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Director Information Technology Resume Templates in Word Format Free Download

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309 Newport Way SW #201, Issaquah, WA 98001·joy.lerner@live.com
Joy Lerner



Objective

To provide efficient and flexible IT services and direction to meet business needs.

Experience

Feb 2011- Present
Downsize Technology Inc.
Bellevue, WA
Director of Information Technology
§  Dispatched to several client projectsin order to find resolution for a variety of technical issues
§  Oversight of Cloud migration using Rackspace as well as Hyper V virtualization technologies
§  Security specialist for the team, involved in proactive solutions to keep resources secure

 

Feb 2010- January 2011
Intelligent Effects Inc.
Bellevue, WA
Sr. IT Support Engineer
§  Successful deployment of Exchange 2010, including Activesync, OWA, and Outlook anywhere as a standalone in a non DC environment.
§  Draft IT Policy documents for employee termination protocols, password security compliance, and general      best practice
  • Deployed a 32 client Virtual Server using Hyper V and SCVMM as a cost and bandwidth savings solution

 

Aug 2008- Jan 2010
Advaiya Inc. (Microsoft)
Bellevue, WA
Sr. IT Support Engineer
§  Provided support to end users on a variety of issues. Resolution of technical problems often included research and due diligence on technologies and software that had not yet been released to the market.
  • Assisted with several high level Microsoft projects and proof of concepts including OCS, SCVMM, and DPM deployment.

 

Feb 2005- Apr 2008
Tech Plus Inc.
Charleston, SC
Systems Engineer/Systems Analyst

§  Core responsibilities included management of several IT management contracts
§  Collaborated and implemented technical based training for end users.
§  Participated as a team member in planning, developing and implementation of new network systems and revision/updates to existing systems.
________________________________________________________________________________________

Jan 2000- Feb 2005                        Aiken Operations Inc.                Charleston, SC

Systems Engineer/Systems Analyst


§  Handled Approximately 250 Client Projects
§  Transformed one client’s network from Novell to Windows NT changing both hardware
and software, which increased productivity by 40 percent.

Jul 1997- Aug 1999                                      Hospice By the Sea                                                      Boca Raton, FL

Systems Engineer
Daily responsibilities included network monitoring, end user assistance, training
and troubleshooting. Implemented a virus and firewall system that helped protect
 the network against various vulnerabilities. Setup an imaging system using optical scanners
 for backup and retrieval of patient medical records.

§  Created 115 computer Windows NT Network
§  Oversaw purchasing of both workstation and server equipment
§  Helped streamline IT expenses, by ensuring strict quality control policies for
technician service calls.

 

Education, Certifications, and Core skills

1999-2003
Florida State University
Tallahassee, FL
§  Management Information Systems

-Windows Mobile Training Small Business Specialist. 2006
-Former Microsoft Certified Professional working on MCSE, and MCSD.

Core Skills:
Hardware Experience: PC/Laptop Components (All aspects, including: SCSCI/SATA/IDE HD interfaces, memory, video card, motherboard, and peripheral installation),
Server and network installations. Network Cable and Server Rack Configurations, UPS/APC
 Backups, and Tape Libraries. PC Installation/Configuration (All aspects, including: formatting,
operating system install, network configuration, user permissions (AD/Exchange) setup and configuration).

Software Experience: Windows 2003/2008 R2 Server,  Microsoft Office 2007/2010,
Office Communications Server 2007, SCVMM, Hyper V, Microsoft Exchange 2003/2007/2010,
Active Directory, Sharepoint 2010, Windows 95/98/Vista/Windows 7  

References

References are available upon request.



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