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309 W CR 202 N
Danville, In 46001

Cell Phone: 317.443.9876
Email: danna@gmail.com


Danna  Johnston    
Professional Profile






Primary & Technical Experience/Skills









Professional Experience
IT Project Manager (Certified PMP) with 26 years experience in all phases of software design, development, implementation, and support.  Advanced to leadership positions based on performance results, technical expertise, and exceptional communication skills.  Proficient in managing multiple priorities and projects within tight deadlines.  Excellent communicator, organizer, problem solver, and facilitator in all aspects of project and team management. 

·         Experience in all phases of project management.
·         PM Methodologies (Waterfall method, PRP, Express, Express-One, AT&T ITUP-PRISM)
·         Leading business and technical requirements definition teams.
·         Leading quality assurance/integration and system test efforts.
·         Performance management, feedback, coaching, mentoring.
·         Experience in MS Office Suite of applications.
·         Financial management/budgets and project true-ups.
·         ReqPro Technical documentation, including Requirements Traceability Matrix mapping.
·         Experience in organizing and writing presentations and reports suitable for all levels of leadership with varying degrees of technical knowledge.
·         Ability to act as project spokesperson to members of management and executive leadership.
·         Proven record of multi-tasking and ability to handle a high pressure environment with timeline pressures.



NextGen Information Services, Inc            November 2010 - current
St. Louis, Missouri

Project Manager Consultant at AT&T

·         Lead Project Manager for the Lightspeed VDNA (Voice Dynamic Network Applications) for Small Business (aka Business in a Box) product line. 
·         Coordinated project deliverables across multiple vendors and IT groups to provide an integrated solution designed to merge U-Verse (Lightspeed) and BVoIP products across sales, billing, and provisioning.
·         Successfully delivered the project in June 2011 for controlled introduction into business markets in 3Q and 4Q 2011.
·         Managed a project budget exceeding $7 million.
·         Demonstrated ability to deliver solutions in a fast paced environment with a highly demanding client.
·         Presented executive status reports and status on daily basis to AT&T program leadership at the Director and VP level.




Amdocs, Inc.                                              August 2008 – May 2010
Indianapolis, Indiana  

Application Project Manager
·         Responsible for directing and leading a diverse onshore and offshore IT development team of up to 40 resources supporting the legacy consumer ordering systems for AT&T Midwest division.  Duties included:
o    Directed all phases of the software development lifecycle, from initial consultations through completion. 
o    Lead multiple projects concurrently with responsibility for delivering business and technical requirements, design plans, code components, test results, and release packages. 
o    Prepared detailed resource and capacity plans.  Identified and assessed resource conflicts and risks. 
o    Conducted risk assessments and mitigation plans.
o    Coordinated the efforts of multiple teams, conducted regular weekly project status meetings, provided status reports to senior management.
o    Conducted and participated in ITUP project audits.
o    Team and individual goal setting, performance management, budgeting, salary administration


Professional Experience
(cont)


AT&T/Amdocs Inc.                                    August 2000 – July 2008   
Indianapolis, IN 

Project Manager – Application Development
 
·         Responsible for directing and tracking application projects for the AT&T Midwest Retail Sales Negotiation System (ASON/ASON+).  Duties included:
o    Analysis of current technical and functional systems design
o    Conducted consultation and estimating for large project portfolio
o    Creation of High Level Application Design in support of business requirements
o    Created work assignments for development teams in support of overall project plan
o    Provided weekly status reports to leadership on project milestones
o    Conducted detailed design, code, unit test, and integrated test review walkthroughs
o    Facilitated lessons learned reviews and subsequent process improvement initiatives

Ameritech                                                  April 1997 – July 2000                  
Indianapolis, IN

Team Leader – Quality Assurance

·         Supervisory role - managed a team of 20 software application test analysts responsible for quality delivery of service order system software.  Duties included:
o    Resource and supply management
o    Quality process development, improvement, and training
o    Short and long term strategic test planning
o    Analysis and reporting of testing results and metrics
o    Motivating and initiating positive change within the business
o    Performance assessments, quarterly and annual reviews


Indiana Bell/Ameritech                           January 1987 – March 1997                                                       Indianapolis, IN

Analyst – Application Software Development (Tandem)

·         Responsible for detailed design, code, unit test, and user technical support. Duties included:
o    Detailed application design, coding, and testing
o    Technical documentation development and training
o    Packaging, deployment, implementation of enterprise software releases
o    On call 24x7 production technical support
o    Disaster Recovery planning, testing, documentation



Formal
Education



1997 - Indiana Wesleyan University, Marion, IN USA
  • Master of Business Administration, Business

1993 - Indiana Wesleyan University, Marion, IN USA
  • Bachelor of Science, Business

1985 - Indiana Vocational Technical College, Indianapolis, IN
  • Associate of Applied Science, Computer Technology



Professional Certifications & Memberships





Certified Project Management Professional 2010 (PMP)
Leadership Development Certification – Indiana University – Purdue University at Indianapolis, December 2008
Project Management Certification – Indiana University – Purdue University at Indianapolis, August 2006
Member – Project Management Institute, Central Indiana Chapter




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