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PROFESSIONAL GOAL

            To obtain a position as a key component of an IT team in which I can expand upon my experience, knowledge, and overall enthusiasm for technology, and where my acquired knowledge and skills can be utilized for the success of the organization.

EDUCATION

            Purdue University, Hammond, IN

            Bachelor of Science in Computer Information Systems with Highest Distinction

            Graduation: May 2011                GPA: 3.95/4.00                                                

            Relevant Coursework

            IT Management and Information Assurance, System Administration, Project Management, Internetworking Technologies, Database Modeling & Implementation, and C++/C# Programming

CERTIFICATIONS AND TECHNICAL SKILLS

·         Microsoft Certified MCTS: Windows Server 2008 Active Directory, Configuring

·         CompTIA Security + Certification

·         Proficient in Microsoft Office Suite, Virtualization, Windows OS Platforms, Resource Utilization, Problem Troubleshooting, Application Maintenance, Entry Server Administration

WORK EXPERIENCE

            Alliance Group Technologies (Contractor at US Steel), Merrillville, IN (September 2011 – Present)

            Process Control Engineer

·         Monitor computer systems to ensure correct business operation

·         Install, update, and maintain applications in a Windows XP/Windows Server 2000 environment

·         Execute command files and TAD changes in Fortran and OpenVMS environments through Telnet

·         Remote into operator terminals using LANdesk to perform updates and diagnose issues

·         Install and configure desktop, ultra-slim, and thin client systems for deployment at operator terminals

·         Perform Ghost backups using local system drives and multi-cast server

·         Distribute and communicate special practices to operators

·         Run and test network cables/ports for management

·         Review data historian and logs

·         Manage assigned projects

CR Publications, Hammond, IN (June 2007 – October 2011)

            Computer Technician / Graphic Designer

·         Managed and maintained company computers, information, printers, and devices

·         Installed and updated applications used across business

·         Determined solutions and ideas for the company using innovative and creative thinking

·         Managed projects to ensure completion by deadlines

Purdue University, Hammond, IN (May 2009 – August 2011)

            Desktop Support Specialist (May 2009 – August 2011)

·         Trained and directed team of technicians on proper policies and procedures

·         Performed and troubleshot network- and system-related maintenance for all computers

·         Upgraded campus PCs to Windows 7 using Windows Easy Transfer and Lite Touch Imaging

·         Backed up and recovered data with Symantec Ghost and BartPE/VistaPE

·         Installed and managed software, including VMware and Office 2007/2010 on PCs and Macs

           

Purdue University, Hammond, IN (Summer 2010)

Server Admin Intern (Summer 2010)

·         Developed Windows Server 2008 and Server Core media server

·         Administered Print Servers

·         Experienced in Denika and Whatsup to monitor server health through SNMP and WMI thresholds

·         Completed and filed services for staff and student use

·         Managed computers and users through an Active Directory domain structure

·         Verified proper placement of computer in OU and users into the correct groups

·         Unlocked and reset user accounts and passwords through AD tools

·         Troubleshot Outlook 2003-2010 e-mail client with delegate and shared rights

HONORS & ACTIVITIES

            President, Information Systems Student Association, Purdue University (Fall 2009 – Spring 2011)

            Recipient, Dean’s List, Purdue University (Spring 2008 – Spring 2011)

Recipient, Semester Honors, Purdue University (Spring 2008 – Spring 2011)

REFERENCES AVAILABLE UPON REQUEST

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