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Lucy Charles
309
Sugarwood Road
Canton, OH 44001
Cell:
330-904-9876
Summary:
Behavioral
healthcare clinical operations specialist with over 12 years experience in
private, for-profit behavioral health settings and 7 years experience in
private not-for-profit human service organization. Extensive experience providing marketing,
clinical and operations support and training in acute hospital behavioral
inpatient programs.
Experience:
2000 - Present Horizon
Health/Psychiatric Solutions, Inc. Lewisville ,
TX
Vice
President, Operations
Responsible for the oversight of inpatient behavioral
health programs in 16 acute care hospitals in 8 states. Responsibilities include the oversight of operations,
clinical and marketing systems for all 16 programs including:
·
Contract negotiations with
Hospital Administrations
·
Relationship development/maintenance
with Hospital Administrations
o
Awarded for last four years for
contract retention
·
FTE management
·
Strategic planning
·
Management of Net Revenues of
$3.8 million
·
Risk Management
·
Marketing planning and
implementation
·
Regulatory compliance
·
Quality and performance improvement
1993 to 2000 Trillium Family Solutions, Canton ,
OH
Director
of Guardian Services
Responsible for the care and decisions of
more than 50 adults that were adjudicated incompetent by Stark County Probate
Court. As legal guardian of the person,
estate or both, responsibilities include:
·
Assessment of care needs of
adults that had been adjudicated as incompetent
·
Placement of those adults in
alternate care facilities
·
Procuring medical and
psychiatric care for those adults
·
Management of adults financial
assets, including application for any support for which the adult was eligible
i.e. Medicaid, Medicare
1988 to 1993 Arbors Acute Care and Rehabilitation, Canton Ohio
Director
of Social Services
Responsible for the admission and discharge
of all residents to the facility and the continued stay needs of those
residents. Advocated for the appropriate
care of residents and developed family support groups.
Education
BSW; Kent State University
Licensure
Ohio Social Work and Counseling Board S0008546
Phone:
(330) 904-9876 cell
(330) 497-1230 home
E-mail
lucy@gmail.com
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