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Summary:

Information Technology Executive with extensive experience in server-based and communications systems. Highly knowledgeable in IT design, support, implementation, and management of systems, networks and security. Strong project management skills, able to direct all aspects of projects, including financial and technical operations.  Ability to manage resources, vendors, accounts, and business relationships at all levels.  A hands-on Project Manager with a proven history of success within many fast paced environments.  Strong interpersonal skills, motivational leader and effective team-builder.

Professional Background:

Madison Square Garden, New York, NY                                                                                     February 2010 – Current

Director Network and Storage                                                                                         

·          Responsible for creation and management of a new Network and Storage group, consisting of Network Engineering, Enterprise Desktop Engineering, Server Hardware, Storage, Virtualization and Datacenter Management. The responsibilities include operations, engineering, event IT support and overall Infrastructure Security of all Madison Square Garden properties including Radio City Music Hall, Beacon Theatre, Chicago Theatre, Practice Facility, MSG Media and Fuse TV.

·          Fourth level escalation point for all major outages including CISCO Network Infrastructure, SAN Infrastructure and VMware Server Infrastructure issues.

·          Team lead engineer and architect on all Cisco Networks deployed in the Madison Square Garden Arena, as part of the Transformation project. Network comprised of Nexus 7010, Nexus 5010, Nexus 2148T/2248T, and various 6500E series switches for the edge.  All interconnectivity for the Nexus and 6500E switches are 10G over single mode fiber with dedicated ASIC for 10G Wire Speed Rates. Network supports an all new deployment of VoIP, IPTV, IP Security Cameras, Security NVR Backup solution off-site for Archiving purposes and Public Cisco Stadium Wi-Fi.

·          Architected and implemented many ASA Firewall Appliance deployments internally and externally.  Applications include firewalling internal network areas, including development, preproduction, credit card data, user IPSEC VPN access and perimeter firewall security.

·          Architected and implemented a Cisco DMVPN solution for all remote locations not on our current WAN infrastructure. Solution included running EIGRP routing protocol and QOS over the VPN tunnel.

·          Deployed a Cisco Wireless Network comprised of Wireless Control System (WCS), 5508 Wireless Controllers and various Cisco Access Points in the corporate offices. Worked on a team effort along with Cisco Advanced Services to develop a Wireless Network Design for Madison Square Garden Arena using Cisco Connected Stadium Wi-Fi solution. Multiple SSIDs were used for different network access.  Various levels of security were used for different types of access including EAP-FAST, WPA2 and WEP.

·          Deployed many systems to assist in network and system PCI compliance, including; QRadar Syslog, Riverbed Cascade, Microsoft NPS Radius and Tripwire. IT Infrastructure point person for all PCI compliance audits and remediation.

·          Deployed Ciscoworks LMS to manage network configurations and assist in troubleshooting issues.  OpManager was deployed to management and alert on the network’s health. utilization and operation status of the network.

·          Lead engineer for all EMC Clariion and Cisco MDS changes and expansions.

·          Directed and managed the creation of a single Desktop image for all platforms.  Centralized software deployment utilizing Microsoft SCCM, Wise Package Studio 7 and scripts eliminated the use of administrative rights for application installations.

Senior Network and Systems Engineer– Independent Consulting, New York, NY            January 2009 – February 2001

NYC Department of Transportation, Taxi and Limousine Commission, NYC Council and other NYC Government Agencies

·          Engineer assigned to oversee configurations of all CISCO network equipment configurations for a 1300 user move and new Datacenter build comprised of 6513, 6509 and ASA firewalls.

·          Lead engineer on the Exchange 2003 redesign project and Disaster Recovery utilizing C7000 Blade Servers and EMC DMX.

·          Team of four engineers conducting a server migration from physical servers in the old datacenter to new datacenter utilizing Platespin and VM Converter. New Server infrastructure is comprised of HP C7000 Blade Servers and VMware, EMC DMX and EMC Clarion SANS.

Thacher Proffitt & Wood, LLP, New York, NY                                                                           March 2005 – January 2009

Director of Information Systems                                                                                                       March 2008 – January 2009

·          Direct Report to the Executive Director and dotted line into the Chair of Technology and Intellectual Property.

·          Departmental headcount of 40 employees and consultants with an operating budget of over $10 million. Departmental responsibilities are Records Management, Conflicts and Information Technology.  Information Technology includes Database Administration, Systems Administration, Security, Infrastructure, Desktop Support, Help Desk, Training and Application Development. 

·          Responsible for managing staffing, budgeting, development, integration of software and hardware, vendor agreements and contracts, business group SLA agreements, and equipment leases.

·          Established Quality Assurance, Knowledge Management on SharePoint and a successful Disaster Recovery test.

·          Reorganized the Information Technology department to reduce ticket escalation times and to operate more efficiently. Improved user problem first call resolution rate from 45% to 85%.

