Network Engineer Resume Format in New Style in Word Free Download -->

Network Engineer Resume Format in New Style in Word Free Download

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(916) 780-9876
katedouglastoon@gmail.com

                                                                                              
 
Kate Douglas  




SKILLS:

¨      Technology Training / Instructing
¨      Office 2000, XP, 03 & 07 Suites
¨      Windows 9x, 2000, XP, Vista, W7
¨      Hardware, Software, Troubleshooting
¨      Communications – Oral and Written
¨      Office Administration
¨      Excel Business Math
¨      Customer Service, Desktop Support

EMPLOYMENT HISTORY:


Network Design Associates, Fair Oaks, CA                                                  10/07 to 06/09
Consultant / Technology Training Facilitator
Worked with the California Energy Commission (CEC) IT Department. Assisted with PC rollout of new computers for all CEC employees February-May 2008. Created Office 2007 documentation and trained commission staff on new software and procedures. Assisted CEC Desktop Support staff with employee inquiries. Generated original instructional documentation as questions would arise and assisted with client-related issues.

BrightStar Education Group, Inc.                                                                     03/03 to 07/07
Instructor / Tutor
Classes consisted of Computer Accounting, Excel Business Math, Business Communications, Computer Hardware, Software, and Applications. Managed classroom environment with students age 17 to 70. Instructed in computer re-imaging, assembly and troubleshooting of both hardware and software. Tutored in English, Grammar, Accounting Math and Electronics Math. Also performed remediation for clients preparing to take entry exam to enter school. Assisted fellow instructors with solutions regarding Excel grade sheets and other Office 2003 questions.

Direct Technology Inc. Sacramento, CA                                                  09/00 to 02/03

Network Associate / Training Services Manager

Worked with several state agencies including Department of Rehabilitation, Contractors State License Board, Department of Mental Health, PG&E, the Navajo Nation and Oregon Public Safety Answering Point (PSAP) 911 Program. Created end-user manuals centered on web-based custom application software created for the client. Traveled extensively throughout California as a team member and as one of two trainers with the LAN / WAN VPN rollout for the California Department of Rehabilitation. Re-imaged existing computers using Ghost and instructed personnel on new web-based network and its applications.

Heald Schools of Business and Technology                                                  10/99 to 09/00
Instructional Aide and Tutor
Assisted instructors with several programs including Windows NT, Office 97 and 2000. Aided students understanding in the fundamentals of Word, Excel and PowerPoint. Held test review sessions for students in Micro Communications / Computer Hardware and Software. Staff member of the Learning Resource Center / Computer Lab.

EDUCATION:

Heald Schools of Business and Technology                                                  04/98 to 04/00
AAS Degree in Computer Technology
AAS Degree in Network Technology
4.0 GPA with perfect attendance

MOS Certified in Word 2003 and Excel 2003                                                           07/07


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