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Network Engineer Resume Format in Word Free Download

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Joy  Boutiette
309 Arringdon Park Drive, Apt #321, Morrisville, NC 27001
 240-506-9876 • joycboutiette@yahoo.com
Information Technology Management
Highly accomplished Project Management Professional with solid history of effective analysis and solutions design for systems, applications, and business processes. Posses over 7 years of hands on project management of complex enterprise wide systems. Proficient at establishing tactical IT goals that align with overall corporate strategy. Skilled trainer and project leader; can direct multiple tasks effectively and master innovative software and tools. Well versed in change management processes and documentation.  Excellent interpersonal skills with the ability to communicate technical information effectively to all levels and translate customer needs into detailed specifications.
Core Competencies:
·       Applications Development
·       Infrastructure Design
·       Systems Integration
·       Remote Management
·       Team Building & Leadership
·       Quality Assurance/Testing
·       Full Life Cycle Project Management
·       Client & End-user Training
·       Agile
·       Process Improvement
·       SDLC
·       ITIL v3
Professional Experience
LS3, Inc., Columbia, MD                                                                                                                   2010 to 2011
Technical Project Manager
Brought on board to lead key technology initiatives in support of major government Identity Services contract, including Personal Identity Verification (PIV) System and Homeland Security Presidential Directive (HSPD) 12 solutions. Directly supervise front-line managers and developers in quality assurance, development, and operations activities. Serve on point to orchestrate workflow between development team and government stakeholders; organize and coordinate schedules to meet ambitious deadlines. Act as application architect for PIV and IAM integrations in an Agile development environment. Received training in HIPPA regulations and support in VA environments.  Supervise performance testing for new systems and enhancements; develop blueprints for future upgrades utilizing an Agile methodology and introducing this concept to the client PMO. Plan strategies for innovative change and agency-level adoption of HSPD12 solution. Project highlights include…
  • Responsible for the retirement of the legacy reports via spreadsheet and new enterprise reporting capability via Crystal reports from new data warehouse with newly designed data dictionary.  
  • Leveraged Earned Value Management (EVM) techniques and methodologies to effectively track project status and ensure on-target completion of all deliverables; update Work Breakdown Structure (WBS).
  • Hold ultimate accountability for input and approval of project documentation as well as business development for government contracts.
  • Immediately delivered on project management objectives, deploying four projects in three months, including a custom Crystal Reports solution that merged data from HRIS system with PIV in an Enterprise wide Data Warehouse. 
  • Coordinated with PMO to establish a Change Control Board and implement Change Management processes.  Responsible for all Change Management activities, including the production of management information and weekly reports, monitoring and control of the change requests.
PL Systems LLC, Washington, DC                                                                                                    2008 to 2010
Project Leader
Rehired by Federal contractor supporting Pension Benefit Guarantee Corporation (PBGC) with responsibility for team leadership, training, and mentoring as well as hiring/retention. Managed deployment/support of Web technology (Internet/intranet) initiatives, ensuring seamless alignment with enterprise architecture blueprint; achieved “to-be” state through application of leading-edge portal technologies. Drove full project life cycle from idea to final implementation; led ongoing maintenance, upgrades, and support. Coordinated hardware/software procurement. Collaborated with other agencies/contractors on complex initiatives. Coordinated with PMO to use Agile development for Portal projects. Project highlights include…
  • Triggered 50% reduction in development time and replaced redundant/legacy systems with innovative Web services by designing and deploying five virtualized portal environments (service-oriented architecture).
  • Championed integration of cloud computing and virtualization within development/testing environment, testing solutions to optimize server and application performance.
  • Worked within an Agile framework to deliver numerous web projects, including enhancements to intranet and lean Government driven efforts.
  • Researched and leveraged diverse resources to orchestrate Section-508 compliant live streaming meeting/event using Windows Media Server and CPC Encoder.
  • Trained in ITIL v3, active member and presenter for the Change Control Board.
§  Review requests for changes to production on a daily basis to ensure the requests are compliant with agency change management policies and standards.