Manager of Technical Services                                                                                                        March 2005 – March 2008

·          Architected and implemented a Windows / Exchange 2000 upgrade to Windows / Exchange 2003.

·          Architected and implemented a disaster recovery project for accounting, document management, email and SQL servers utilizing CISCO routing features, EMC DMX SRDF/A asynchronous replication and VMware.

·          Architected a tier two SAN solution to replace an older fiber channel SAN by installing a iSCSI solution utilizing CISCO switches, Equallogics SANs and Qlogic iSCSI controller cards. 

·          Converted 90% of all of the firm’s physical servers to virtual machines running on VMware ESX 2.5.4 and VI3.

·          Upgraded all CISCO 6509 switches with Supervisor 2 modules running CATOS to 6509E with Supervisor 32 modules running IOS with 10Gbs uplinks.

·          Team lead on the Main Office expansions, Branch Office relocations and construction projects.

·          Re-architected and implemented all Brach Offices networks to layer three CISCO 3750 stackable switches and a redundant server infrastructure utilizing VMware and a small fiber channel SAN.

·          Re-architected a new WAN network to provide connectivity to all branches for voice, video and data.

·          Installed Riverbed WAN accelerators in the branch WAN network to optimize our data bandwidth use.

·          Re-architected a Citrix Server farm for remote access and Disaster Recovery. Currently piloting Presentation Server 4.5 for streaming applications.

·          Fourth level escalation point for all major outages including Exchange, VMware Server Infrastructure, SAN Infrastructure and CISCO Network Infrastructure issues.

·          Directed and managed the implementation of the security network, comprising of antivirus, spam, CISCO MARS, NIDS and HIDS.

·          Instituted a Change Management Process to track all changes, assure all documentation were kept up to date and a management approval process.

·          Created and distributed all new Security and Data Retention Policies.

Amerigroup Corporation/CarePlus Health Plan, New York, NY                                            November 2003 – March 2005

Sr. Security Network Engineer                                                         

·          Architected and implemented a Windows / Exchange 2000 upgrade to Windows / Exchange 2003.

·          Architected and implemented Windows Clustering for Exchange and SQL 2000.

·          Implemented centralized patch management, software metering and inventory utilizing Microsoft SMS 2003.

·          Implemented Snort IDS and Tripwire for Windows on all servers to protect against Intrusions from the DMZ and internal network users.

·          Project managed and implemented a disaster recovery project for all network, email and SQL servers.

·          Architected and Implemented a Certificate Authority infrastructure for Enterprise and Website traffic.

·          Audited Cisco Pix firewall rules and implemented new streamline set of firewall policies. Conducted Penetration testing to verify firewall rules.

·          Managed Dell Servers, EMC Clarion SAN, various CISCO switches and routers including 6509, 3500, 2600 and 3600 models.

Aladdin Enterprise Solutions, Hawthorne, NY                                                          December 2002 – November 2003

Director of Professional Services / Systems Engineer                                                               

·          Architected and implemented multiple Reuters Market Data solutions over thin client alternatives to Citrix, to reduce hardware costs administration and deployment timeframes.

·          Architected and performed multiple server consolidation projects utilizing VMware ESX and GSX Server products.  Created policies in our software to help automate and manage the delivery of services running within VMware.

·          Technologies utilized include Linux kernels, Windows 2003/2000 Server, IBM Server hardware, VMware ESX and GSX products, CISCO, firewalls and host IDS security products.

·          Performed presales / post sales support for all key accounts including Fahnestock, Reuters, Bank of NY and NYSE.

Senior Network Engineer / Systems Engineer– Consultant                                                      October 2001 – December 2002

Performed various project-based contracts, training and support.

·          Performed major rollout replacing all desktop computers with Compaq thin client terminals running ICA to Citrix Metaframe Servers in a Windows 2000 environment.  Reduced help desk staff and cost of ownership by 50%.

·          Performed audits, reviews and recommendations for IT infrastructures, which includes CISCO, NetScreen and Checkpoint Firewalls, Microsoft NT4.0, Windows 2000, Citrix Metaframe, SQL 7.0/2000 and Exchange 5.5.

·          Performed external and internal intrusion testing.  Provided customers with recommendations to harden Operating Systems, CISCO Routers, firewalls and services provided by servers. 

·          Developed multiple custom documents, i.e. Procedures to upgrading from NT 4.0 to Windows 2000, maintenance for Exchange and SQL databases, and designs for network, DMZ, Internet access, VPN and firewall infrastructures.

·          Presales support for Captus Networks East Coast Region.  Responsible for product demos, system design project management and customer testing for all IDS / Distributed Denial of Service Products.  Clients list includes IBM, EMC, and Harry Fox.

·          Development of a Security Incident Management Policy for an ISP’s IDS deployment.  Team leader in charge of conducting workgroup process sessions and documenting procedures for Notification, Assessment, Eradication, Recovery and Follow-up.

