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Payton Shellum

309 Linwood Road, Sterrett, AL, 35001

(205) 678-9876 email - payton@bellsouth.net

Qualifications Summary

Solutions Designer – Director of Software Development

Innovative problem solver with advanced communication skills.  Has the ability to provide technological solutions to complex business situations.  Interacts easily with all levels of clients, developers, and management.  Is a team leader and a team builder. Has a unique combination of technical, managerial, and leadership skills.

 Key Competencies:

·         Application Architect – Architecting solutions to complex business opportunities – Two patents awarded, two more are in process.

·         Software Development Leader – Has led teams small and Large (up to 280).

·         Problem Solving – Out of the box thinking has provided solutions to various business opportunities in some cases providing millions of dollars in value.

·         Trouble Shooting – Business issues, code problems, development roadblocks.

·         Oracle design and development – over 20 years of Oracle experience.  Databases up to 10 TB

·         Web design and development – From HTML and CGI (PERL) through ColdFusion and now FLEX with HTML5, multiple browsers and multiple Mobile platforms.

·         Multi-tier-architecture design – Favors keeping the Business rules in the database, using the mid-tier as an insulation layer and providing device specific GUI’s for optimal user experience

·         Leader full SDLC – Has led all areas, proposal creation, requirements gathering, software development, testing, implementation and maintenance.   Familiar with Agile methodologies.

·         Wide Range of experience – Telecommunications, Financial, Scientific, Oil and Gas, Engineering

Selected Skills (Year last used)

Language preferences – SQL(2012), PL/SQL (2012), ActionScript(2010), CFML(2009), 

L(2012), Javascript(2010)

Recent Environments – SQL Developer(2012), TOAD(2012), FLEX(2010), Oracle 10g, 11i (2012), ColdFusion(2009), Eclipse (2012)

Recent Operating Systems – UNIX(2012), Windows (XT, Win7)(2012)

Work History:

April 2011 –  Present

Tech Mahindra America, Telecommuter, USA 
Program Director – Smartphone development and Dashboard Tools

AT&T Nitrous engagement – Outsourced by AT&T

Responsibilities:
Direct a multi-cultural  team of 29 architects, developers, testers, and project managers creating and maintaining reusable, extendable Web based dashboard solutions for multiple Telecommunication product lines.   This team is located in various locations both in the US and India.  Daily responsibilities include

·         Ensuring team performance against Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s), 

·         Defining the roadmap and providing the vision for the team

·         Facilitating communications between offshore and onshore teams,

·         Preparing and giving presentations to upper management and senior client staff concerning new initiatives.

·         Controlling maintenance budget and securing enhancing project budget

·         Evaluating personnel and making staffing decisions,

·         Team building

Significant accomplishments include

·         Conceived and directed the creation and implementation of a release management dashboard tool that provides real time tracking of software release progress.  This automation decreased the resources required for this task from 40 to 4.

·         Collaborated with the Monitoring team to develop the Service Quality Measurement (SQM) Proof of Concept (an end-to-end business process monitoring dashboard tool).

·         Successfully navigated the outsourcing of my team from AT&T including a loss of experienced personnel and the integration of offshore replacements without missing a monthly release while meeting all KPI’s and SLA’s.

2007 – April 2011

AT&T, Telecommuter, USA
Lead Technical Architect Director – Bellsouth purchased by AT&T

Responsibilities:
Lead a team of 26 architects, developers, and testers that created reusable, extendable Web based dashboard solutions for multiple product lines that facilitated increased order flow through and provided process visibility.   Additional dashboards were created to facilitate root cause analysis, determine financial impact of system outages and issues, facilitate end user communication with the Help Desk services, identify areas where customer experience could be improved, and track special projects.  These applications used an Oracle backend (hosted on AIX and LINUX), Blazeds  (and JAVA) on the mid-tier and were written in FLEX, ColdFusion, HTML, and JSP (for mobile devices).  Daily responsibilities included

·         managed and participated in design and build of enhancements and fixes for existing products along with prototyping of new software products. 

·         Set priorities, allocated resources and scheduled all releases.  Maintained long term roadmap and interfaced with other systems to ensure successful integration.  Negotiated with client / user base to determine priorities.

·         Ensured that all process standards were followed for design, development and testing of software products.

·         Measured development and test team performance against Key Performance Indicators (KPI’s) and reported to management.

·         Mentored development staff, lead form a technological perspective, architected extendable and reusable solutions and interfaced with all levels of customers and management.

·         Prepared and gave presentations to upper management concerning new initiatives.

