How To Write A Good Resume For A System Administrator in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Primary:  (262) 221-9876

carlie@gmail.com

Carlie Litrenta

309 Saint Clair St, Racine, WI 53001

SUMMARY

Personable, people-oriented Information Technology professional with significant experience working with support teams and independently to measurable results.  Background includes Desktop Support, Messaging Systems Lead, Network Systems Administration, and other related positions.  Demonstrated ability to reduce helpdesk service issues, while improving customer satisfaction.

INFORMATION TECHNOLOGY EXPERIENCE

                                               

DEPARTMENT OF HOMELAND SECURITY (QinetiQ-NA) AUG 00 to PRESENT

                                                Government Contract for support of Legacy INS section

                                                Systems Administrator

                                                Desktop and network support for United States Citizenship and Immigration

Services (USCIS), Immigration and Customs Enforcement (ICE), and Federal Protective Service (FPS)

·         Sole support for USICEinWisconsin

·         Supports several offices under  ICE in Illinois

·         Installed or migrated all workstations to Windows 2000 from Windows 95 at Milwaukee Office

·         Installed or migrated all workstations to Windows XP from Windows 2000 at Milwaukee Office

·         Migrating all workstations from Windows XP to Windows 7 Enterprise

·         Major Team member in CIS/ICE refresh to Windows XP Pro along with Server 2003

·         Provide desktop hardware and software support for all users

·         Became main contact for all e-mail issues

·         Became main contact for all issues involving mobile device technology (PDA’s and Blackberry’s)

·         Provide support for other INS proprietary software

·         OS:  Win 95/98/ME/Vista, Windows NT 4.0/2000, Windows XP Professional, Windows 7 Enterprise

·         Support Win 2000/2003 servers

·         Key member of AD/Exchange/Outlook migration Team

·         Key member of Team deploying LANDesk in Chicago Theatre

·         Key member of Team deploying BigFix in Chicago Theatre

·         Key member of project team to rebuild desktops/infrastructure immediately after Hurricane Katrina (New Orleans major DHS Hub)

·         Responsible for ensuring successful daily backups at Wisconsin sites using both Backup Exec and Net Backup

·        SECRET Security Clearance

               

ACS GOVERNMENT SERVICES GROUP MARCH 00 TO AUG 00

                                                Government Contract for support of United States Air Force Reserve

                                                Systems Administrator

·         Maintain 900 user NT 4.x network for large Military environment.

·         Maintained and installed network components.

·         Team lead for ACS contractors and liaison between ACS and Air Force Reserve component.

·          Provides configuration, installation and maintenance support for the Defense Messaging System (DMS)  (Exchange Server 5.5).

·          Software:  MS Office 97/2000, Outlook 97/98/2000, IE 5.x, Netscape

·         OS:  Win 95/98, Windows NT 4.0

INTERACTIVE BUSINESS SYSTEMS, SEPTEMBER 98 TO MARCH 00

        Contract Company for major IT projects

        Consultant

·         Team member in large, multi-site (Wisconsin Electric) conversion from Windows 3.11/Novell environment to Windows NT 4.0 system.   Served on Helpdesk for large Insurance company (ProVantage) along with various other small projects

·         Setup and assist users with training and help desk support for NT and all applications during conversion. 

·         Converted all existing printers to NT environment and set up new printers.

·         OS:  Windows NT 4.0, Netware 3.12/4.x, Windows 95/98

·         Software:  MS Office 97, GroupWise, Outlook 97/98, 

CIRCON SURGITEK NOV 96 TO AUG 98

                                                The largest producer of medical endoscopes and video systems

                                                Systems Administrator

·         Administered 150 users on Novell Netware 4.1 network and approx 20users on Windows NT 4.0 Ethernet network. 

·         Recommended and migrated all workstations from Windows 3.11 to Windows 95 to improve performance of WAN applications

·         Setup and manage all Internet/local users on MS Exchange and Netscape servers.  Install and maintain all PC’s for use on the network and coordinated all repair work.

·         Led Installation and Deployment of Exchange Server and Microsoft Outlook to replace outdated e-mail system.

·         Handled all user hardware/software issues to include replacing NIC’s and modems

·         OS:  Netware 4.1, NT 4.0, Windows 3.11/95

·         Software:  MS Office 97, WordPerfect, ccMail, ArcServe, PC Anywhere, Exchange Server 5.0

GANDER MOUNTAIN  MAR 96 TO SEP 96

                                                Leading retailer in hunting, camping and fishing gear

                                                Network Administrator/Retail Liaison

·         Administered operation of 300 user Novell Netware 4.1 TokenRing/Ethernet network. 

·         Responsible for installing network PC’s and related hardware/software. 

·         Served as liaison between Corporate Headquarters and remote retail stores. 

·         Served as second and third level helpdesk support

·         OS:  Netware 4.1, Windows 95

·         Software: Reachout, WP 5.x/6.x, Lotus Office Suite, Paladyne Backup, RUMBA

SOUTHERN WISCONSIN CENTER NOV 90 TO MAR 96

                State Facility for the Developmentally Disabled

                Systems Administrator

·         Responsible for day-to-day operation of 200-user Token-Ring local area network running Novell 3.12. 

·         Purchased the majority of all hardware and software in accordance with established contracts and mandates.

·         Troubleshot all hardware/software problems. 

·         Supervised data processing center consisting of  5-6 word processing operators, including serving as liaison between workers and customers and controlling workflow.

·         OS:  Netware 3.12, Windows 3.1/95

·         Software:  Corel Office Suite, WP 5.1, Quattro Pro, MS Office 97, GroupWise, FoxPro, ArcServe

EDUCATION

Master of Science, Computer Information Systems, University of Phoenix, Milwaukee Campus, Dec 2004

Bachelor of Business Administration, Management Information Systems/Administrative Management, University of Wisconsin – Oshkosh,  Oshkosh, WI, 1990

PROFESSIONAL CERTIFICATIONS

Certified Netware Engineer (CNE) (Netware 3.x and 4.x)

Obtained CNE (Netware 3.x) in March 1995.

ITIL v2 Foundations Certification, September 2007

OTHER EXPERIENCE

April 86 to             US Army Reserve, Sturtevant, WI

August 96             Instructor

Instructed on a wide range of military subjects to different audiences,

Concentrating on 2-week annual training of ROTC Cadets.

June 76 to              US Army, Worldwide Locations

March 86               Counterintelligence Agent

Conducted background investigations of military and civilian personnel for required security clearances.Conducted investigations into possible foreign agent activity.  Responsible for safeguarding highly classified information and documenting its destruction.

·        TOP SECRET Security Clearance

Download Resume Format