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Played a key role and received several awards in
successfully installing 2 new applications on time in spite of significant issues saving
IBM potential penalty.
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Neetu Kulkarni
neetu@gmail.com
732.397-9876
PMP certified result oriented Project
Manager with 13 years experience in IT
project management, software development, deployment and production support.Skilled
in managing multiple initiatives including development and deployment to
multiple international customer accounts, application migration and user
transition across data centres internationally and managing the funding and
executive reporting for international global projects. An effective leader with
unique ability for conflict resolution and problem solving. Recognized for automating
and using troubleshooting skills to improve productivity and quality.
KEY SKILLS
Operating
Systems
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UNIX (SUN OS 5.5.1), Windows 95 / 3.1, Sun enterprise 6500, AIX
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Languages
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C, C++,
L, CGI, X-windows, Assembly
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Software Development Tools
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Microsoft Project, Rational Portfolio Manager, SQL, PL / SQL, Java
JSP, Oracle Forms 5, SQR, Extract, HTML, CGI scripts, XWindows, Motif, Remote
Procedure Calls, Passport (GUI Tool), Mercator, Autosys, ConnectDirect,
Veritas Cluster Server, Veritas netbackup, MC, Websphere TX, Websphere
Application Server (WAS), WTX Webservices Tivoli, BEA message Q, MS Office
Suite (Excel, Word, Powerpoint,visio)
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Databases
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Oracle, DB2, LDAP – Netscape Directory Server
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PROFESSIONAL EXPERIENCE
IBM 1997- 2011
Project Manager, IBM
ITD Project Management Group IC2 Sep 2009 –
Jun 2011
Managed 5 Million
budget project financials and executive level status reporting for
international deployment of competency metric tool (CMT). Developed tool for forecasting annual cost
estimates. Managed weekly status
reporting for worldwide deployment across 30 countries. Collaborated with
geography leads, development teams, deployment managers and system engineers.
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Managed
and coordinated development, deployment and finance tracking of Tivoli Live
Monitoring Services (TLMS) R2 Release and Remote managed infrastructure services
(RMIS) to multiple international customer accounts completed on time and within
budget.
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Managed
funding for global resources for the Integrated Technology Delivery
organization keeping the global budget under control
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Managed
feasibility assessment project for enhancement to install, move, add change
(IMAC) process for Amgen resulting in the decision of not going ahead with the
project due to lower priority and lack of funding.
Project
Manager,
IBM ITD IC2 May 2008 – Aug 2009
Lead the SDPortal application migration from Rel. 2.1
and 2.2 in Boulder Colorado to new release 2.2.1 in North Harbor, UK. Managed and coordinated activities for entire
project life cycle. Provided hands on
support to initial pilot testing, change requests, integration testing, data
migration and transition to new system.
Migrated other application users on Boulder infrastructure to North
Harbor system.
Managed initial phase for implementation of Blazent
(software for IT outsourcing) for customer accounts (GAP, Cendant). Managed setting up team, resource agreements
(DOUs) and infrastructure services using new business database.
Managed
deployment of configuration management tool for National Bank Financial Group,
a major Canadian client.
Managed large
infrastructure service deployment to internal IBM global account (IGA). Successfully developed project plans and
project definition reports for configuration management that is now used as
baseline for all configuration management projects.
As a critical situation (CritSit) manager, gathered
and reported productivity data for SDPortal, successfully resolving performance
issues impacting European deployment.
Selected as backup project manager for SDportal
providing overall project management support during execution.
IT
Specialist, Lead Support for SDPortal, IBM Global Services Apr 2007 – Apr 2008
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Initiated
production support structure for new application SDPortal. Defined support processes Documented
administration and installation guides, on-boarding flow charts and templates
and end user documentation
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Coordinated
user id and access control across over 30 servers to ensure uninterrupted
connectivity for the portal.
·
Identified and defined need for problem
and ticket management (ManageNow) toolset and handled the approval process.
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Coordinated
installation of backup tool on all the servers. Proactively identified and
addressed concerns and issues from customers and team members
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Received awards from the research manager, project
manager and architect.
Team lead
and IT Specialist at AT
& T, Middletown, NJ Sep 2001
– Mar 2007
Team lead for maintenance and support of 10 applications and 1
interdepartmental website. Tested install plans and application prior to
install. Diagnosed and debugged
complicated issues helping the development team in resolving the problem. Attended Outages and Post Outage
Reviews. Helped in identifying root
cause for outages.
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Provided automated Unix scripts to the production
support team which resulted in
substantial reduction in “off hours” time.
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Installed release / patches almost every weekend
with 100% success.
- Designed developed, tested and implemented Quality gate database as internal project.; creating schema design using ER diagram and
,requirement document, database and screen designs. Provided SQL queries for all screens to front end developer. Implemented Java (JSP) coding for some screens. - Designed, developed, tested and implemented tool for analysis of
change management request (CCID form) helping governance efficiently track
compliances of request for a particular release / patch.
- Designed, tested and implemented utility to send department
personnel email listing required deliverables due in next 5 days facilitating
management of deliverables.
IT Specialist at Lucent/ Agere Systems, Berkeley Hts, NJ Jul 1997 –
Aug 2001
As an Applications Developer, supported
interfaces between SAP and ORACLE applications.
Developed infrastructure to support Accounts Receivable reporting
system.
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Created
PL / SQL scripts to upload data in Oracle, performed calculations and updated
the database for further reporting.
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Tested
and modified SAP interfaces supporting the major upgrade of Mercator and
supported migration to reengineered technical architecture by testing Shell
scripts, Mercator code and AUTOSYS jobs.
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Developed
shell scripts and Pro*C programs to extract data from Oracle to interface with
Sybase.
Analyzed and Reverse engineered the
existing job scheduler in PRO*C.
PREVIOUS EXPERIENCE
Student , NJIT (MS
Project) Sep
1997 – May 1998
Graded A for the project which involved designing, developing and implementing
a Web based student information system for advisors using LDAP directory
services.
EDUCATION
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MS, Computer
Science, New Jersey Institute of Technology, New Jersey,USA
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Graduate
Level Certification, Object Oriented Design, New Jersey Institute of Technology,
New Jersey, USA
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BS, Engineering, Civil Engineering, M.S.University, Vadodara , India
KEY COURSES,
TRAINING, CERTIFICATION
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PMP Certification
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Understanding World Wide Project Management Methodologies (IBM)
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Creating and Tailoring Project Management Systems
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Introduction to IBM Rational Portfolio Manager
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Financial Management for Project Managers – Distributed Learning
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Lean Concepts - Nov – 2006
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