and Firefox, Safari and
Opera web browsers. Symantec Endpoint 11.0 Anti Virus and Antispyware. IIS 7
& 6, MSSQL 2008, 2005, 2000, Apache HTTP Server, MySQL 5 & 4 PHP,
JavaScript, CSS, and HTML/XHTML conforming to W3C standards. Graphic and web
design utilizing Adobe Dreamweaver CS4, Adobe Photoshop CS4, Illustrator CS4
and Flash CS4. Cisco IOS.
Certification
Courses and Achievements:
·
Microsoft Certified
Professional (MCP)
·
Completed 16 CPE hours by
attending a CompuMaster Fundamentals of Cisco® Router Configuration 2-day
workshop and lab
Professional
Experience:
Computers Unlimited – Internal Systems Application Manager
2006 - current
2006 - current
My current position includes monitoring and
administration of our help desk software, BMC Service Desk Express Suite. This also includes internal server
administration and setup, workstation and domain administration, network
monitoring and troubleshooting, peripheral configuration and setup and upgrades
for other internal applications including anti-virus and internal communication
software for new and existing domain users.
·
Upgraded the internal help desk software (BMC Service Desk
Express Suite) from 7.2 on a Windows 2000/MSSQL 2000 platform to version 9.8
running on a Windows 2003 server platform with a MSSQL 2005 database.
·
Developed an in-house web based tool for our Data Services
team to create workorder estimates for external customers utilizing the BMC
Remedy database, MSSQL, ASP, PHP,
L, and JavaScript.
·
Recently assisted in migrating our email from local based
.PST file email delivery to a companywide rollout (160+ users) of Outlook 2007
with server side mailbox storage paired with an email archival system.
·
Current project is to migrate all users to Microsoft Windows
7 and upgrade hardware where needed to meet minimum requirements for the
migration to Microsoft Office Communication Server with the implementation of
VoIP hardware for internal and external communication.
Wellington Technologies – System and Network Administrator
2003 - current
2003 - current
I started with Wellington as Tech Support
and moved into a system administration role.
After about two years, I opted to pursue other career opportunities
while continuing to support the company as a contractor. I currently monitor and upgrade hardware and
software as needed, perform an onsite check up once a week, and support the
company in other day-to-day functionality.
·
System administration for two Mail/File server and two
Exchange servers including no less than nine domain users in a Windows NT
environment
·
Implemented and
maintained daily and weekly tape backup schedule
·
Installed and
configured Symantec Endpoint 11 Anti-Virus and Exchange Mail Security
·
Implemented hardened network security by utilizing Kerberos password
authentication
·
Responsible for web site development and web hosting setup
(IIS and Apache)
·
Installed and configured a LAMP server for Wellington Online Support Center
and knowledge base
·
Monitored ATMPro database (MSSQL) on the network and also on
600+ ATM terminals
Blackhawk Inc. – Information Systems Manager
2005 - 2006
2005 - 2006
In my position I utilized my skills to
combine the latest in communication technology with the newest and best audio
visual hardware. It was my job to
oversee the implementation of all network, communication, and AV hardware and
software and work with vendors and installers to complete the job.
·
Completed setup of voice and data systems including the
Cisco® VoIP phone system (Unity Express) in the Complex, and phone and data
systems in the corporate office
·
Responsible for managing and maintaining Corporate Office,
Casino and Entertainment Complex Servers and Clients as well as other network
devices
·
Worked with multiple vendors to complete installation and
commission of various systems including a Point of Sale system, Media storage
servers, media controllers, and other audio/visual systems
·
Configured and installed head end rack equipment in the
control room including servers, routers, switches and CAT5/6 network cable
·
Implemented daily tape backup schedule for SQL customer
database
·
Education:
1997-2002 | The University of Montana | Missoula,
MT
BA,
Business Administration with an emphasis in Information Systems
References:
References
available upon request.
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