Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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BAILEY SYED
309 Eagle Ridge LN, Northridge,
CA 91001
___________________________________________________________________________________________________
A
highly creative, technically skilled, dedicated and results-focused
professional recognized for identifying client needs and implementing technical
solutions. Effectively use my strong technical skills in managing client
requirements in delivering results in a timely and cost-effective manner.
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AREAS OF STRENGTH
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Managerial Skills Excellent
Communication Skills – Verbal and Written
Professional Work Attitude Coordination Skills
Problem-Solving Skills Troubleshooting and Analytical
Skills
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PROFESSIONAL EXPERIENCE
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J.P. MorganCo., Los Angeles, CA Dec.
1999 to Present
Associate
·
Actively involved in several projects such as network migration,
workstation replacements and phone service replacements;installing/removing
technology equipment’s at data centers.
·
Participate in meetings and conference calls to discuss annual IT budget
and fund allocations.
·
Run reports and collect information from all JPMS locations regarding
their IT requirements and work with higher management to get the approvals and
process the orders.
·
Regularly use Dashboard for all IT related projects.
·
Use SharePoint for IT related issues and also updates my input there
time to time.
·
Keep all the inventory update by using AIMS.
·
Provide IT support to new hires and use Active Directory to make sure
that all required domains and groups have added to new user account. Provide 3rd
level desktop support to stock brokers.
·
Fully responsible of Blackberry activations process for all JPMS clients
from ordering the device by using Ariba (ePurchase) and EURC system and setting
up device by doing Enterprise activations. Also update records for billing
purposes. Gets involve in any Blackberry related projects.
·
Work with other business units to help end users, and to participate in
projects such as testing new applications, implementing new applications and
procedures.
·
Support remote users using Cisco VPN Client, webconnect and RDP.
·
Utilize Vertices to manage tape backups and prepare tapes to send
offsite.
·
Troubleshoot software and desktop related issues for end users across
multiple business units; perform workstation imaging.
·
Instrumental in firm-wide migration from Windows NT to Windows 2000 (in
2000) and from Windows 2000 to Windows XP.
·
Install update and repair applications using the Marimba Tuner.
·
Work with program developer and QA testers to fix the bugs in in-house
applications which specifically design for stockbrokers.
·
Use Peregrine and Vulcan to track trouble tickets and document resolutions.
·
Setup laptops for remote users with PGP desktop encryption.
·
Work closely with other branch offices and share my knowledge and
experience with other analysts.
·
Participate in weekly conference calls.
·
Recognized for providing efficient service in troubleshooting the needs
of stockbrokers,supporting staff and
for being able to coordinate with
differentmanagers and system users.
·
Received verbal commendations from the IT managers and end users for
being the right IT person on the job.
KAISER PERMANENTE, Los Angeles, CA July
1999 to Nov. 1999
Desktop Support Specialist
·
Upgraded the Windows Operating Systems DCI 1.16 and DCI 2.0 image.
·
Migrated data from Novell 3.12 to NT4.0.
·
Tested DOS based applications;Restored data and Lus for the mainframe
printing connections and configured Outlook.
·
Flashed old system hardware to make Maker, AMCARE, and Lotus Notes.
·
Configured multiple sessions for AS400 and installed Extra 6.5 software.
·
Troubleshot Y2K and regular tickets.
·
UtilizedNorton Ghost for software imaging.
·
Responsible for the Y2K Compliance Project.
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EDUCATION AND CERTIFICATION
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§ Bachelor’s Degree in Commerce with concentration in Business and Finance, 1993
§ Microsoft-Certified Systems Engineer, 1998
§
Project
Manager Degree from JP Morgan Tech. University, 2010
§
Program
Manager Degree from JP Morgan Tech. University, 2011
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Skills, Technologies and Applications
|
Bloomberg Professionals Reuters
Plus
TradeWeb MarketAxess
Microsoft Office (2000, XP, 2003 and 2007) Thomson One Analytics
Thomson Financial iManage
Preslink FastTrack
Blackberry Desktop Manager Web
Designing
Rumba Blackberry
Enterprise
Cisco VPN Client Timbuktu
Exceed FrontPage
2003
Active Directory SharePoint
Macromedia Fireworks Symantec
Antivirus
PGP Desktop Remedy
Marimba Tuner Peregrine
SNL Database Vulcan
VERITAS Backup Exec VERITAS
NetBackup
TCP/IP, DNS, DHCP, WINSMS Project
WebConnect
Ariba
AIMS
POP3, SMTP, IMAP
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OPERATING SYSTEMS
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Windows (95, 98, NT, 2000, XP)
Windows NT Server
Windows 2003 Server
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