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Maya
Cavanaugh
309
E. Clarence St.
Philadelphia,
PA 19001
Cell:
215-432-9876
Maya@yahoo.com
Objective:
IT Support Specialist in highly
valued company
Education:
Metropolitan Career Center:
Computer Technology Institute [2011-2012]
Major: Computer Support
Specialist Degree:
Associate’s in Specialized Technology
ü
MCTS:
Windows 7 Configuring Certification,04/22/11
ü
Excellence
in Work-CTEC 124,Operating Systems,06/25/11
ü
Excellence
in Work-PSYC 101,Personal Development,06/25/11
ü
Security+
Certification,10/28/11
ü
Professionalism-ENGL
104, Business Communication,11/14/11
ü
Excellence
in Work-ENGL 104,Business Communication,11/14/11
ü
Leadership-CTEC
155,Introduction to Visual Basic,11/14/11
ü
Professionalism-CTEC
155,Introduction to Visual Basic,11/14/11
ü
Excellence
in Work-CTEC 155,Introduction to Visual Basic,11/14/11
ü
Professionalism-CTEC
103,Database Management with SQL Server,11/14/11
ü
Leadership-CTEC
103,Database Management with SQL Server,11/14/11
Lincoln Technical Institute [2010] Diploma in PC
Support
Major: PC Support Technician
ü
Student
of The Module-HD125,Desktop OS Support,05/06/10-06/02/10
ü
MCP
Certification,05/20/10
ü
MCDST
Certification,06/01/10
ü
A+
Certification,06/15/10
ü
Network+
Certification,06/28/10
ü
Student
of the Module-MIS108,Microsoft Windows Server,07/12/10-08/04/10
ü
IC3
Certification,10/08/10
ü
Certification
of Accomplishment-Slot Machine Technology,09/12/10
ü
4.0
GPA
ü
100%
Attendance
Parkway Center City High School
[2005-2009] High School Diploma
Skills:
Hardware
ü Ghosting
|
ü Replacing components
|
ü Troubleshooting
|
ü Virtualization
|
ü Routers, Switches,
& Hubs
|
Software
ü Windows 2000-7
|
ü Office 2003-2007
|
ü Fedora Linux
|
ü Server 2003-2008
|
ü Ubuntu Linux
|
ü OpenSuse Linux
|
Programming and/or Database
ü Visual Basic 2008
|
ü SQL Server 2005
|
Experience:
Public Health Management
Corporation January
2012-Present
IS Intern (28 hours)
ü
Refurbished
desktops for deployment
ü
Cleaned
paper jam for printer
ü
Set
up laptops and projectors for presentations
Advantage Technical Resourcing Mar.
2011
Materials Manager
ü
Unboxed
72 monitors for a dual monitor deployment
ü
Switched
VGA cords for DVI cords
ü
Cleaned
up after the deployment was finished
Nonprofit Technology Resources Oct
2010-Feb 2011
Volunteer (120+ hrs)
ü Refurbished donated used and damaged computers to
be resold to customers
ü Tested refurbished computers for quality to
assure that all computers met standards for resale for personal and business
use
ü Assisted co-workers in identifying and resolving
issues relating to hardware issues
ü Loaded and unloaded new donations while keeping
records for inventory
ü Activated licenses for Windows XP and Office 2007
for refurbished computers
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