Significant accomplishments include

·         Dashboard created to facilitate root cause analysis of ordering system problems allowing staffing in this areas to be decreased by 50%

·         Dashboard created to determine financial impact of system outages and issues giving management financial metrics to better prioritize enhancement requests

·          facilitate end user communication with the Help Desk services allowing for the Retail Support help desk to grow support by a factor of 10 without adding resources.

·         Created and integrated a monitoring and alerting tool that allowed support staff to be cut in half for the ordering systems of this telecommunication product line. Patent pending.

·         Lead architect on the redesign of the UVERSE (IPTV) dashboard creating a new and vibrant user experience with rapid (near real time) data refresh. Lead the implementation of this solution while maintaining the old existing dashboard and keeping code changes in sync between the two.    Patent pending.

o    This dashboard was the primary tool driving ordering system flow through for UVERSE orders from 40% to 96% allowing this product to grow from 50K customers to almost 5M customers.

1999 - 2007 – acquired by AT&T

BellSouth Telecommunications / AT&T, Birmingham, AL USA
Technical Director

Positions and primary responsibilities by year
(2007) Managed a team of 9 software developers maintaining multiple applications written in JAVA, ASP.NET, C#.NET, VB6, and PL/SQL. These range from VLDB data warehouse applications to small user interfaces. Both external and internal customers served.
Wrote custom web service using SOAP and WSDL in C#.Net to provide Competitive Local Exchange Carriers (CLECs) with Non-Coordinated migration information via XML on the web.

(2006) Managed a team of 15 software developers maintaining multiple applications. Overall responsibility for on-time code delivery, code quality, following accepted SDLC practices, technical design decisions, code integration, audit team interface, and all production runs. Have received multiple awards including one for saving the company over $4.5 by inventing, designing, and implementing a new tool for root cause analysis.

(2004 –2005) Served as technical lead (180+ contractors and employees) and application architect for a Data Warehouse application. This Bellsouth application received feeds (1+ Terabyte) from an Operational Data Store and processed this information monthly into two snowflake schema Oracle data warehouses using PL/SQL to apply all business rules. These data bases then fed multiple Oracle data marts and proprietary ASP DotNet code was used for report delivery.   This application helped BellSouth gain entry into the $4B per year long distance market.

(2001-2003) Served as technical lead (280+ contractors and employees) and application architect for a Data Warehouse application. This Bellsouth application received feeds from 56 source systems (over a billion transactions daily), used a unique (patent pending) ETL process to apply the business rules (DataStage, JAVA, IRULES), and stored the results in a snowflake schema Oracle data warehouse. A data mart was created to aggregate this data and Business Objects was used as the backend reporting tool for web delivery.

(2000) As a web developer I reduced staff needed to support Microstrategy/ColdFusion/PERL application from 24 consultants to 2 full time employees through automation and simplification saving the company approximately $250,000 per year ongoing.

(2000) Served as technical lead (50+ contractors and employees) and application architect on an in-house project to implement an application for BellSouth. This application implemented sophisticated statistical calculations utilizing SPLUS integrated with Oracle to determine non-parity service situations, calculate and then provide a file to interface with the voucher system for payment of financial remedies to BellSouth’s wholesale customers. By completing this patented (patent # 6,968,047 and # 6,639,976) application in-house, bringing it in on-time and under budget, the company realized a savings of over $2 million.

(1999) As part of a team assumed ongoing maintenance and monthly run responsibilities of the PMAP system. This system was developed by External Contractors and our department assumed all ongoing responsibilities upon delivery.  The original development team had over 250 people creating this system. We assumed responsibility with our team of eight. Technologies involved included, Ascential DataStage, UNIX, Oracle, ColdFusion, Microstrategy DSS, and PERL.

1994 - 1999

Amoco Chemical, Charleston, SC USA
Lead Programmer Analyst
Worked on a team supporting all IT aspects for a major chemical plant.

1989 - 1994

Amoco Corporation, Des Moines, IA USA
Programmer/Analyst
Primary responsibilities were supporting the accounting systems for Amoco Corporation.

1979 - 1989

Amoco Exploration, Houston, TX USA
Exploration Technologist
Supported oil exploration activities primarily by writing and maintaining software for processing seismic data.

1973 - 1976

U.S. Navy, San Diego, CA USA
Corpsman
Navy Corpsman

Education:

Capella University, Minneapolis, MN USA

Bachelors Degree, Computer Science - Information Technology, Summa Cum Laude

Grossmont Community College, El Cajon, CA USA

Associate of Arts, Music

Patents and Awards:

US Patents 6,639,976 and 6,968,047

Innovation Award – MathSoft Corporation 2005

References and additional work history are available upon request.

Keyword list:  Data Warehouse, Architect, Data architect, director software development, CTO, chief technology officer, CIO, chief information officer, principle architect,

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