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Joy Berry
309 E :Louisville St • Broken Arrow, OK 74001 • JoyBerry@yahoo.com
• 918-232-9876
QUALIFICATIONS PROFILE
Accomplished, solutions-oriented Systems Administrator with demonstrated
success implementing and managing a broad range of strategic IT initiatives
while participating in planning, strategy, and analysis of technical solutions
supporting core business needs. A
self-starter adept at moving into new environments and learning from existing
experience to quickly adapt and master new technologies.
·
Advanced level of
technical proficiency, strong problem-solving, analytical, and communication
skills.
·
9+ years work
experience, supporting 200+ employees.
·
Experience with a wide
range of server software/hardware and workstation software/hardware.
OVERVIEW OF QUALIFICATIONS
·
Information
Systems Management
·
Server
Hardware/Software Support
·
Excellent
troubleshooting and technical support abilities
·
Experienced
in Workstation Rollouts/Migrations/Upgrades
·
Hardware/Software
Inventory Management
·
Exchange
Support
·
Network
Infrastructure Support
EMPLOYMENT HISTORY
Chinowth & Cohen Realtors Tulsa, OK May 2010-Present
Chinowth & Cohen - currently overseeing 6 offices and
300+ agents in the Tulsa area. Working independently coordinating projects and
maintaining day to day issues.
·
Managing two Domains (1) Running SBS Server 2008
w/Exchange 2007 (2) Windows Server 2008 w/Exchange 2007
·
Responsibilities
from virus removal and End-User PC cleanup, printer support to Add/Remove Users
and Mailboxes from AD and Exchange.
·
Remote
support using Goto Assist and RDP
·
Planning and
executing office moves and searching for alternative solutions to cut IT cost.
Joy Berry
309 E Louisville St, Broken Arrow, OK 74001 • JoyBerry@yahoo.com
• 918-232-9876
innercomm, Inc. Tulsa, OK
2001-2009
Systems Administrator
Key Duties:
·
Responsible for
researching, evaluating, and presenting technology solutions to CIO and
Director of IT. Maintain a 200+ user network supporting Winnercomm and three
remote offices, Skycam, and Cablecam.
·
Implementation/maintenance/documentation
of server hardware,video library system, Accounting servers, file and print
servers, and various other specialized servers for three networks at
Winnercomm, Skycam, and Cablecam.
·
Installation/maintenance/documentation
of all server software including Microsoft Server 2003 and 2008, Active
Directory, SQL, Advantage, DNS, and various other server products.
·
Setup/manage/utilize helpdesk
support process and system. Deployed a software solution (Track IT) to help
streamline the support process.
·
Responsible for IT
hardware inventory management (Track IT).
·
Workstation software
support. Supported OSes included XP Pro,
Vista, Windows 7, and OSX. Software includes Office 2003/2007/2010,
·
Managed/maintained
industry specific software (Advantage) for the Marketing Service division of
Winnercomm (Advantage). SQL database backups/restorations and upgrades
·
Responsible for
monitoring and enforcing network security policies as well as IT policies and
procedures.
·
Installation/management
of all hardware, cabling, etc. of temporary 100 user networks at live remote
television events such as the Kentucky Derby and Breeders’ Cup.
·
Installation,
security (WAP), and support of wireless network solution.
Joy Berry
309 E Louisville St, Broken Arrow, OK 74001 • JoyBerry@yahoo.com
• 918-232-9876
CERTIFICATIONS
·
CompTIA Network +
·
CompTIA A +
·
Track-IT! Certified Administrator
·
Advantage Software Continuing Education (annual training)
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