PLANET ASSOCIATES INC., ISELIN, NJ                                                                                          June 1999 – October 2001

VP of Professional Services

·          Responsible for creation and management of the Professional Services Department, consisting of a Technical Assistance Center, Product Training and Implementation Services.

·          Oversee all departmental operational activities, such as management, technical design, financial tracking, project management and major account management.

·          Direct all aspects of project management, including estimates, resource scheduling, server design, installations, implementation, customer internal process reviews, and product training.

·          Supervise Technical Support Center for company’s Physical Network Management Software System.

·          Project Manager all the key accounts, comprising 75% of corporate revenue. Accounts include JP Morgan Chase, Fox Studio, Credit Suisse First Boston, Disney, Dow Jones, California Polytechnic Institute, University of California Berkeley, National Naval Hospital and United Postal Service.

·          Technologies used included Check Point FW-1, CISCO, Citrix Metaframe, Legato Networker, MS Clustering / MS SQL 7 / 2000, MS Terminal Server 4.0, MS Windows 2000 Professional / MS Windows 2000Server / MS Windows 2000 Advanced Server, Netware and Solaris.

Senior Network Engineer / Systems Engineer– Consultant                                                      March 1999 – June 1999

Performed various project-based contracts.

·          Directed and design an implementation of an 8,000-user disaster recovery MS Exchange e-mail infrastructure.

·          Updated Firewall documentation standards, introduced additional monitoring and intrusion reporting tools.

·          Directed a rollout of Check Point VPN connectivity solutions for remote office and dial-in users utilizing Citrix MetaFrame for thin client application access.

DONALDSON, LUFKIN & JENRETTE, New York, NY                                                     1995 – 1999

VP Network Operations (1995 –1999)

·          Created a new Network Operations Department, consisting of four distinct groups: Network Operations Control Center, Corporate e-mail Systems Group, Internet Operations Group, and Moves, Adds, and Changes Group.  Departmental headcount of 40 -50 employees and consultants with an operating budget of over $10 million.

·          Directed a new IT Infrastructure, for the London Office, which included network and e-mail design and implementation, centralized tape backup silo solution, user migration, construction of Network Management Center and a Disaster Recovery Site. Overall IT Project Manager with an operating project budget of the $25 million.

·          Carried out a re-design of the corporate e-mail system, migrating from MSMail and ccMail to MS Exchange supporting 4,000 user mailboxes.  Architected redundant Bridge Head servers for all remote braches and subsidiaries supporting a total of 10,000 users. Utilized server clustering and fiber channel technologies as part of re-design process to decrease maintenance windows and provide increased uptime.

·          Instituted a firm-wide corporate e-mail Policy and Initiated content scanning and virus protection for Internet e-mail.

·          Developed Network Management reporting tools and Internet monitoring solutions.

·          Departmental responsibly for proactive monitoring and first level support of CheckPoint Internet Firewalls running on a Solaris environment, corporate DNS servers, corporate send mail servers, various types of web servers and Netscape Proxy servers which supported over 8,000 internal users.

·          Managed vendor agreements and contracts, business group SLA agreements, and charge backs.

·          Directed first, second, and third level support for MSMail, ccMail, and MS Exchange systems.

Additional Experience:

Senior Network Engineer – Consultant, Lehman Brothers/Prudential Securities/DLJ, New York, NY (1993 – 1995)

Supervised all aspects of project management, including design, cost analysis, project planning, implementation, documentation, and service level agreements.  Carried out maintenance of a multi-vendor environments consisting of LAN and WAN, network expansion projects, data center relocation, branch network rollouts, and front-end processor relocations.

Network Engineer, Shearson Lehman Brothers, New York, NY (1990 – 1993)

Managed design, cost analysis, project planning, and implementation of network expansion projects. Trained technical staff on Voice Troubleshooting Procedures. Authored all documentation for International Voice and Data Network system.

Network Technician, Bear Stearns, New York, NY (1987 – 1990)          

Maintain and expand an International and domestic T‑1 network comprised of both voice and data. Constant work performed on IDNX and NEWBRIDGE T-1/T-3 Multiplexers with Voice and Data networks.

Field Technician, AT&T Teletype, New York, NY (1985 – 1987)   Data communications troubleshooting, PC and Unix system repair.  In charge of all walk in system repairs.                                                                    

Certifications\Recent Training Classes:           

Certification for Information System Security Professional – CISSP

CISCO Certified Network Associate – CCNA / CISCO Certified Voice Professional – CCVP

CISCO Certified Network Professional – CCNP (November 11, 2001 – November 11, 2004)

CISCO Certified Network Expert – CCIE Routing and Switching 4.0 Written (Currently studying for the lab)

Checkpoint FW1 V4.0 - CCSA

EMC – Professional Storage Technologist Associate -EMCPA

EMC – Symmetrix Business Continuity – Class Only

Microsoft – MCSE NT4.0 / Exchange 5.5 MCT / MCSA Windows 2000 / MCSE Windows 2003

VMware ESX 2.x - VCP

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