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Director of Implementation Resume Format in Word Free Download

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RUBY STITES
H 205.592.9876                                                                                                                        635 45th St. S
C 205.903.1230                                                                                                                    Birmingham, AL
                                                                                                                                  ruby.stites@gmail.com    

Executive Profile
Manager of information systems with 15+ years experience in directing cross-functional teams of technical experts to analyze systems and processes and implement infrastructure improvements. Recognized for leadership in project planning, scheduling, prioritization, contingency and risk planning, work assignments, and definition of scope for enterprise information systems projects. Demonstrated ability to focus on high-payoff improvements to achieve immediate bottom-line benefits.  Proven track record of developing solutions that improve the efficiency of IT and business operations.
Career Achievements
•
Management - build and lead teams of experts to achieve or exceed project goals.
•
Customer Relations - develop and maintain mutually beneficial partnerships between company and technology to insure alignment with company objectives.
•
Effectiveness - realize significant improvement of processing efficiency through the use of solution technology.
•
Innovation - design and implement cutting-edge solutions based on requirements, and thorough research and testing.
•
Planning - design long-range strategies based on forecasts of industry trends and technology advancements.
•
Portfolio Management – Managed all company offerings for specific clients.
•
Project Management - identify, allocate, and manage company resources to complete projects on time and within budget utilizing Agile and Waterfall methodologies.

Professional Background
Owner, Principal Consultant
IT Consulting – Healthcare and Manufacturing                                                                  2009 to Present
Mile5, LLC                                                                                                                       Birmingham, Al
Managed the organization of a small consulting firm. Directed the process and development of a new customer service offering. Developed back-up strategies, risk management, continuity plans, and disaster recovery plans.  Built long-range planning and budget development monitoring.
•     Consulted on new developments using Agile and Waterfall methodologies.
•     Analyzed current position for a pharmaceuticals providers new customer service offering.
•     Identified stakeholders and established uniform reporting process.
•     Directed the development of new implementation process.
•     Developed long range plans for future implementations.
•     Developing a Cloud based CRM application for a local non- profit organization.
•     Developing a Cloud based HIPAA compliant application for tracking patient information, birth weights, etc, for a local non- profit organization

Director of Implementation
Radiology Services - Healthcare                                                                                           2008 to 2009
OptimaliMX, Inc.                                                                                                             Birmingham, AL
Reported to COO & CFO - Led the development of IT strategic plans for the conversion and implementation of a corporate wide projects and initiatives program.  Defined requirements for implementation of solution and services for new customers.  Dealt directly with billing agent and insurance payers to ensure on time and accurate billing.
•     Developed strategic plans with third party billing companies to increase revenue stream through increased billing rates realizing an increase of $60K per month.
•     Defined a streamline process for new clients decreasing the time from contract to more efficient billing from 90 days to less than 30 days.
•     Created reports for COO & CFO for quarterly board meetings.
•     Identified opportunities to apply Lean Principles to improve operational efficiencies and eliminate waste.



Project Manager
Software and Hardware - Healthcare                                                                                      2006 to 2008
Emageon, Inc.                                                                                                                Birmingham, AL
Direct report to VP of Implementation.  Managed successful implementation of Emageon's software to existing client base and new clients.  Project management duties included budgeting, risk assessment and management, process improvement, workflow analysis and financial tracking.
•     Managed multiple projects to meet or exceed quarterly revenue goals of $3.5 million per quarter.
•     Managed projects valued at $15 million to meet revenue projects one financial quarter early
•     Applied Agile and Waterfall methodologies for management of new initiatives developed for the customer base.
•     Led the development of new Quality Work Initiatives (QWI) to standardize process control reducing duplication of efforts company wide.
•     Directed hardware upgrade team with $60K per month revenue in addition to normal duties. The hardware team included interaction with India engineering group, hardware vendors, hospital IT, and US based internal resources.

Principal Consultant                                                                                                         2000 to 2006
Enterprise Software Solutions – Food, Pulp and Paper, Pharmaceutical Manufacturing
Entegreat, Inc                                                                                                                Birmingham, AL
Reported to Program Manager for 6 years.  Managed successful implementation of numerous enterprise software solutions for client base.  Responsibilities included managing the budgets, workflow, while mitigating risk.
•     Reported to Kraft Foods Associate Director - IT Systems Service Delivery R&D/Quality.
•     Used Waterfall Methodology to deliver new quality control application to Kraft Foods manufacturing facilities.
•     Managed 20 people for 5 years on global quality initiative.
•     Replaced existing Quality Control systems with new software solution to improve manufacturing processing.
•     International travel and lived in Italy for 3 months working with Siemens team.
•     Designed and developed a MES solution for Cargill Malt.

Technical
  • Agile Methodology
  • Visual Studio.net (VB, Visual C, C#)
  • C++
  • JAVA
  • SimaticIT
  • Crystal Reports
  • Waterfall Methodology
  • Oracle Databases
  • SQLServer
  • Windows (NT, XP, Win7)
  • Microsoft Project, Visio, Office suite
  • Chameleon

Education
B.S., Information Technology                                                                                                           2009
University of Phoenix                                                                                                       Birmingham, AL


Civic Leadership
President on Board of Directors                                                                                                          
J.A.F.I.                                                                                                                          Birmingham, AL
Currently serving as President on the Board of Directors of JAFI. Responsibilities include the formation of a minority board of business leaders from the community, providing outreach and acting in an advisory capacity to the community.


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