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Entry Level System Administrator Resume Format in Word Free Download

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Lily. Zeoli

 (603) 786-9876 , lily@zeolibroz.com

Summary

Highly proficient Windows/Citrix System Engineer with over 10 years experience in an Enterprise environment supporting, configuring, installing, monitoring and maintaining servers in an Active Directory environment.

Skills

·   Certifications: MCSE, CCA, MCSA, MCP, CompTIA A+, CompTIA Network+
·   Technologies: Citrix, VMware, Active Directory, DNS, DHCP, RDP, TCP/IP, 802.11x, WEP/WAP.
·   Hardware: Server, Desktop, Laptop, Blackberry, Printer, Router, TWAIN, CPU, RAM, Ethernet, Modem.
·   Operating Systems: Windows XP/Vista/7, Windows Server 2000/2003/2008, Linux.
·   Software Applications: MS Office, Citrix XenApp, Powershell, Exchange, Backup Exec, Remedy, Ghost.

Experience

State Street Global Advisors, Boston, MA                                                                          October 2010 – Present
      NT Systems Lead Engineer / Citrix Administrator
·Manage 6 Windows Server 2003 Citrix XenApp farms containing over 140 servers in PROD, DR, UAT, and DEV environments. Configure policies for securing resources on untrusted devices.
·   Configure, monitor, and maintain Windows Server backups using Backup Exec System Recovery Manager.
·   Manage and maintain VMWare ESX 4.1 virtual servers and desktops using vSphere.
·   Establish, test, and deploy GPOs to enhance Security while improving productivity with scripts.
·   Adhere to Change Control policies and assist with Disaster Recovery planning.
Voices Against Violence, Plymouth, NH                                                                              February 2008 – Present
      IT Consultant
·   Provide IT training and on-call support for all IT related issues.
·   Configure, deploy, and support desktops, notebooks, printers, and network devices.
·   Monitor, maintain, and patch Windows Small Business Server 2003/2008 on-site and remotely.
·   Configure and monitor server backups using NTBackup.
·   Establish and maintain wired and wireless network security policy, including anti-virus solutions.

State Street Corporation, North Quincy, MA                                                       September 2000 – March 2009
citrix / System administrator                                                                                                                  June 2006 – March 2009              
·   Enable remote application access to over 4000 users and provide 3rd tier 24/7 on-call support, including complex troubleshooting, for Global Citrix farm.
·   Publish applications for remote use with Citrix Presentation Server, and provide access via AD GPOs.
·   Install, configure, monitor, and maintain Windows Server 2000/2003 Citrix farm containing over 150 servers.
·   Develop and maintain patch management strategy for Windows 2000/2003 Citrix servers.
·   Assist Business Units in identifying remote application requirements and capacity planning; execute the design, deployment, testing, and support of identified requirements.
systems analyst – pc lab/market data terminal support                                             January 2003 - June 2006
·   Manage and complete PC deployment projects and business contingency plans on time and within budget.
·   Evaluate and RFP equipment; including desktops, monitors, laptops, PDAs, and components.
·   Coordinate and execute OS upgrades from Windows XP to Vista. 
·   Responsible for PC and Server deployment including system profiling, system configuration, post-deployment support, and hardware and network troubleshooting.
·   Provide training on processes and procedures for new employees.
      network Support Technician – Call Distribution Center                                   September 2000-January 2003
·   Provide computer support, resolve network problems, and follow up with clients for over 11,000 employees.
·   Achieved over 90% call closure rate while logging trouble tickets and resolving issues from Central Office.
·   Create and modify User Accounts and Group Memberships in Active Directory.
·   Participate in mass desktop move projects and provide post-move support for users.
·   Develop and document procedures and policies.

Education

     New Horizons, Waltham, MA               
     Networks, Security, & PC Support
     Pikes Peak Community College, Colorado Springs, CO
          Computer Information Systems


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