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Manager Resume Details Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Profile

Versatile and motivated problem solver with a broad scope of Computer Science knowledge and proven software engineering expertise that spans the entire software development life cycle. Over 18 years of IT experience, with increasing responsibility, at a leading enterprise software company, including 8 years in management. Well-rounded and diverse background in a wide variety of programming and scripting languages, databases, tools, and platforms.
Specialties include developing and maintaining application development tools such as compilers, IDEs, and database utilities for the enterprise. Rich experience in modernizing legacy applications and cross-platform development using C, COBOL, Easytrieve, and Java.
Professional Experience

CA Technologies – Lisle IL
May 1993 - Present

Apr 2011 - Present
Principal Sustaining Engineer
●      Responsible for maintaining/improving CA Easytrieve and several other product lines as lead software engineer.
●      Resolved a wide range of technical issues, including the most complex ones.
●      Developed and trained other engineers, sales staff, support, and technical services.
●      Contributed to high-level mainframe modernization efforts.
●      Played a key role in Agile development projects. Certified as a ScrumMaster (CSM).

Jan 2009 – Apr 2011
Manager, Sustaining Engineering
●      Managed the team of engineers that maintains CA Easytrieve and several other enterprise software product lines.
●      Decreased mean time to resolution of customer issues by 50%, exceeded service level agreements, and improved customer satisfaction by over 10%.
●      Built relationships with our large enterprise client base that includes over 90 percent of the Fortune 100.
●      Trained and experienced in various project management tools, including CA Clarity.
●      Protected and grew roughly 200 million in yearly maintenance revenue.

Sep 2006 – Jan 2009
Principal Software Engineer
●      Worked on the design and development of Java and Eclipse-based application development environment for business critical products.
●      Utilized extensive knowledge, experience and judgment to accomplish the team’s goals and seen as a lead engineer for several product lines.
●      Mentored, trained, and coached other software engineers.

Aug 2000 – Sep 2006
Manager, Support
●      Managed a team of engineers for the CA Realia product line, which included an enterprise grade COBOL compiler, mainframe assembler, CICS emulator, IMS emulator, and JCL emulator for Windows operating systems.
●      Implemented automated regression tests and a comprehensive QA test suite for the compiler and other development tools.
●      Coached and mentored the Level 2 team, trained Level 1 support, handled customer escalations, approved work schedules, and performed reviews.

May 1996 – Aug 2000
Level 2 Sustaining Engineer
●      Supported and maintained the CA Realia suite of products, acting as team lead for other sustaining engineers.
●      Performed complex analysis, debugging, fixes, and development in various languages such as C/C++, COBOL, and Intel Assembler.
●      Regularly set up and used products such as DB2, Pervasive SQL, Oracle, SQL Server, and Visual Basic in order to reproduce clients’ issues.
●      Responsible for creating patches, service packs, and regression testing.

Significant Skills

Software Languages
Assembler (x86 & zSeries), C, C++, C#, CICS, COBOL, Easytrieve, Embedded SQL, Java
Databases
c-tree Plus, DB2, IMS DB/DC, MySQL, Oracle, Pervasive SQL (Btrieve), SQL Anywhere (Sybase), SQL Server
Tools
Eclipse, Rational PurifyPlus, Visual Studio, VMWare
Operating Systems
Linux, Linux for System z, Unix, Windows, z/OS, z/VM
Spoken Languages
Fluent in English and German
Education

Northern Illinois University – DeKalb, IL
Bachelor of Science, May 1993
Volunteer Activities

Christian Fellowship Church – Itasca, IL
Head Treasurer – since April 2011
Board of Elders – since March 2009
Children’s Ministry – since 1993
References

Available upon request


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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