BSHSI Inc.–National Health Systems Office, Marriottsville, MD                                                        2007 to 2008
Portal Content Manager
Consulted as subject matter expert and project manager to drive implementation, maintenance, and upgrade on portal technologies. Conducted training programs for community managers and executive sponsors to ensure full utilization of product capabilities and enhance product image. Researched product features and scalability and gathered input from marketing teams and business stakeholders to assess functional requirements; recommended purchase decisions to executives. Project highlights include…
  • Entrusted with management of special projects in support of $150M Connect Care program, including remote management of portal content managers.
  • Selected to contribute to executive committee tasked with revitalizing three-year stagnant project, assessing, testing, and recommending solutions to improve product image.
  • Worked within the parameters of change management and helped to establish Change Control procedures for the portal.
  • Trained in EPIC and Health Care Systems Integrations.
  • Deployed and utilized analytics product to determine strategies for enterprise portal redesign as well as providing executive dashboard reporting.
PL Systems LLC, Washington, DC                                                                                                     2004 to 2007
Portal Project Leader
Designed and implemented development environments for federal government IT contractor. Devised and executed strategies to leverage cutting-edge portal technologies to improve productivity. Collaborated with other government contractors to ensure seamless integration of new systems and applications. Coordinated activities with independent verification laboratory. Oversaw project implementation life cycle, from development to quality assurance through documentation and final release. Deployed system upgrades to include directing hardware and software procurement. Trained and mentored junior associates. Project highlights include…
  • Oracle: Designed and implemented 5 portal environments on Oracle 9 platforms with VMWare for development server consolidation. 
  • Plumtree (WebCenter) 5.0.4: Tested and deployed agency-wide Plumtree 5.0.4 upgrade in 6 environments. Oversaw portal administration and led team to integrate with collaboration, studio, and content server.
  • Portal Management Team: Served as team member to assess, test, and recommend solutions for Plumtree Foundation 6.0 with Publisher 6.2 and Collaboration 4.1 on various platforms.
  • Change Management: Developed and implemented change management procedures for development and production portal environments including documentation.
IT Integration Consulting, Gaithersburg, MD                                                                                    2002 to 2004
Senior Web Applications Engineer
Provided expert-level services and support to multiple clients by analyzing and testing applications to offer detailed recommendations for improvement. Collaborated with consulting teams in other disciplines to deliver high-quality solutions. Designed and deployed applications and portals. Documented solutions including Change and Release Management and coordinated post-implementation support. Project highlights include…


§  Accenture: Built development and system test environments for portal consolidation project with Microsoft Virtual Server. Project required use of SQL OLAP services to implement a Data Warehousing solution and reporting from enterprise databases via commerce server. Facilitated transition from production environment to client resources. Provided solution documentation and support.
§  Betah, Inc.:  Special project onsite at the National Institutes of Health (NIH) supporting medical staff and research science units. Troubleshooting systems and making recommendations for high level stakeholders in the medical profession.  Facilitated system design and support for proprietary needs by medical units on a daily basis.
§  Plumtree, Inc.: Integrated Plumtree software with collaboration, studio, and content server and oversaw daily portal administration, testing, and deployment.
Invitrogen – Classic Consulting, Frederick, MD                                                                               2001 to 2002
Systems Engineer II
Led full project life cycle from planning and resource allocation to testing, implementation, and support for HR and Expense Management web application that was integrated with legacy systems. Supported customer enterprise systems and designed and implemented technology solutions. Analyzed business processes to determine and present potential return on investment to customer leadership. Submitted and justified change requests for production systems.
Logicon, Greenbelt, MD                                                                                                                    2000 to 2001
Systems Engineer
Oversaw team of engineers on $10B systems modernization project for IRS, including procurement, design, installation, and configuration of Vertias NetBackup 3.4. Managed and maintained live production servers. Implemented Windows 2000 Advanced Server and IIS Web Server.
McBride & Associates, Reston, VA                                                                                                   1998 to 2000
Network Engineer
Served as Windows NT 4 Site Administrator, Web Developer, Apprentice Oracle Administrator, and Integration Engineer on various project teams for corporate and government accounts. Performed applications testing and recommended solutions based on customer requirements. Designed and deployed networks with 3-tier architecture. Upgraded and rebuilt servers and workstations.
**                                  **                                  **
Additional experience as Tier II Software Engineer (3/1997 to 11/1997) with TekSystems in Rockville, MD, and as Associate Office Automation Analyst (7/1996 to 3/1997) with Inet/Wang-Global in Washington, DC.
Education and Credentials
CIO Executive Masters Certificate (2009)
University of Maryland - UMUC Graduate School of Management and Technology, Adelphi, Maryland



Graduate Certificate, Federal Executive Competencies (2010)
CIO University (GSA) - Online
Bachelor of Science in History
Towson State University, Towson, Maryland
Certifications
Project Management Professional
Microsoft Certified Systems Engineer
Microsoft Certified Professional + Internet
Current Agile coursework
Professional Association
Project Management Institute (PMI) – Member
North Carolina Project Management Chapter Member

Technical Proficiencies
Environments:
Windows Server (7/2008/2003); Active Directory GPO; Windows (7/XP); Linux (Ubuntu); Oracle; SMS; CMS; Windows Media Server/Media Encoder; DNSSEC; Wireless Networks; MS Commerce Server; Cisco Router IOS; MS Virtual Server; Exchange; SQL Server; Terminal Server; IIS Server; WebLogic; Tomcat; ITIL v3; Red Hat Enterprise Linux

Development:
NET; C#; Java; Cold Fusion; HTML; Visual Studio IDE; HP LoadRunner; Rational Performance Test tools. Full SDLC and Agile Methodology.

Tools:
Active Directory; Oracle WebCenter Portal Enterprise Implementation; VMware 3 – 4.x; Cloud Solutions; Veritas NetBackup; MS SharePoint Server/MOSS Solutions; Microsoft Office Suite; Adobe Dreamweaver; Crystal Reports; MS Project and Project Server 2007 -2010; Network Monitoring; Primavera; Change Management; Peregrine Help Desk Ticketing; Decision Support Software and Analytics



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