Director of Human Resources Resume Format in Word Free Download -->

Director of Human Resources Resume Format in Word Free Download

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TERESA KELLER
309 Breezeway Drive, Macomb Twp. MI  48044-9876
Cell: 586.212.1230      teresa@comcast.net
                                                                                    

SUMMARY
Strategic decision-making Human Resource professional with a versatile and comprehensive background in the areas of employee procurement, retention, training and development.  An accomplished business leader who brings positive influence and impactful results to an organization.

KEY PROFICIENCES
Ø  Demonstrated ability to assess business practices and processes in a leadership capacity
Ø  Proactive approach to employee development, specifically succession planning
Ø  Solid documentation skills including publishing Employee Handbooks
Ø  Benefits leader – continuously improving benefit plans to attract and retain employees
Ø  Consistently a positive leader, role model and employee advocate

EXPERIENCE

Director of Human Resources                                                                            April 2011-present
Administrative Employer Services

 

Regulatory compliance for 6,000 worksite employees at 200 client locations in 30 states
·         Provide expertise in employment matters, compliance, and policy/procedure development
  • Unemployment claims management nationwide
  • Active evaluation and reengineering of new hire onboarding process
  • Implemented Resumeware applicant tracking system
  • Wrote handbooks for 6 clients within first month on the job
  • Quickly became a trusted employee relations consultant and organizational development resource
·         Developed and implemented performance management training programs

Director of Human Resources                                                                            2006 to 2010
ACO Inc. (ACO Hardware Stores)

 

Exclusive and comprehensive responsibility and accountability for HR policy, legal compliance, employee relations and strategic planning for 1,200+ employees in 70+ locations
·         Designed, wrote and communicated a new employee handbook in 2010
·         Dramatically improved employee communication by implementing Ceridian HR Self-Service including implementing online open enrollment and employee evaluations
·         Supervised payroll staff processing 1,200 bi-weekly checks
·         Supervised benefits manager, coordinated $3.5M employee benefit budget, 401(k) and ESOP
·         Recruited high performance senior level executives and administrative managers
·         Assisted store managers with disciplinary actions and policy interpretation and application
·         Developed companywide sexual harassment awareness training
·         Regular and dependable contributor on strategic matters to President and CFO
·         Negotiated benefits renewals, severance agreements and employment contracts
·         Successfully resolved employment legal matters in conjunction with corporate attorneys

Adjunct Professor (part time)                                                                            2008 to present
University of Phoenix

Certified to teach a comprehensive curriculum in general business, management and human resources
  • Course development, classroom instruction and student mentoring
  • Consistent top marks from student surveys and internal University evaluations

Vice President of Human Resources, Director of Sales                                           2001-2006
Grandeur Services

Managed a team of 10 HR consultants and sales professionals with annual sales of $30 million.  Accountable for risk management, unemployment, management training, employee relations and HR compliance at 80 client work sites covering 1,500 employees.
·         Designed and implemented benefits call center servicing 1,500 employees
·         Directed management training seminars on HR compliance for clients
·         Designed custom employee orientations and produced unique handbooks for 80 clients
·         Restructured 401(k) program and increased participation by 30%
·         Designed enrollment training program for flex spending and increased participation 200%

Human Resource Generalist                                                                                           1998-2001
Simplified Employment Services

Client consultant on HR matters and manager of a team of 5 HR specialists.  Designed and implemented custom HR solutions for clients, and developed new programs, products and services to present to clients.  Developed custom HR compliance strategies specializing in risk management and employment related cost reductions.  Earned a promotion after two years of high level accomplishment including the company’s Rookie of the Year award in 1998. 

Regional Manager                                                                                                              1985-1998
Unitog Company

Rapidly rose through the organization earning Rookie of the Year and Top National Salesperson of
the Year, leading to successful tenure as Regional Manager.

EDUCATION

Master of Business Administration, Oakland University, Rochester, MI
            Concentration:  Human Resource Management
Bachelor of Business Administration, Michigan State University, Lansing, MI
            Major:  General Business

TECHNOLOGY SKILLS

Broad experience and proficiency including all Microsoft Office programs, Goldmine, ACT!, Ceridian HR/Payroll HRIS, Ceridian Self-Service, Payplus, Darwin, Resumeware, Summit

PROFESSIONAL AFFILIATIONS

President, ACO Scholarship Foundation, 2006 – 2010
Coordinated start-up of a charitable organization dedicated to improving lives of ACO employees and dependents; obtained 501(c)3 status; raised $100k for scholarships in 4 years; strategic planning with legal counsel, CPA, employees, vendors, and ACO Board of Directors

Certifications/Accomplishments/Appointments
Senior Professional in Human Resources (SPHR) #120040902659 Recertified in May, 2011
Michigan Health & Life, Property & Casualty Insurance License #0272549 (current)
Notary Public Macomb County, MI (expires 2014)
CPR Certified (current)
Walsh College Communication Advisory Committee (current)
SAT and ACT exam proctor (current)
Registered umpire: Amateur Softball Association (current)
George S. May International Management Training Program (2005)
Transportation Security Administration Highway Watch Program Certified Trainer


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