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Enterprise class
infrastructures. Cross-platform
expertise with Unix and OpenVMS clusters,
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NATALY HENRY
309
Chandler Drive Home:
(603) 537-9876
Londonderry,
NH 03001 Email: nataly@gmail.com
SUMMARY
Information
Systems professional with extensive experience administrating highly available,
Oracle
RAC, Backup/Restore, Disaster Recovery, System Performance and Security Administration. Excellent customer support skills interfacing
with product engineers, as well as business and non-technical users.
·
HP-UX , Sun Solaris, Veritas, Tru64 and OpenVMS Cluster Systems Administration
·
Linux, AIX, Sun Solaris, VMWare/ESX, Windows and
SAN Administration
·
Unix Security Administrator
·
QA Test Engineer
·
Hardware and Software installation,
configuration, patching, support and troubleshooting
·
Data Center relocations
·
EMC Avamar, Legato NetWorker, Veritas
NetBackup, Data Protector and RMAN Backup
·
Hotline/Customer Support and External customer consulting, ITIL
·
Managed a team of Systems Administrators and
QA testing outsourcing programs
·
MS Project, MS Excel, MS PowerPoint, MS Word
EXPERIENCE
Putnam Investments, Andover, MA Aug
2010-Present
Systems Administrator
Provide Systems Administration for hundreds of
Linux, Solaris, VMWare and Windows servers in a highly available Production
Operations Center.
- Responsible for user support, system performance, data security,
daily maintenance & administration of the Operating system and
hardware environments.
- Proactively monitor, support and troubleshoot mission critical
enterprise systems in multiple locations.
Support includes Sun Solaris, Redhat Linux, Windows Server, Sun
Cluster, Veritas Cluster server, VMWare/ESX, Veritas File System, LVM,
Veritas NetBackup, EMC Avamar, SAN Storage, HP, IBM & Sun hardware,
BladeLogic, Autosys
- Coordinate and perform Change Management activities.
Hewlett Packard Corporation, Andover, MA Apr
2009-Sep 2009
Information Technology
Consultant
Project team member responsible for transitioning a
major customer IT infrastructure being outsourced by the customer to HP for
support.
- Replatformed servers and applications currently
running AIX to HP-UX 11.31 Integrity Blade servers. Migrated Data Centers from customer
sites to HP Data Centers.
- Built HP-UX systems and worked with customer on
transitioning their applications to the new environments. Provided testing support and resolution
of technical issues.
- Installed and configured OpenView and other monitoring
tools required for HP Support on HP-UX and Redhat servers.
OVO, OVPA, ERM, ESM, RADIA
- Worked with HP Delivery tower organizations to
transition servers over to HP for support.
Fidelity Investments Corporation, Merrimack, NH Feb
2007-Apr 2009
Technology Risk Specialist FTG Information Security &
Risk
Unix/Linux/Solaris/AIX Security Administration. Provided 2nd & 3rd
level support for access issues for thousands of Fidelity infrastructure servers.
- Troubleshoot Unix/Linux/Solaris/AIX access related problems.
- Troubleshoot LDAP, NIS, DNS, RAS, SUN IDM, Single Sign On, User
/Application/Host Security issues.
- Performed auditing & processed terminations, assure compliance
for SAS70 Audits.
- Performed server migrations which included a major replatform to
Solaris 10 zones.
- Migrated Unix accounts into CENTRIFY, to enable
provisioning thru Active Directory/Active Roles. Analyzed business requirements, defined
and documented procedures.
Technical lead responsible for troubleshooting issues to resolution
and staff training.
- Tools include RSA Security Administration, Desktop
Entrust, Active Directory, Sun IDM, Radius, and Centrify.
Hewlett Packard Corporation, Nashua, NH Mar
2000- Dec 2006
Systems Software Engineer V Business Critical Systems, Total Customer
Satisfaction Division,
Customer
Oriented Solutions
QA
test engineer focusing on hardware, software and application interoperability
with the goal of
identifying
defects and prevention of customer issues.
·
Configured all hardware and software
components of up to 8-node Integrity server HP-UX ServiceGuard clusters with
Oracle 9i & 10G RAC. Created Oracle
databases and executed customer representative Oracle workloads. Identified hardware and software defects, as
well as best practices for configuration and performance. Published whitepapers to be used by
Marketing, Sales, and Field Support engineers to support the Integrity
business.
·
Performed interoperability testing for HP-UX
& TRU64 Unix with Oracle, Legato Networker, Veritas NetBackup, Data
Protector & RMAN backup products.
·
Worked with HP Unix, Oracle and Legato
Engineering to identify and resolve issues.
·
Managed an outsourcing program with the University of Massachusetts for the Oracle
certification work, providing training and overseeing student employees.
Compaq Computer Corporation, Littleton, MA Feb 1990- Mar 2000
Principal Information Specialist Enterprise
Operations Services Platform System Management
Provided
Technical Support and System Administration for Unix and OpenVMS systems.
·
Built, reconfigured and supported many Tru64
Unix clusters and single node servers
supporting the worldwide SAP and
other critical production applications.
Supported all production, test and development environments. Provided
24x7 oncall support.
·
Supported the Legato NetWorker, Oracle and
Oracle Data Recovery processes across clusters located in multiple sites for
failover contingency.
·
Developed and tested disaster contingency
plans for all production applications. Successfully
executed a live disaster contingency.
·
Relocated multiple Enterprise Production Data
Centers with minimal customer impact.
- Performed
Security administration and monitoring, BIND server administration.
- Provided
consultation with applications developers on support and deployment of
applications ensuring optimal use of computer resources and performance
tuning.
- Technical
Services Manager for five direct reports providing systems administration.
EDUCATION /
PROFESSIONAL DEVELOPMENT
Obtained
several credits at Boston University and Framingham
State College working toward a degree in Computer Science. Attended Company sponsored courses including:
Tru64
Unix, OpenVMS & Linux Systems Administration & Performance/Capacity
planning
HP-UX
System and Network Administration HP
MC/ServiceGuard
HPVM
Performance & Troubleshooting VxVM
/ VxFS
EVAPerf
Performance Analysis Korn
shell scripting
Tru64
Unix ADVFS and LVM Centrify
TeMIP,
TCP/IP, Bind ITIL
& Management skills
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